What users are saying about
3 Ratings
2 Ratings
3 Ratings
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Score 5 out of 100
2 Ratings
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Score 9 out of 100

Likelihood to Recommend

Oncontact

Oncontact is an excellent software/service, and it covers a tremendous breadth of usage scenarios. The customization means that customers can adapt it as they see fit. About the only place where I don't see it as a great fit is in minimal implementations. A lot is going on, and using it for small tasks isn't the best use of the software.
Michael Palecek | TrustRadius Reviewer

Thryv

Any social media marketing job, website development, email campaigns, or training schedule. It is less appropriate to be used for the day of use.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Oncontact
5.2
Thryv
Customer data management / contact management
Oncontact
5.0
Thryv
Workflow management
Oncontact
4.5
Thryv
Territory management
Oncontact
5.0
Thryv
Opportunity management
Oncontact
5.5
Thryv
Integration with email client (e.g., Outlook or Gmail)
Oncontact
9.0
Thryv
Contract management
Oncontact
4.0
Thryv
Quote & order management
Oncontact
4.0
Thryv
Interaction tracking
Oncontact
4.5
Thryv
Channel / partner relationship management
Oncontact
5.0
Thryv

Customer Service & Support

Oncontact
3.7
Thryv
Case management
Oncontact
5.5
Thryv
Call center management
Oncontact
4.5
Thryv
Help desk management
Oncontact
1.0
Thryv

Marketing Automation

Oncontact
8.5
Thryv
Lead management
Oncontact
8.0
Thryv
Email marketing
Oncontact
9.0
Thryv

CRM Project Management

Oncontact
9.0
Thryv
Task management
Oncontact
9.0
Thryv
Reporting
Oncontact
9.0
Thryv

CRM Reporting & Analytics

Oncontact
8.7
Thryv
Forecasting
Oncontact
9.0
Thryv
Pipeline visualization
Oncontact
8.0
Thryv
Customizable reports
Oncontact
9.0
Thryv

Customization

Oncontact
5.0
Thryv
Custom fields
Oncontact
4.5
Thryv
Custom objects
Oncontact
4.5
Thryv
Scripting environment
Oncontact
4.0
Thryv
API for custom integration
Oncontact
7.0
Thryv

Security

Oncontact
10.0
Thryv
Single sign-on capability
Oncontact
10.0
Thryv
Role-based user permissions
Oncontact
10.0
Thryv

Social CRM

Oncontact
7.0
Thryv
Social data
Oncontact
7.0
Thryv
Social engagement
Oncontact
7.0
Thryv

Integrations with 3rd-party Software

Oncontact
7.0
Thryv
Marketing automation
Oncontact
7.0
Thryv

Platform

Oncontact
8.0
Thryv
Mobile access
Oncontact
8.0
Thryv

Email & Online Marketing

Oncontact
Thryv
5.7
Landing pages
Oncontact
Thryv
10.0
Mobile optimization
Oncontact
Thryv
1.0
Email deliverability reporting
Oncontact
Thryv
6.0

Lead Management

Oncontact
Thryv
5.5
Data quality management
Oncontact
Thryv
4.0
Automated sales alerts and tasks
Oncontact
Thryv
7.0

Campaign Management

Oncontact
Thryv
9.0
Calendaring
Oncontact
Thryv
8.0
Event/webinar marketing
Oncontact
Thryv
10.0

Social Media Marketing

Oncontact
Thryv
7.0
Social sharing and campaigns
Oncontact
Thryv
10.0
Social profile integration
Oncontact
Thryv
4.0

Reporting & Analytics

Oncontact
Thryv
5.0
Dashboards
Oncontact
Thryv
9.0
Standard reports
Oncontact
Thryv
4.0
Custom reports
Oncontact
Thryv
2.0

Platform & Infrastructure

Oncontact
Thryv
5.5
Role-based workflow & approvals
Oncontact
Thryv
6.0
Customizability
Oncontact
Thryv
5.0

Pros

Oncontact

  • Company Name
  • Contacts
Deb Crosby | TrustRadius Reviewer

Thryv

  • Website design
  • Mailing list subscribers
Anonymous | TrustRadius Reviewer

Cons

Oncontact

  • Customization could be easier. Just about anything is possible, but the learning curve is steep.
  • More focus on mass loading
Michael Palecek | TrustRadius Reviewer

Thryv

  • Price is high.
  • It takes a while to get any customer service assistance.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Oncontact

Oncontact 10.0
Based on 1 answer
The company has been using Oncontact for some time now. Many of the business processes require the use of a CRM software package. It helps solve some pretty serious problems, and overall the cost is very justified. Also, the developer is very good at keeping it up to date and introducing new functionality.
Michael Palecek | TrustRadius Reviewer

Thryv

No score
No answers yet
No answers on this topic

Support Rating

Oncontact

No score
No answers yet
No answers on this topic

Thryv

Thryv 8.0
Based on 1 answer
Although getting through to the right person may take a while, they have the ability to take over your screen and always assist with whatever you need.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Oncontact

  • Oncontact provided many, but not all of the features of Salesforce.com. However, the complexity and cost involved in Salesforce.com was an overriding factor for us to use Oncontact. Not just the initial and licensing fee, but it seemed that just about everything we wanted to do involved consultants or more work or licensing. Oncontact was easier to implement out of the box, even when we did need to make customizations.
  • We looked at Microsoft 365 Business, and while it was comparable in price for the initial cost, the integration with our other software systems was not built-in, so we did not pursue it very much.
Michael Palecek | TrustRadius Reviewer

Thryv

Thryv was more user-friendly and cost-effective for the services it provides.
Anonymous | TrustRadius Reviewer

Return on Investment

Oncontact

  • Don't know, I only use occasionally
Deb Crosby | TrustRadius Reviewer

Thryv

  • We have grown our mailing list substantially.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Oncontact

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Thryv

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

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