OneSignal vs. Relay Network

OneSignal

OneSignal

26 Reviews and Ratings

Relay Network

Relay Network

1 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
OneSignal	Score 8.0 out of 10	N/A	OneSignal’s omnichannel customer engagement platform offers push notifications, email, in-app messages, and SMS. OneSignal’s automated customer Journeys and one-off campaigns allow users to create messaging strategies that convert, inform, and retain audiences, with little to no coding required for setup.	$19 per month
Relay Network	Score 10.0 out of 10	N/A	Relay Network is a Mobile Engagement Automation Solution that aims to enable businesses to deliver individualized, real-time service messaging that simplifies and improves the customer experience. It allows enterprise businesses to digitize, orchestrate, and automate customer engagement on their own branded and secure mobile messaging channel. According to the vendor, organizations including Comcast, Independence Blue Cross, and Citizens Bank use Relay - a 2017 Gartner Cool Vendor - to…	$99 per user/per month

Pricing

OneSignal

Relay Network

Editions & Modules

Growth: 19+
per month
Professional: 999+
per month
Free: Free
Enterprise: Custom Pricing

Reactive: $99
per user/per month
Assisted: $199
per user/per month
Automated: Contact sales team
Proactive: Contact sales team

Offerings

Pricing Offerings
OneSignal	Relay Network
Free Trial
No	No
Free/Freemium Version
Yes	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

Optional

No setup fee

Additional Details

—

—

More Pricing Information

Community Pulse
	OneSignal	Relay Network
Considered Both Products	OneSignal Nabin Poudel CEO Chose OneSignal OneSignal comes with a free plan and easy integration, unlike CleverTap which has a starting price of $200 per month and a difficult integration process. That is why we selected OneSignal instead of CleverTap. Incentivized Helpful? Aaron Wallace Co-Founder Chose OneSignal I believe OneSignal is an all around better platform than Push Owl. I am very happy we made the migration from Push Owl to OneSignal. Incentivized Helpful? Mochammad Zachri Software Developer Chose OneSignal In my opinion, OneSignal documentation / API is more friendly [than] Firebase. Maybe because Firebase is already "too big," but OneSignal is focused on one solution that giving our notification through to our customer. In that case, OneSignal is chosen by our company. Several … Incentivized Helpful? Ramón Carmona Medina Co-Founder and CMO Chose OneSignal Look Firebase is a complete platform that includes a Push notification/InApp space. We had a lot of troubles while implementing Firebase: sometimes we thought it was ready until we tried to attach an image for Push notifications. This being said, the developers had to review … Incentivized Helpful? Marco Diversi Webmaster Chose OneSignal OneSignal is the one that has more integrations with plugins, external API and that is completely free and easy to install. They have a very good UI with many options and they will never ask for money to use this service. You can have unlimited subscribers and you can send … Incentivized Helpful? Alex Collins Founder Chose OneSignal OneSignal is much more user-friendly, is free to use, and integrates with many more services. After the great redesign of OneSignal, it has become even better: easy localizations of the push, A/B tests and templates work great. Besides, there are a number of parameters you can … Incentivized Helpful?	Relay Network No answer on this topic

Best Alternatives
	OneSignal	Relay Network
Small Businesses	Vbout Score 9.9 out of 10	OneSignal Score 8.0 out of 10
Medium-sized Companies	PFL Direct Mail Platform Score 9.0 out of 10	Flurry Analytics (discontinued) Score 9.0 out of 10
Enterprises	PFL Direct Mail Platform Score 9.0 out of 10	Flurry Analytics (discontinued) Score 9.0 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	OneSignal	Relay Network
Likelihood to Recommend	10.0 (0 ratings)	- (0 ratings)
Usability	8.0 (0 ratings)	- (0 ratings)
Support Rating	7.1 (0 ratings)	- (0 ratings)

User Testimonials
	OneSignal	Relay Network
Likelihood to Recommend	I think One Signal is very well suited for mobile app owners who want to be in touch with their user base more easily by sending push notifications and in-app messages. I'm not sure how well that works for SMS messaging as I haven't yet tried it. I wouldn't necessarily recommend it if your in-apps are very rare. Incentivized CB Cristina Bunea Co-Founder Read full review	No answers on this topic
Pros	Send instant notifications without any delay. Provide all the necessary features for testing. Highly cost effective. Great system to handle huge volume. Great customer support. Incentivized Ashutosh Kumar Director Read full review	No answers on this topic
Cons	They should develop features a bit faster as per user requirements. Old users should get freemium model for new features. Admin can look a bit better. In-built and easy to use segmentation should be there too. Incentivized Ashutosh Kumar Director Read full review	No answers on this topic
Usability	I give an 8 in this question mainly for 2 reasons: the products even if they look like complete and are highly customizable and usable, they are still missing some logical features. For example, send messages to a list of users - now days you can do it with postman and get calls. A second example is App messaging that is still in development and has many opportunities. Incentivized Ramón Carmona Medina Co-Founder and CMO Read full review	No answers on this topic
Support Rating	Their customer support has been top-notch. They are able to assist you in getting through any problems that you may have and respond in a very timely manner. I've dealt with them on 4-5 instances over the years and my issues were always resolved within a matter of a few business days. Incentivized Chad Carman Digital Media Director Read full review	No answers on this topic
Alternatives Considered	Look Firebase is a complete platform that includes a Push notification/InApp space. We had a lot of troubles while implementing Firebase: sometimes we thought it was ready until we tried to attach an image for Push notifications. This being said, the developers had to review the integration several times until we decided to change to OneSignal. Also while using Firebase I was not convinced with the look and feel of the Notifications. My vote here is OneSignal. Incentivized Ramón Carmona Medina Co-Founder and CMO Read full review	No answers on this topic
Return on Investment	We've seen direct-purchase conversions on new offers. It does a great job of driving traffic to off-site locations like YouTube for new videos. Incentivized Chad Carman Digital Media Director Read full review	No answers on this topic
ScreenShots		Relay Network Screenshots