Node.js vs. ServiceNow App Engine

1. Node.js is useful for building one page, fast, light-weight, scalable applications. 2. It is not suitable for building computationally extensive applications, it may lead to bad performance.

Incentivized

When the solution involved complex workflows and integration with many 3rd party applications, we felt the Now app engine was less appropriate as it could not handle different integrations simultaneously for incident resolution and complaints management. This was well suited and managed by people who don't know basic coding.

Incentivized

• Robust
• Fast
• Modern
• Easy to learn
• Allows using JS or TypeScript everywhere
• Supported and maintained actively by the open source community
• Pleasurable to work with
• Reliable
• Simple to learn
• Simple to setup

Incentivized

• Perfect tools for easy task management.
• Coordination platform.
• Effective project documentation.

Incentivized

• It reduce performance while dealing with heavy computational task.
• Node.js invites a lot of change in code, due to an unstable api.
• Lack of library support.

Incentivized

• Improve the UI of the environment
• The left panel in service now is clumsy that can be improved.
• Connect service now with callers email for any notification related to any incident raised.

Incentivized

There are limited use cases where we are just using the service now app engine as of now

Incentivized

overall it's a good software, but I think it could be updated to give it an edge over other platforms

Incentivized

Almost 100% available on time

Incentivized

Node.js is easy and good to use, their support team is also good they always tend to help you, and solve your problem, even we know that Node is free to use and opensource but then also we get support from them but for getting much better results we need to purchase standard or enterprises support provided by them.

Incentivized

They tried their best to resolve our queries every time we contacted them about any technical support

Incentivized

App engine can be used just to process the minimal amount of the data which is being received from the user. We are service now catalogue items or any other data technology.

Incentivized

There is a smooth and seamless performance for multiple requests as the feedback received from users. and uses one platform to maintain UI and backend.

ServiceNow App Engine is best among all the competitors. Its integration is best with Outlook and ERP, its SLA management is best, and very organized filters are very useful. Categorization of tickets is something that is very useful. It's very easy to search the tasks/order with limited keywords and very easy to customize. The best part is we can simply reply on mails using ServiceNow App Engine and keep a proper log of the tickets.

Incentivized

It is scalable but not reliable

Incentivized

• It helps our business to expand our standard offer with new solutions based on Node.js such as conversation bots.
• It brings avarege 2-3 new clients projects per year, that we couldn't do without it.

Incentivized

• Effective and profitable multiple project management platform.
• The tracking of project activities and contract management the tool is amazing.
• Effective solution of files sharing and easy project comment sharing software.
• Intuitive collaboration solution.

Incentivized