Norada Solve360 vs. Oracle Siebel Enterprise Marketing Suite (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Norada Solve360
Score 9.0 out of 10
N/A
N/A
$39
per month
Oracle Siebel Enterprise Marketing Suite (discontinued)
Score 9.0 out of 10
N/A
Oracle offered the Siebel Enterprise Marketing Suite as an end-to-end enterprise marketing management (EMM) solution joining cross-channel campaign management with marketing automation, market resource and asset management, and marketing analytics, for larger enterprises. The product is now End of Life, and no longer offered for sale.N/A
Pricing
Norada Solve360Oracle Siebel Enterprise Marketing Suite (discontinued)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Norada Solve360Oracle Siebel Enterprise Marketing Suite (discontinued)
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Norada Solve360Oracle Siebel Enterprise Marketing Suite (discontinued)
Features
Norada Solve360Oracle Siebel Enterprise Marketing Suite (discontinued)
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Norada Solve360
7.8
1 Ratings
0% above category average
Oracle Siebel Enterprise Marketing Suite (discontinued)
-
Ratings
Customer data management / contact management9.01 Ratings00 Ratings
Workflow management7.01 Ratings00 Ratings
Territory management8.01 Ratings00 Ratings
Opportunity management6.01 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)8.01 Ratings00 Ratings
Contract management9.01 Ratings00 Ratings
Quote & order management5.01 Ratings00 Ratings
Interaction tracking10.01 Ratings00 Ratings
Channel / partner relationship management8.01 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Norada Solve360
8.7
1 Ratings
13% above category average
Oracle Siebel Enterprise Marketing Suite (discontinued)
-
Ratings
Case management7.01 Ratings00 Ratings
Call center management10.01 Ratings00 Ratings
Help desk management9.01 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Norada Solve360
6.0
1 Ratings
25% below category average
Oracle Siebel Enterprise Marketing Suite (discontinued)
-
Ratings
Lead management7.01 Ratings00 Ratings
Email marketing5.01 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Norada Solve360
7.5
1 Ratings
2% below category average
Oracle Siebel Enterprise Marketing Suite (discontinued)
-
Ratings
Task management8.01 Ratings00 Ratings
Billing and invoicing management7.01 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Norada Solve360
9.0
1 Ratings
17% above category average
Oracle Siebel Enterprise Marketing Suite (discontinued)
-
Ratings
Forecasting9.01 Ratings00 Ratings
Pipeline visualization10.01 Ratings00 Ratings
Customizable reports8.01 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Norada Solve360
9.5
1 Ratings
21% above category average
Oracle Siebel Enterprise Marketing Suite (discontinued)
-
Ratings
Custom fields10.01 Ratings00 Ratings
Custom objects10.01 Ratings00 Ratings
Scripting environment8.01 Ratings00 Ratings
API for custom integration10.01 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
Norada Solve360
10.0
1 Ratings
18% above category average
Oracle Siebel Enterprise Marketing Suite (discontinued)
-
Ratings
Single sign-on capability10.01 Ratings00 Ratings
Role-based user permissions10.01 Ratings00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Norada Solve360
8.0
1 Ratings
8% above category average
Oracle Siebel Enterprise Marketing Suite (discontinued)
-
Ratings
Social data8.01 Ratings00 Ratings
Social engagement8.01 Ratings00 Ratings
Best Alternatives
Norada Solve360Oracle Siebel Enterprise Marketing Suite (discontinued)
Small Businesses
Salesmate
Salesmate
Score 10.0 out of 10
Adobe Marketing Cloud
Adobe Marketing Cloud
Score 9.0 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Brandfolder
Brandfolder
Score 9.0 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
Adobe Marketing Cloud
Adobe Marketing Cloud
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Norada Solve360Oracle Siebel Enterprise Marketing Suite (discontinued)
Likelihood to Recommend
7.0
(1 ratings)
8.0
(3 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(1 ratings)
Support Rating
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
Norada Solve360Oracle Siebel Enterprise Marketing Suite (discontinued)
Likelihood to Recommend
Norada
If you're working with a lot of clients and are working in one field Norada is perfect. I found it difficult to configure it to work precisely as I want to for a multi-field company that offers two very different products whose sales teams should never meet, yet know about each other.
Read full review
Discontinued Products
If you need a hosted rather than cloud based CRM, Siebel is a consideration. It's best suited to organizations with a large customer database. Given the complexity involved you need at least two full time marketing analysts.The email marketing functionality isn't core to the offering and most organizations would be much better served by cloud based email systems. Siebel offers a very comprehensive feature set and is powerful in the hands of a super user. However, given the costs involved in upgrading a hosted solution I would put serious effort into convincing your decision makers to go for a cloud based CRM instead.
Read full review
Pros
Norada
  • Contact database.
  • Integrated communications and communication history across projects.
  • Task lists and objectives.
Read full review
Discontinued Products
  • Siebel EMS offered useful customer insight and more effective dialogue with recipients by delivering the right message to the right customer at the right time.
  • Siebel EMS was very effective for loyalty lifecycle and retention by seamlessly integrating with marketing and CRM platforms.
  • Siebel EMS was instrumental in aligning marketing, sales and analytics divisions.
Read full review
Cons
Norada
  • More advanced filters for tasks.
  • More advanced project organization elements.
Read full review
Discontinued Products
  • Oracle Siebel Marketing Suite's processing time is not as fast as I would expect it to be. This is the major improvement I would like to see in it.
  • It requires a very high level of training being given to the employees for configuring and implementing it in the business needs.
  • Expert employees are needed in order to understand the functionality of Oracle Siebel Enterprise Marketing Suite, which is not easy to find.
Read full review
Likelihood to Renew
Norada
No answers on this topic
Discontinued Products
A very conservative data security policy limits the organization to a hosted solution. At particular issue is the tendency of cloud based CRMs to have data centres based in the US, a major issue for Canadian consumers. Once you have integrated a system of this size and complexity, and have the staff resources to utilize it effectively, it's hard to justify a move to an alternative. Consider Siebel if you are a conservatively run organization with a large database of customers and a big marketing team
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Support Rating
Norada
I have received fast answers to any questions I have ever had. The support staff knows how to work with less tech-literate people and is patient enough to explain. Even if my issue was not solvable the support staff gave me another way to get the job done.
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Discontinued Products
No answers on this topic
Alternatives Considered
Norada
No answers on this topic
Discontinued Products
Salesforce is easier to use and more open source and available for external integrations.
Read full review
Return on Investment
Norada
  • Easy to keep track of client needs.
  • Easy to work in a team with the same client base.
  • Easy to organize work.
Read full review
Discontinued Products
  • It has increased the business tactics as we have added more clients who wish to use this technology.
Read full review
ScreenShots