Nextiva Contact Center vs. Samespace
Nextiva Contact Center vs. Samespace
Product | Rating | Most Used By | Product Summary | Starting Price |
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Nextiva Contact Center | N/A | Nextiva headquartered in Scottsdale, Arizona offers the Nextiva VoIP Call Center solution in two editions, Pro and Enterprise. It also features support for contact centers, allowing clients to manage customer service over multiple channels. Both plans feature unlimited call queues and intelligent call distribution. | $129 per month per user | |
Samespace | Mid-Size Companies (51-1,000 employees) | Samespace supports customer experience, and aims to increase agent productivity. Samespace integrates into a CRM to make contact center agile and adaptable, to make sales and support teams more productive with automation and streamlined workflows. The solution includes Dialer, IVR, webchat and on-net calls, and AI-powered analytics. | $50 per user per month, billed annually. Starting at 10 users. |
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Entry-level Setup Fee | Optional | $50 per user per month | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Nextiva Contact Center | Samespace | |
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Top Pros | No answers on this topic | |
Top Cons |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Nextiva Contact Center | Samespace | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Nextiva Contact Center | Samespace | |
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Likelihood to Recommend | 9.1 (31 ratings) | - (0 ratings) |
Likelihood to Renew | 10.0 (1 ratings) | - (0 ratings) |
Support Rating | 10.0 (1 ratings) | - (0 ratings) |
Nextiva Contact Center | Samespace | |
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Likelihood to Recommend | Nextiva | Samespace No answers on this topic |
Pros | Nextiva | Samespace No answers on this topic |
Cons | Nextiva | Samespace No answers on this topic |
Likelihood to Renew | Nextiva | Samespace No answers on this topic |
Support Rating | Nextiva | Samespace No answers on this topic |
Alternatives Considered | Nextiva | Samespace No answers on this topic |
Return on Investment | Nextiva | Samespace No answers on this topic |
ScreenShots |