What users are saying about
6 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.4 out of 100
Based on 6 reviews and ratings
33 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 6 out of 100
Based on 33 reviews and ratings
Attribute Ratings
- NiceJob is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
9.3
NiceJob
93%
3 Ratings
2.6
Trustpilot
26%
7 Ratings
Likelihood to Renew
NiceJob
N/A
0 Ratings
8.0
Trustpilot
80%
1 Rating
Support Rating
NiceJob
N/A
0 Ratings
8.7
Trustpilot
87%
5 Ratings
Likelihood to Recommend
NiceJob
NiceJob is a good company that is well suited to a mid-size organization or a small business with a large client base. It is perfect for these times where an online presence and good reviews are essential to sales. It is not especially suited to a smaller business with a smaller budget and fewer clients.
Owner
Tracy Arrington StudiosLuxury Goods & Jewelry, 1-10 employees
Trustpilot
I believe that if you can, avoid *ever* creating a profile on any of these third-party review websites. Online reputation management can be expensive, tedious, and frustrating. Keep all your reviews on your own website, and skip the noise of third-party review platforms. You can use your social profiles (ie. Google, Facebook, LinkedIn) for verified testimonials if needed. From firsthand experience, Trustpilot will deliberately allow fake and malicious reviews, then ask you for hundreds of dollars a month just to reply or remove the spam content.
Client Relations Specialist
n/aDesign, 1-10 employees
Pros
NiceJob
- Automated contact to clients.
- More 5 star reviews.
- Automatically post reviews on social media.

Verified User
Director in Corporate
Staffing & Recruiting Company, 11-50 employeesTrustpilot
- Completing the review for the customer is a simple process which enables us to receive more feedback.
- The Trustpilot account management team is a true partner working with each department to help with adoption across the company.
- The Trustpilot development team is a trusted partner with our own internal development team, assisting them with implementation as well as integration with their API.
Director of Digital Marketing
TaxSlayer, LLCFinancial Services, 201-500 employees
Cons
NiceJob
- Quite costly for a small business.
Owner
Tracy Arrington StudiosLuxury Goods & Jewelry, 1-10 employees
Trustpilot
- Removing inaccurate/faulty reviews. It's hard to talk to people about removing some inaccurate reviews.
- Product reviews should be visible on search engines too.
- Review requests email templates are not the best.

Verified User
Account Manager in Customer Service
Financial Services Company, 1-10 employeesPricing Details
NiceJob
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
$45 per Location
NiceJob Editions & Modules
Edition
Lite | $45.001 |
---|---|
Standard | $75.001 |
Standard + Convert | $175.001 |
Lite + Convert | $145.001 |
- per Location
Additional Pricing Details
—Trustpilot
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Trustpilot Editions & Modules
—
Additional Pricing Details
—Likelihood to Renew
NiceJob
No score
No answers yet
No answers on this topic
Trustpilot
Trustpilot 8.0
Based on 1 answer
It's expensive and customer service is not the best.

Verified User
Account Manager in Customer Service
Financial Services Company, 1-10 employeesSupport Rating
NiceJob
No score
No answers yet
No answers on this topic
Trustpilot
Trustpilot 8.7
Based on 5 answers
I've rarely had issues and needed support. During the implementation phase we relied on their support heavily and they were very knowledgeable, responsive and helpful. Any questions I've had have been answered promptly by my account manager. They also have a great knowledgebase for self-service support.
Director of Digital Marketing
TaxSlayer, LLCFinancial Services, 201-500 employees
Alternatives Considered
NiceJob
The only way we got reviews before NiceJob was directly through a Google link we sent to our customers asking for a review. We were able to triple our reviews during the time we used NiceJob.
Owner
Tracy Arrington StudiosLuxury Goods & Jewelry, 1-10 employees
Trustpilot
Selected Trustpilot because of superior integration with the website and Google SERPS. Again, my only complaint would be Trustpilot was relatively more expensive than the other technologies.
Director of Marketing
Neaman Plastic Surgery and MediSpaHealth, Wellness and Fitness, 11-50 employees
Return on Investment
NiceJob
- More 5 star reviews.
- Better reputation.
- All automated.

Verified User
Director in Corporate
Staffing & Recruiting Company, 11-50 employeesTrustpilot
- [I believe that it has] tons of fake reviews from spammers & scammers
- [In my experience] Hundreds of hours and $ wasted
- [In my experience] Monthly unsolicited sales calls from Trustpilot
- [I believe that it] Tries to actively ruin your reputation online
Client Relations Specialist
n/aDesign, 1-10 employees