What users are saying about
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616 Ratings
5 Ratings

OneNote

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616 Ratings
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Score 8.7 out of 100
5 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

OneNote

It is well suited for capturing weekly departmental task lists. For example, each week we create a new page in a shared departmental notebook. In this new page, each department member enters his/her top 3 accomplishments for the week and the top 3 things which the member will attempt to accomplish in the coming week. We then use this page during our Monday morning stand-up meeting and it helps provide an agenda, structure, and discussion points for the meeting.
Anonymous | TrustRadius Reviewer

SmartVault

SmartVault sends out a cover letter with the tax returns that includes a link for them to download their tax returns, avoiding the insecurity of an email attachment. It does not include a statement retrieval feature but does work very nicely with a third-party app called FileThis. The majority of the users in the office have not been able to install the Outlook plug-in due to "a certificate error." In five years, SmartVault has not addressed this issue.
John Griffing | TrustRadius Reviewer

Feature Rating Comparison

File Sharing & Management

OneNote
8.5
SmartVault
10.0
Versioning
OneNote
8.4
SmartVault
Video files
OneNote
7.9
SmartVault
Audio files
OneNote
8.1
SmartVault
Document collaboration
OneNote
9.2
SmartVault
10.0
Access control
OneNote
8.4
SmartVault
10.0
File search
OneNote
8.7
SmartVault
10.0
Device sync
OneNote
8.9
SmartVault

Cloud Storage Security & Administration

OneNote
8.5
SmartVault
9.5
User and role management
OneNote
8.3
SmartVault
9.0
File organization
OneNote
8.7
SmartVault
10.0
Device management
OneNote
8.4
SmartVault

Cloud Storage Platform

OneNote
8.8
SmartVault
10.0
Performance
OneNote
8.8
SmartVault
10.0
Reliability
OneNote
8.8
SmartVault
10.0
Storage Reports
OneNote
8.8
SmartVault

Pros

OneNote

  • Because of its flexibility and ability to hold different types of content (text, images, tables), it is a great tool for collecting content from different resources and organizing it in one place.
  • Technical support analysts are using sections for their support case analysis; they paste pieces of logs, screen-shots, document their steps in troubleshooting etc., all in one section, to get the full picture yet stay organized.
  • The logic of content structure; Notebook>Section>Page>Paragraph, allows you to manage and collect all needed information by the areas of the user's responsibility. For example; each of my projects has its own section, in which each page is a task.
Anonymous | TrustRadius Reviewer

SmartVault

  • Cloud document storage.
  • Transmission of tax returns to client.
John Griffing | TrustRadius Reviewer

Cons

OneNote

  • It is not always clear where your OneNote files are kept. I prefer to keep all my OneNote files in the cloud, but the actual location of those files in OneDrive can sometimes be a mystery. If I install OneNote on my home computer, I have to open up my work OneNote in the browser and then sync it to my PC. I'm not able to find and open the file in OneDrive through File Explorer.
  • The ability to find notebooks that are shared with you is getting better, but it can sometimes be difficult to locate the right one. I often see duplicate notebooks and end up opening up the wrong one. Would be great if Microsoft only showed you links to notebooks that were actually available to you.
  • Microsoft is shifting away from OneNote 2016 and moving people on to OneNote that comes native with Windows 10. The interface is different enough that I don't like it. I am staying with OneNote 2016 because of the ease of seeing multiple notebooks open at the same time and being able to get to the exact information I need quickly. If you don't like the native OneNote built into Windows 10, you won't like the future of OneNote.
Joel Brache | TrustRadius Reviewer

SmartVault

  • They have cut back on support as have many SaaS companies recently.
  • The documentation can sometimes be a little difficult to follow.
John Griffing | TrustRadius Reviewer

Likelihood to Renew

OneNote

OneNote 10.0
Based on 13 answers
As this is not a compulsory tool in our organization, I would say all depends on the decision makers, however since this is a part of MS Office, I am sure we will have it for as long as we will possibly need it. However, I would not be so sure, if it was a separate product
Ausrine Pasakarnyte | TrustRadius Reviewer

SmartVault

No score
No answers yet
No answers on this topic

Usability

OneNote

OneNote 9.5
Based on 10 answers
I find OneNote incredibly usable. I'm fairly middle of the road when it comes to tech savvy-ness. The platform was very easy to learn and explore. I like that OneNote is no clunky and offers a clean interface. This is important when it comes to deciding if a tool is usable for multiple people.
Jill Dickert | TrustRadius Reviewer

SmartVault

No score
No answers yet
No answers on this topic

Performance

OneNote

OneNote 8.8
Based on 3 answers
I find OneNote to perform very well. I experience quick load times and automatic updates which are two things that are very important to our organization. I personally do not integrate OneNote with other software or systems but I do like that it can generate a sharing link for other people to view.
Jill Dickert | TrustRadius Reviewer

SmartVault

No score
No answers yet
No answers on this topic

Support Rating

OneNote

OneNote 8.5
Based on 12 answers
Microsoft does an alright enough job supporting issues in OneNote and updated as of late have brought welcome features. Several years ago they were not as supportive, but current rating reflects updates as Microsoft has seemed to consolidate around the Microsoft Store app. I haven't had many issues where I directly needed to call support.
Justin Harbin | TrustRadius Reviewer

SmartVault

SmartVault 2.0
Based on 1 answer
Reaching someone is more difficult than it should be. Also, they don't take possession of known issues always suggesting it is a local PC issue in initial conversations. That, of course, can be frustrating for the end-user.
John Griffing | TrustRadius Reviewer

Alternatives Considered

OneNote

The only real product that I can directly hold in juxtaposition to OneNote is Evernote. OneNote ultimately wins that battle because of its zero cost. It compares like for like in most other ways to Evernote, with the exception of its organizational system. If you intend to organize items into more than 10 topics of interest, Evernote may be better suited to your needs, as it's tagging system is more robust for larger categories of organization. If, however, like most users, you're limiting your categorization into 10 or fewer categories, OneNote is excellent, and it excels at helping you find information that falls into a smaller number of buckets than Evernote.Both applications have excellent mobile apps that will handle document scanning, pictures, and the like for you, so it's largely the same there. Overall, I'll continue to use OneNote because it is free.
Anonymous | TrustRadius Reviewer

SmartVault

Our due diligence on this application was a bit week. We read the reviews on its closet competition (Sharefile) but did not actually enter into a trial with them. We would definitely suggest that potential subscribers do so.
John Griffing | TrustRadius Reviewer

Return on Investment

OneNote

  • OneNote makes me more productive because I'm always able to remember discussion points and next steps for any meeting
  • OneNote makes me less reliant on my laptop, when I'm having an informal coffee meeting, for example, which can be freeing
  • OneNote can sometimes be a little slow to use, which can be frustrating when I'm trying to type fast and make notes
Gagan Kanwar | TrustRadius Reviewer

SmartVault

  • Expensive product but the ROI is still excellent.
  • Can't see how any accounting firm could get by without it.
John Griffing | TrustRadius Reviewer

Pricing Details

OneNote

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SmartVault

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

OneNote
9.2
SmartVault
9.0

Likelihood to Renew

OneNote
10.0
SmartVault

Usability

OneNote
9.5
SmartVault

Reliability and Availability

OneNote
10.0
SmartVault

Performance

OneNote
8.8
SmartVault

Support Rating

OneNote
8.5
SmartVault
2.0

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