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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Okta

    Score9 out of 10
    N/AOkta is an enterprise grade identity management service, built in the cloud. IT can manage access across any application, person or device. Whether the people are employees, partners or customers or whether the applications are in the cloud, on premises or on a mobile device, Okta helps IT become more secure and maintain compliance. The Okta service provides directory services, single sign-on, authentication, provisioning, workflow, and built in reporting. ment systems.

    $6

    per month per user

    External User Manager

    Score7.7 out of 10
    Mid-Size Companies (51-1,000 employees)
    IT administrators can keep control of external users in Microsoft 365 with External User Manager. External User Manager is used for inviting guests, automated access reviews and lifecycles in Microsoft Teams and Microsoft 365 Groups. Key Features: •External users dashboard and reports •Request & approval workflow for guests •Lifecycles for external guests •Regular automated access…

    $1.60

    per year

    Pricing
    OktaExternal User Manager
    Editions & Modules
    Starter
    $6.00
    per month per user
    Essentials
    $17.00
    per month per user
    Professional
    Inquire for pricing
    Per User Per Month
    Enterprise
    Inquire for pricing
    Per User Per Month
    Extra Large (4000+ users)
    $1.60
    per year per user
    Small (up to 249 users)
    1,599
    per year per installation
    Medium (up to 999 users)
    4,049
    per year per installation
    Large (up to 4000 users)
    6,499
    per year per installation
    Offerings
    Pricing Offerings
    OktaExternal User Manager
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—Prices are starting prices. Not listed here are the different support and service packages.
    More Pricing Information
    Community Pulse
    OktaExternal User Manager
    Considered Both Products
    Okta
    No answer on this topic
    Solutions2Share
    No answer on this topic
    Key User Insights
    Would buy again
    98%
    Would buy again
    129 Answers
    No answers on this topic
    Delivers good value for the price
    99%
    Delivers good value for the price
    103 Answers
    No answers on this topic
    Happy with the feature set
    98%
    Happy with the feature set
    129 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    74 Answers
    No answers on this topic
    Implementation went as expected
    99%
    Implementation went as expected
    85 Answers
    No answers on this topic
    Features
    OktaExternal User Manager
    Identity Management
    Comparison of Identity Management features of Okta and Solutions2Share External User Manager
    Feature
    Okta
    8.8
    159 Ratings
    7% above category average
    Solutions2Share External User Manager
    -
    Ratings
    ID-Management Access Control9.3146 Ratings00 Ratings
    ID Management Single-Sign On (SSO)9.3158 Ratings00 Ratings
    Multi-Factor Authentication9.2154 Ratings00 Ratings
    Password Management7.9147 Ratings00 Ratings
    Account Provisioning and De-provisioning8.7133 Ratings00 Ratings
    ID Management Workflow Automation8.5123 Ratings00 Ratings
    ID Risk Management8.6116 Ratings00 Ratings
    Best Alternatives
    OktaExternal User Manager
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    JumpCloud
    Score9.3 out of 10
    Teams Manager
    Score8 out of 10
    Medium-sized Companies
    OneLogin by One Identity
    Score9.4 out of 10
    Teams Manager
    Score8 out of 10
    Enterprises
    RSA Access Manager (Discontinued)
    Score10 out of 10
    Teams Manager
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    OktaExternal User Manager
    Likelihood to Recommend
    8.9
    (200 ratings)
    10.0
    (1 ratings)
    Likelihood to Renew
    8.0
    (18 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Availability
    10.0
    (4 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (12 ratings)
    -
    (0 ratings)
    Online Training
    1.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.0
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    6.4
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    6.4
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    OktaExternal User Manager
    Likelihood to Recommend
    Okta
    Should be well-suited for a SaaS business organisation as they have a lot of internal applications and need a role-based authentication system between the various teams, improving security and audit log system to account for any breaches. It integrates well with internal applications such as Salesforce and Oracle. Best when need of SSO.
    Incentivized
    Read full review
    Solutions2Share
    I can depend on it to work and be there when I need it. It is very intuitive and easy to use and even first time users have little to no issues with it. I can have small or large meetings with it and utilize the functionality i need to depending on the situation
    Incentivized
    Read full review
    Pros
    Okta
    • Centralized control of enterprise passwords
    • Extensive customization of acceptable password criteria
    • One system for Identity and Access Management to learn
    • Scalable throughout the university for all central services
    • Uniform login experience for students, faculty, and staff
    • Single point of response to address termination of access
    • Ability to use FastPass for lower priority systems
    • Excellent support of multi-factor requirements
