OnceHub vs. SignUpGenius

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
OnceHub
Score 8.6 out of 10
N/A
OnceHub is an online appointment scheduling and digital engagement platform developed by the company of the same name headquartered in Claymont, Delaware.
$10
per month per seat
SignUpGenius
Score 8.2 out of 10
N/A
SignUpGenius in Charlotte offers an event sign up and registration site and service for entities organizing small groups, with payment processing, email and text reminding, forms with visual design themes and templates, among other features.N/A
Pricing
OnceHubSignUpGenius
Editions & Modules
Basic
$0
per month per seat
Schedule
$10
per month per seat
Route
$19
per month per seat
Engage
$39
per month per seat
No answers on this topic
Offerings
Pricing Offerings
OnceHubSignUpGenius
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
OnceHubSignUpGenius
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Best Alternatives
OnceHubSignUpGenius
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Whova
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Score 8.9 out of 10
Medium-sized Companies
Chili Piper
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Score 8.8 out of 10
Jotform
Jotform
Score 8.7 out of 10
Enterprises
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Zoom
Score 8.2 out of 10
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Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
OnceHubSignUpGenius
Likelihood to Recommend
9.0
(11 ratings)
9.0
(20 ratings)
Likelihood to Renew
-
(0 ratings)
9.1
(1 ratings)
Support Rating
6.3
(2 ratings)
7.5
(9 ratings)
User Testimonials
OnceHubSignUpGenius
Likelihood to Recommend
OnceHub
For all things bookings, including meetings, sales calls, events, and client onboarding, ScheduleOnce is the dominant software hands down. For shorter forms, such as quizzes and exercises on an online course, FormOnce is the far superior sibling as it's able to accommodate all needs, size, length, and customization.
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SignUpGenius
If you are planning large events and you need an accurate headcount, the SignUpGenius is for you! Additionally, if you are trying to get a variety of volunteers to meet various needs, then you should really check out SignUpGenius! One specific way that we have used SignUpGenius is by getting the parents of our youth ministry students to bring refreshments to youth groups on Sunday mornings. We set up a SignUpGenius sign-up sheet where they can all sign up for various Sundays to bring refreshments, which really helps our students focus on Sundays.
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Pros
OnceHub
  • Links calendars- no need to go back and forth between calendars, everything is synced up.
  • Schedules Zoom calls with link and sends alerts to remind prospect of meeting
  • Follows up to reschedule if prospect missed meeting, which saves me a ton of time.
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SignUpGenius
  • Easy to access. No login or registration is required for people to sign up for slots--just click the link and go.
  • No real technical expertise or knowledge is necessary to successfully use the tool.
  • Several different options/styles of signups are available.
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Cons
OnceHub
  • I really wish I could put tracking pixels (i.e. AdWords conversion pixels) on the booking thank you pages. Having to direct to a thank you page on another platform is kind of a pain.
  • The Salesforce connector pricing is a bit steep.
  • Basic live chat capabilities would be awesome. Implementing a live chat widget alongside the ScheduleOnce widget can be a bit cluttered design wise.
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SignUpGenius
  • Some of the layout and terminology are a little confusing and could be more user-friendly. It took me some time and playing around to figure out that the days and times you put in are a step which just produces a grid of possible times, and that choosing which slots to activate is a second step required. It later made sense why it was set up this was (allows you to input a large block of times at once and then select the particular ones you need, and makes it possible to add a second person with a different schedule on the same sign up, giving the appointment setters more options overall to choose from)
  • Wish it would intuitively (or add an option to...) replicate location for any additional days and times you add to the same sign up. Has to be manually added (or copied and pasted).
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Likelihood to Renew
OnceHub
No answers on this topic
SignUpGenius
It is a great product that works efficiently for our needs
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Support Rating
OnceHub
They would not prorate a refund - I'm just out the money for services I have not used. To me, that is the WORST POSSIBLE customer service ever.
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SignUpGenius
I don't have any feedback for support because I have not had to use support (if referring to IT support). If this question is in referral to support from other staff/company, then it has been received well in that sense.
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Alternatives Considered
OnceHub
ScheduleOnce is the only platform that offered an easy way to send text messages to clients. I appreciated the ease of adding a few questions to qualify potential clients prior to getting onto a call with them. Easy to use and the customer service experience I have received has been great.
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SignUpGenius
I prefer the use of SignUpGenius as it is more user-friendly. I am not limited to 10 questions and then have to pay for additional features. While I do not like the additional feature payment, as we are a nonprofit, I will continue using the free services.
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Return on Investment
OnceHub
  • Improved efficiency - no longer waste time trying to find available time to book meetings
  • Positive impact on business reputation
  • Clients, prospects and colleagues love using my booking link - they have access to my availability and can schedule a meeting easily. Many positive comments about ScheduleOnce
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SignUpGenius
  • Being able to share the form with people inside and outside your organization allows less back and forth via email when scheduling meetings - saving time and money
  • The free version is available as long as you'd like - it's not a trial version - a lot of companies can get away with only using the free version
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ScreenShots