NiceJob vs. Trustpilot

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
NiceJob
Score 10.0 out of 10
Small Businesses (1-50 employees)
NiceJob is offers a platform that helps local businesses collect reviews from their customers and gain a greater presence on social media. According to the vendor, the product makes it easy to create a portfolio of great projects, and use photos to get more reviews on all major review sites. NiceJob then helps spread customer stories to new potential customers through social media channels like Facebook, as well as publish them to the website, building trust with website visitors…
$45
per Location
Trustpilot
Score 7.4 out of 10
N/A
Trustpilot, headquartered in Copenhagen, offers their customer review platform to help businesses gather more online reviews and merge their online profile with feedback from their top customers and bring customer reviews to other high visibility platforms (e.g. Google).N/A
Pricing
NiceJobTrustpilot
Editions & Modules
Lite
$45.00
per Location
Standard
$75.00
per Location
Lite + Convert
$145.00
per Location
Standard + Convert
$175.00
per Location
No answers on this topic
Offerings
Pricing Offerings
NiceJobTrustpilot
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Best Alternatives
NiceJobTrustpilot
Small Businesses
Growave
Growave
Score 9.4 out of 10
Growave
Growave
Score 9.4 out of 10
Medium-sized Companies
PowerReviews
PowerReviews
Score 8.1 out of 10
Bazaarvoice
Bazaarvoice
Score 8.3 out of 10
Enterprises
PowerReviews
PowerReviews
Score 8.1 out of 10
Bazaarvoice
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Score 8.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
NiceJobTrustpilot
Likelihood to Recommend
9.3
(3 ratings)
2.6
(6 ratings)
Likelihood to Renew
-
(0 ratings)
8.0
(1 ratings)
Support Rating
-
(0 ratings)
8.7
(4 ratings)
User Testimonials
NiceJobTrustpilot
Likelihood to Recommend
NiceJob, Inc.
NiceJob is a good company that is well suited to a mid-size organization or a small business with a large client base. It is perfect for these times where an online presence and good reviews are essential to sales. It is not especially suited to a smaller business with a smaller budget and fewer clients.
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Trustpilot
TrustPilot cannot be trusted. They have consistently removed reviews since I started with them. At first I thought it was a one or two off situation. We recently launched an "ask for reviews" initiative and got several positive reviews and TrustPilot removed all of them, without recourse. This hurts us really badly and initiates drawn-out emails with our customers. TrustPilot is wrong about legitimate reviews and has no clean way to resolve that. They hurt our customer relationships more than helped.
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Pros
NiceJob, Inc.
  • Automated contact to clients.
  • More 5 star reviews.
  • Automatically post reviews on social media.
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Trustpilot
  • Completing the review for the customer is a simple process which enables us to receive more feedback.
  • The Trustpilot account management team is a true partner working with each department to help with adoption across the company.
  • The Trustpilot development team is a trusted partner with our own internal development team, assisting them with implementation as well as integration with their API.
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Cons
NiceJob, Inc.
  • Quite costly for a small business.
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Trustpilot
  • Removing inaccurate/faulty reviews. It's hard to talk to people about removing some inaccurate reviews.
  • Product reviews should be visible on search engines too.
  • Review requests email templates are not the best.
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Likelihood to Renew
NiceJob, Inc.
No answers on this topic
Trustpilot
It's expensive and customer service is not the best.
Read full review
Support Rating
NiceJob, Inc.
No answers on this topic
Trustpilot
I've rarely had issues and needed support. During the implementation phase we relied on their support heavily and they were very knowledgeable, responsive and helpful. Any questions I've had have been answered promptly by my account manager. They also have a great knowledgebase for self-service support.
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Alternatives Considered
NiceJob, Inc.
The only way we got reviews before NiceJob was directly through a Google link we sent to our customers asking for a review. We were able to triple our reviews during the time we used NiceJob.
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Trustpilot
Selected Trustpilot because of superior integration with the website and Google SERPS. Again, my only complaint would be Trustpilot was relatively more expensive than the other technologies.
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Return on Investment
NiceJob, Inc.
  • More 5 star reviews.
  • Better reputation.
  • All automated.
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Trustpilot
  • We've seen an increase in CTR and CVR while lowering our CPAs using our reviews in our display and social media ads.
  • Integrating the star rating with our Google Ads was automatic and we saw a lift in CTR when the stars were added.
  • We saw an uptick in traffic in from our Trustpilot review page to our website.
Read full review
ScreenShots