Great tool for personal prodactivity. Also good for collaborating and sharing info and action iteams
December 22, 2018

Great tool for personal prodactivity. Also good for collaborating and sharing info and action iteams

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with OneNote

OneNote is installed on everyone's workstation, as part of the Office Suite. Individuals can use it as they want, as a personal productivity tool, and also some teams are using it to gather and share knowledge among the team members. In the past, project-based teams also used it as a collaboration tool, to share notes, follow-up tasks etc., but I think this use case is now fulfilled by other products, which are designed for project related collaboration.


  • Because of its flexibility and ability to hold different types of content (text, images, tables), it is a great tool for collecting content from different resources and organizing it in one place.
  • Technical support analysts are using sections for their support case analysis; they paste pieces of logs, screen-shots, document their steps in troubleshooting etc., all in one section, to get the full picture yet stay organized.
  • The logic of content structure; Notebook>Section>Page>Paragraph, allows you to manage and collect all needed information by the areas of the user's responsibility. For example; each of my projects has its own section, in which each page is a task.
  • Using the search functionality isn't comfortable; the search is run from a small text box at the corner of the window, and results are listed there as a narrow list of pages, without the context of the search-terms (no snippet, in other words). Searching by Tags is also uncomfortable and not intuitive.
  • Lacking integration with Outlook; because many people are using Outlook as their main tool for time management and self-productivity, it would have been great to have more options to export, or even better, export and link paragraphs to Outlook items like the Calendar and Tasks list.
  • Although there is an option to open an Outlook Task linked to a tag in Onenote, that isn't enough. Also, there is no option to tag people from the organization's directory, and that would have been great, especially for teams that are sharing sections.
  • The Draw options are not as far-reaching as in other Microsoft product (e.g. Word). Especially important is the option to group objects together and keep them as one image.
  • By giving employees this tool, each one can try to make the most out of it, and use it as they want. I know that many employees are utilizing features of OneNote every day, and it does help them to work more organized, and more efficiently.
  • I don't think there is any negative impact. Those who don't know how to use the tool are likely not to use it, so there is no risk for negative impact other than the cost of the license.
Organizing data and information objects, according to your own logic of structure. For example, organizing all info about the cases you are working on, so each case will have a dedicated section or a page. Collaborating with colleagues who are working together on a project, so they can share a notebook, a section, or a page, and from there share meetings notes, lists of action items, links to other resources, and more.

OneNote Feature Ratings