What users are saying about
56 Ratings
2 Ratings
56 Ratings
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Score 8.6 out of 100
2 Ratings
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Score 9 out of 100

Likelihood to Recommend

Nimble

Nimble is well suited for businesses with up 50 employees wanting to ensure that their users can see all contact with a person in the database, whether they are using a desktop, notebook or mobile device. This helps to build better relationships with contacts and answer questions.Nimble is easy to integrate with 150+ apps due to PieSync being its native 2-way sync integration tool. This reduces duplication of data and saves time in its management. It also helps with businesses looking to integrate with tools like Xero or Quickbooks accounting, and with marketing automation tools like 366 Degrees and Mailchimp.It's perhaps not ideal for businesses wanting to segregate data between divisions or business units. However, this can be managed by taking subscriptions under different business units and the addition of staff subscriptions.
Ross Keating | TrustRadius Reviewer

Thryv

Any social media marketing job, website development, email campaigns, or training schedule. It is less appropriate to be used for the day of use.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Nimble
7.6
Thryv
Customer data management / contact management
Nimble
9.6
Thryv
Workflow management
Nimble
7.7
Thryv
Territory management
Nimble
7.1
Thryv
Opportunity management
Nimble
7.6
Thryv
Integration with email client (e.g., Outlook or Gmail)
Nimble
9.1
Thryv
Contract management
Nimble
5.9
Thryv
Quote & order management
Nimble
6.9
Thryv
Interaction tracking
Nimble
7.7
Thryv
Channel / partner relationship management
Nimble
7.3
Thryv

Customer Service & Support

Nimble
7.6
Thryv
Case management
Nimble
7.6
Thryv
Call center management
Nimble
7.6
Thryv
Help desk management
Nimble
7.6
Thryv

Marketing Automation

Nimble
7.1
Thryv
Lead management
Nimble
7.2
Thryv
Email marketing
Nimble
7.0
Thryv

CRM Project Management

Nimble
7.1
Thryv
Task management
Nimble
7.7
Thryv
Billing and invoicing management
Nimble
7.5
Thryv
Reporting
Nimble
6.0
Thryv

CRM Reporting & Analytics

Nimble
6.6
Thryv
Forecasting
Nimble
7.7
Thryv
Pipeline visualization
Nimble
8.3
Thryv
Customizable reports
Nimble
4.0
Thryv

Customization

Nimble
6.9
Thryv
Custom fields
Nimble
8.6
Thryv
Custom objects
Nimble
7.3
Thryv
Scripting environment
Nimble
6.3
Thryv
API for custom integration
Nimble
5.3
Thryv

Security

Nimble
5.9
Thryv
Single sign-on capability
Nimble
7.3
Thryv
Role-based user permissions
Nimble
4.6
Thryv

Social CRM

Nimble
8.9
Thryv
Social data
Nimble
9.3
Thryv
Social engagement
Nimble
8.5
Thryv

Integrations with 3rd-party Software

Nimble
6.8
Thryv
Marketing automation
Nimble
6.9
Thryv
Compensation management
Nimble
6.8
Thryv

Platform

Nimble
8.1
Thryv
Mobile access
Nimble
8.1
Thryv

Email & Online Marketing

Nimble
Thryv
5.7
Landing pages
Nimble
Thryv
10.0
Mobile optimization
Nimble
Thryv
1.0
Email deliverability reporting
Nimble
Thryv
6.0

Lead Management

Nimble
Thryv
5.5
Data quality management
Nimble
Thryv
4.0
Automated sales alerts and tasks
Nimble
Thryv
7.0

Campaign Management

Nimble
Thryv
9.0
Calendaring
Nimble
Thryv
8.0
Event/webinar marketing
Nimble
Thryv
10.0

Social Media Marketing

Nimble
Thryv
7.0
Social sharing and campaigns
Nimble
Thryv
10.0
Social profile integration
Nimble
Thryv
4.0