    Incentivized
    Read full review
    Solutions2Share
    • Group meetings
    • Audio controls
    • control over external users
    Incentivized
    Read full review
    Cons
    Okta
    • I do have to reset my password quite frequently. However, I don't think there is really a way to improve this, as it's a good security measure.
    • It makes me re-sign in a couple of times a day, sometimes if I haven't used my laptop for a couple of hours, and sometimes just randomly throughout the day.
    • It doesn't remember my devices, either my laptop or phone. so it always calls that out.
    Incentivized
    Read full review
    Solutions2Share
    • Not aware of any shortcomings with my use of this tool
    Incentivized
    Read full review
    Likelihood to Renew
    Okta
    Okta has a passion to provide secure and scalable identity solution. Their passion has come across as advocacy in a way that has deepened my knowledge of the field of authentication. I took identity for granted before but after seeing features such as external authentication I know that Okta can enable my business to reach new heights
    Read full review
    Solutions2Share
    No answers on this topic
    Usability
    Okta
    Some of its features are great and some are slightly complex and not easy without vendor support.
    Incentivized
    Read full review
    Solutions2Share
    No answers on this topic
    Reliability and Availability
    Okta
    The Okta Identity Cloud advertises 4 9's of reliability and I would go as far to say that it may even do better than that. As a true Global organization that operates in just about every region of the world, we have yet to have an issue with The Okta Identity Cloud that has impacted our business operations.
    Incentivized
    Read full review
    Solutions2Share
    No answers on this topic
    Performance
    Okta
    From my perspective, for the things that my group uses it for, Okta is very fast. It is as least as fast as the local password database methods that it replaces on our campus enterprise services. I do not believe that it slows anything down at all. In fact, not having to think too much about the login, because they all look the same, probably speeds things up somewhat.
    Incentivized
    Read full review
    Solutions2Share
    No answers on this topic
    Support Rating
    Okta
    We've had a few support cases over the years and every case has been handled by the Okta support team beautifully. We received clear answers to questions we had regarding setup and even were provided simple to follow guides on how to setup their product to use with custom applications.
    Incentivized
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    Solutions2Share
    No answers on this topic
    Alternatives Considered
    Okta
    Okta is far superior in terms of integrations, user interface, automation, and connectivity. Additionally, Okta offers better support and availability, and a more robust solution across every capacity Entra competes in. Okta simply works, whereas Microsoft Entra has a large overhead that is difficult to use when configuring things.
    Incentivized
    Read full review
    Solutions2Share
    No answers on this topic
    Scalability
    Okta
    Being a cloud native application, The Okta Identity Cloud is extremely scalable and easy to setup. By integrating into existing directories and applications via standard techniques and protocols, it is very easy to both initially setup and add additional users as required. Once all the necessary integrations are setup, it's a simple rinse and repeat process to onboard additional users (which can be automated with imports as well)
    Incentivized
    Read full review
    Solutions2Share
    No answers on this topic
    Return on Investment
    Okta
    • Increased user productivity - not fighting with IT all the time!
    • Though there could be a bit more on the 'lost/broken phone' front, the self-service eliminates time that would typically be spent waiting for IT support/admins.
    • An Okta account under a certain domain allows proper access from the get-go, and under certain apps (such as our HRIS), adding members is easy.
    • Improved security - deactivating Okta removes all account access across multiple platforms instantly for leavers.
    Incentivized
    Read full review
    Solutions2Share
    • Saves time!
    • Improves efficiency with getting projects done faster
    • Great for product demos and training
    Incentivized
    Read full review
    ScreenShots

    External User Manager Screenshots

    Screenshot of External User Manager's dashboard and reports display an overview of all external users and guests.Screenshot of Guest users in Microsoft 365 and Microsoft Teams management: request and approval workflow, onboarding & compliance portal, lifecycle for access reviews, and reporting.Screenshot of Users can request access for new guests with an automated request & approval workflow. Team owners or administrators can then approve the requests.Screenshot of Regular automated access reviews and guest lifecycles can be set so that if the guest users do not require further access, they can be removed automatically from the tenant.Screenshot of In the Onboarding & Compliance Portal, the user can ask new guests for additional information as metadata and have them read or even sign non-disclosure agreements, GDPR rules etc.Screenshot of the guest import feature, with which the administrator can crawl external users that have been created without External User Manager and import them to apply governance policies, lifecycles, etc.