Likelihood to Recommend For all things bookings, including meetings, sales calls, events, and client onboarding, ScheduleOnce is the dominant software hands down. For shorter forms, such as quizzes and exercises on an online course, FormOnce is the far superior sibling as it's able to accommodate all needs, size, length, and customization.
Read full review If you are planning large events and you need an accurate headcount, the SignUpGenius is for you! Additionally, if you are trying to get a variety of volunteers to meet various needs, then you should really check out SignUpGenius! One specific way that we have used SignUpGenius is by getting the parents of our youth ministry students to bring refreshments to youth groups on Sunday mornings. We set up a SignUpGenius sign-up sheet where they can all sign up for various Sundays to bring refreshments, which really helps our students focus on Sundays.
Read full review Pros Links calendars- no need to go back and forth between calendars, everything is synced up. Schedules Zoom calls with link and sends alerts to remind prospect of meeting Follows up to reschedule if prospect missed meeting, which saves me a ton of time. Read full review Easy to access. No login or registration is required for people to sign up for slots--just click the link and go. No real technical expertise or knowledge is necessary to successfully use the tool. Several different options/styles of signups are available. Read full review Cons I really wish I could put tracking pixels (i.e. AdWords conversion pixels) on the booking thank you pages. Having to direct to a thank you page on another platform is kind of a pain. The Salesforce connector pricing is a bit steep. Basic live chat capabilities would be awesome. Implementing a live chat widget alongside the ScheduleOnce widget can be a bit cluttered design wise. Read full review Some of the layout and terminology are a little confusing and could be more user-friendly. It took me some time and playing around to figure out that the days and times you put in are a step which just produces a grid of possible times, and that choosing which slots to activate is a second step required. It later made sense why it was set up this was (allows you to input a large block of times at once and then select the particular ones you need, and makes it possible to add a second person with a different schedule on the same sign up, giving the appointment setters more options overall to choose from) Wish it would intuitively (or add an option to...) replicate location for any additional days and times you add to the same sign up. Has to be manually added (or copied and pasted). Read full review Likelihood to Renew It is a great product that works efficiently for our needs
Read full review Support Rating They would not prorate a refund - I'm just out the money for services I have not used. To me, that is the WORST POSSIBLE customer service ever.
Read full review I don't have any feedback for support because I have not had to use support (if referring to IT support). If this question is in referral to support from other staff/company, then it has been received well in that sense.
Read full review Alternatives Considered ScheduleOnce is the only platform that offered an easy way to send text messages to clients. I appreciated the ease of adding a few questions to qualify potential clients prior to getting onto a call with them. Easy to use and the customer service experience I have received has been great.
Read full review I prefer the use of SignUpGenius as it is more user-friendly. I am not limited to 10 questions and then have to pay for additional features. While I do not like the additional feature payment, as we are a nonprofit, I will continue using the free services.
Read full review Return on Investment Improved efficiency - no longer waste time trying to find available time to book meetings Positive impact on business reputation Clients, prospects and colleagues love using my booking link - they have access to my availability and can schedule a meeting easily. Many positive comments about ScheduleOnce Read full review Being able to share the form with people inside and outside your organization allows less back and forth via email when scheduling meetings - saving time and money The free version is available as long as you'd like - it's not a trial version - a lot of companies can get away with only using the free version Read full review ScreenShots