What users are saying about
6 Ratings
33 Ratings
6 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.4 out of 100
33 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 6 out of 100

Attribute Ratings

  • NiceJob is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.3

NiceJob

93%
3 Ratings
2.6

Trustpilot

26%
7 Ratings

Likelihood to Renew

NiceJob

N/A
0 Ratings
8.0

Trustpilot

80%
1 Rating

Support Rating

NiceJob

N/A
0 Ratings
8.7

Trustpilot

87%
5 Ratings

Likelihood to Recommend

NiceJob

NiceJob is a good company that is well suited to a mid-size organization or a small business with a large client base. It is perfect for these times where an online presence and good reviews are essential to sales. It is not especially suited to a smaller business with a smaller budget and fewer clients.
Tracy Arrington | TrustRadius Reviewer

Trustpilot

I believe that if you can, avoid *ever* creating a profile on any of these third-party review websites. Online reputation management can be expensive, tedious, and frustrating. Keep all your reviews on your own website, and skip the noise of third-party review platforms. You can use your social profiles (ie. Google, Facebook, LinkedIn) for verified testimonials if needed. From firsthand experience, Trustpilot will deliberately allow fake and malicious reviews, then ask you for hundreds of dollars a month just to reply or remove the spam content.
Hannah Walker | TrustRadius Reviewer

Pros

NiceJob

  • Automated contact to clients.
  • More 5 star reviews.
  • Automatically post reviews on social media.
Anonymous | TrustRadius Reviewer

Trustpilot

  • Completing the review for the customer is a simple process which enables us to receive more feedback.
  • The Trustpilot account management team is a true partner working with each department to help with adoption across the company.
  • The Trustpilot development team is a trusted partner with our own internal development team, assisting them with implementation as well as integration with their API.
Melissa Best | TrustRadius Reviewer

Cons

NiceJob

  • Quite costly for a small business.
Tracy Arrington | TrustRadius Reviewer

Trustpilot

  • Removing inaccurate/faulty reviews. It's hard to talk to people about removing some inaccurate reviews.
  • Product reviews should be visible on search engines too.
  • Review requests email templates are not the best.
Anonymous | TrustRadius Reviewer

Pricing Details

NiceJob

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

$45 per Location

NiceJob Editions & Modules

Edition
Lite$45.001
Standard$75.001
Standard + Convert$175.001
Lite + Convert$145.001
  1. per Location
Additional Pricing Details

Trustpilot

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Trustpilot Editions & Modules

Additional Pricing Details

Likelihood to Renew

NiceJob

No score
No answers yet
No answers on this topic

Trustpilot

Trustpilot 8.0
Based on 1 answer
It's expensive and customer service is not the best.
Anonymous | TrustRadius Reviewer

Support Rating

NiceJob

No score
No answers yet
No answers on this topic

Trustpilot

Trustpilot 8.7
Based on 5 answers
I've rarely had issues and needed support. During the implementation phase we relied on their support heavily and they were very knowledgeable, responsive and helpful. Any questions I've had have been answered promptly by my account manager. They also have a great knowledgebase for self-service support.
Melissa Best | TrustRadius Reviewer

Alternatives Considered

NiceJob

The only way we got reviews before NiceJob was directly through a Google link we sent to our customers asking for a review. We were able to triple our reviews during the time we used NiceJob.
Tracy Arrington | TrustRadius Reviewer

Trustpilot

Selected Trustpilot because of superior integration with the website and Google SERPS. Again, my only complaint would be Trustpilot was relatively more expensive than the other technologies.
Thomas Pittman | TrustRadius Reviewer

Return on Investment

NiceJob

  • More 5 star reviews.
  • Better reputation.
  • All automated.
Anonymous | TrustRadius Reviewer

Trustpilot

  • [I believe that it has] tons of fake reviews from spammers & scammers
  • [In my experience] Hundreds of hours and $ wasted
  • [In my experience] Monthly unsolicited sales calls from Trustpilot
  • [I believe that it] Tries to actively ruin your reputation online
Hannah Walker | TrustRadius Reviewer

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