Reporting & Analytics

Nimble
Thryv
5.0
Dashboards
Nimble
Thryv
9.0
Standard reports
Nimble
Thryv
4.0
Custom reports
Nimble
Thryv
2.0

Platform & Infrastructure

Nimble
Thryv
5.5
Role-based workflow & approvals
Nimble
Thryv
6.0
Customizability
Nimble
Thryv
5.0

Pros

Nimble

  • The ease of setting up and becoming proficient in using every aspect of Nimble's capabilities and continually adding new tools integrated within the program is a big winner at choosing Nimble for our company CRM product.
  • The widget application works intelligently within Safari, Google Chrome and Mozilla Firefox to pull all the Social Media information about a key contact person or the company itself saves me tremendous time from having to go one-by-one to fill all fields manually with that specific information.
Chuck Royer | TrustRadius Reviewer

Thryv

  • Website design
  • Mailing list subscribers
Anonymous | TrustRadius Reviewer

Cons

Nimble

  • While I still love Nimble, the interface looks a little dated and it doesn't seem to resolve super well on high resolution (retina) monitors. They can make far better use of the width of modern day screens. Some parts of the system are a bit disjointed visually and could be smoothed a little.
  • Although they now natively sync with Mailchimp (and other systems) through the embedded PieSync service, I would love to have the marketing components all in one place. We may change our minds on this depending on how well we find the Sync working for us.
  • Visually related, we'd like better use of the screen real estate to see the history of interactions with clients. It's comprehensive now but requires a bit of scrolling. With some decent UI tweaks this can be handled far better.
Shirin Elkoshairi | TrustRadius Reviewer

Thryv

  • Price is high.
  • It takes a while to get any customer service assistance.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Nimble

Nimble 8.3
Based on 2 answers
It's truly a great system if you get it for the right reasons. Don't expect it to do everything a mid market organization would require but for any small business or mid to large organizations which would like to integrate to it for the social insights capabilities this is a leading solution which can add value immediately
Chad Stewart | TrustRadius Reviewer

Thryv

No score
No answers yet
No answers on this topic

Usability

Nimble

Nimble 9.1
Based on 1 answer
In terms of ease of use, this is a very intuitive system to get around in today. I have used many contact management systems over the years and this one is quite nicely laid out and easy to navigate for sales people and managers in the field to get data and use it to manage the insights found in the system.
Chad Stewart | TrustRadius Reviewer

Thryv

No score
No answers yet
No answers on this topic

Support Rating

Nimble

Nimble 7.3
Based on 2 answers
I have not used the support enough to give them a higher rating. But, they have not disappointed
Chad Stewart | TrustRadius Reviewer

Thryv

Thryv 8.0
Based on 1 answer
Although getting through to the right person may take a while, they have the ability to take over your screen and always assist with whatever you need.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Nimble

ACT!, SageCRM, Outlook, Google Contacts, Zoho CRM, SugarSync, Vtiger, Salesforce, iCloud Contacts (iPhone)plus many others. Most of these systems don't do a good job of connecting with email let alone social media and in today's world, you need both. Nimble does things that none of the others are capable of but most of all it makes people more productive and better able to monitor Customer Relationships.
Thomas Olesen | TrustRadius Reviewer

Thryv

Thryv was more user-friendly and cost-effective for the services it provides.
Anonymous | TrustRadius Reviewer

Return on Investment

Nimble

  • I have been using Nimble for years and it has been valuable. I get more frustrated by the ability to move data in and out and I want to have better communication with Linkedin.
  • The positive impact has been to gather and review the contact information from your community. Also, being able to start the conversation follow up and keep up on your connections. We need Linkedin.
  • Did I mention that I want better data from Linkedin?
  • I would like to have a way to adjust the deals a bit more. I like what Nimble has done for the Listings. (Beta) Interesting direction.
Russ Johns | TrustRadius Reviewer

Thryv

  • We have grown our mailing list substantially.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Nimble

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Thryv

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

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