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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    OneSignal

    Score8 out of 10
    N/AOneSignal’s omnichannel customer engagement platform offers push notifications, email, in-app messages, and SMS. OneSignal’s automated customer Journeys and one-off campaigns allow users to create messaging strategies that convert, inform, and retain audiences, with little to no coding required for setup.

    $19

    per month

    Tidal by Redwood

    Score6.8 out of 10
    N/ATidal Automation, from Redwood Software since the early 2023 acquisition, is an enterprise workload automation platform for automating and orchestrating cross-application, cross-platform workloads – in on-prem, cloud or hybrid environments – from one central point of control. Tidal is used to optimize mission-critical business processes, manage…N/A
    Pricing
    OneSignalTidal by Redwood
    Editions & Modules
    Growth
    19+
    per month
    Professional
    999+
    per month
    Free
    Free
    Enterprise
    Custom Pricing
    No answers on this topic
    Offerings
    Pricing Offerings
    OneSignalTidal by Redwood
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    OneSignalTidal by Redwood
    Considered Both Products
    OneSignal
    No answer on this topic
    Redwood Software
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    7 Answers
    100%
    Would buy again
    21 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    7 Answers
    100%
    Delivers good value for the price
    20 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    7 Answers
    100%
    Happy with the feature set
    21 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    7 Answers
    100%
    Lived up to sales and marketing promises
    17 Answers
    Implementation went as expected
    83%
    Implementation went as expected
    5 Answers
    100%
    Implementation went as expected
    18 Answers
    Features
    OneSignalTidal by Redwood
    Workload Automation
    Comparison of Workload Automation features of OneSignal and Tidal by Redwood
    Feature
    OneSignal
    -
    Ratings
    Tidal by Redwood
    8.3
    19 Ratings
    0% above category average
    Multi-platform scheduling00 Ratings8.716 Ratings
    Central monitoring00 Ratings8.618 Ratings
    Logging00 Ratings8.519 Ratings
    Alerts and notifications00 Ratings8.519 Ratings
    Analysis and visualization00 Ratings8.019 Ratings
    Application integration00 Ratings7.818 Ratings
    Best Alternatives
    OneSignalTidal by Redwood
    Small Businesses
    Vbout
    Score9.9 out of 10
    No answers on this topic
    Medium-sized Companies
    Bloomreach
    Score9.2 out of 10
    Apache Airflow
    Score8.7 out of 10
    Enterprises
    Iterable
    Score8.2 out of 10
    Redwood RunMyJobs
    Score9.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    OneSignalTidal by Redwood
    Likelihood to Recommend
    10.0
    (9 ratings)
    7.4
    (21 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    2.0
    (1 ratings)
    Usability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    7.1
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    OneSignalTidal by Redwood
    Likelihood to Recommend
    OneSignal
    I think One Signal is very well suited for mobile app owners who want to be in touch with their user base more easily by sending push notifications and in-app messages. I'm not sure how well that works for SMS messaging as I haven't yet tried it. I wouldn't necessarily recommend it if your in-apps are very rare.
    Incentivized
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    Redwood Software
    On coming to well suited experience while error handling and effortless recovery processes are crucial, Tidal performs exceptionally well. It can identify and fix automated issues, reducing downtime and interruptions. A smaller automation solution may be more cost-effective if a business primarily utilizes a single platform or uses a small number of applications that do not require complex integration.
    Incentivized
    Read full review
    Pros
    OneSignal
    • Send instant notifications without any delay.
    • Provide all the necessary features for testing.
    • Highly cost effective.
    • Great system to handle huge volume.
    • Great customer support.
    Incentivized
    Read full review
    Redwood Software
    • Tidal Automation allows us to automate and schedule/ perform various tasks in a easy and effective manner. It is highly interactive and effective allowing nearly 4k -5k jobs to run a day.
    • Tidal is designed to be easily shareable and collaborative allowing multiple users to work at a particular time making work effective.
    • Tidal allows us to ensure that every event which is triggered is exactly when it's supposed to be regardless of other activities which are going as well.
    • It is user-friendly to generate the reports required of a particular object and allows us to test the codes perfectly well before executing in live environment.
    Read full review
    Cons
    OneSignal
    • Is still in development: we know OneSignal is still in development and sometimes it takes longer to create or fulfill certain features.
    • Payment: payment menu is not at the glance, [and] is just difficult sometimes to find -it is a minor issue.
    • Send to certain custom segments through specific OneSignal IDs; you can do it though API doing a GET call with tools like Postman. If this can be done from OneSignal it would be great.
    Incentivized
    Read full review
    Redwood Software
    • Still a bit slow when navigating. If you close a job you have to wait a few seconds to open another one. Even when you made no changes.
    • When viewing a job and make no changes, the "ok" button changes the last modified date as if you made a change. No big deal, but wastes time when troubleshooting a problem and looking into what jobs were changed last.
    • You can see the parameters column in the "job activity", but not in "Job definitions".
    • Can't search the parameters field in the filter.
    • Changing a variable name does not change it on the job. It still works because Tidal Automation uses the ID number. It just causes confusion when you see a variable on a job and can't find the variable under "Variables". On top of that, Tidal Automation does not show the ID column under "Variables" making it even more difficult to find the variable.
    Read full review
    Likelihood to Renew
    OneSignal
    No answers on this topic
    Redwood Software
    We are on the fence. The increased pricing for renewals is staggering. With new automation options like Microsoft's Power Automate and Event Driven Ansible on the field, there are other options now available.
    Read full review
    Usability
    OneSignal
    I give an 8 in this question mainly for 2 reasons: the products even if they look like complete and are highly customizable and usable, they are still missing some logical features. For example, send messages to a list of users - now days you can do it with postman and get calls. A second example is App messaging that is still in development and has many opportunities.
    Incentivized
    Read full review
    Redwood Software
    No answers on this topic
    Support Rating
    OneSignal
    Their customer support has been top-notch. They are able to assist you in getting through any problems that you may have and respond in a very timely manner. I've dealt with them on 4-5 instances over the years and my issues were always resolved within a matter of a few business days.
    Incentivized
    Read full review
    Redwood Software
    No answers on this topic
    Implementation Rating
    OneSignal
    No answers on this topic
    Redwood Software
    Having provided consulting services for years on Tidal by Redwood, I recommend going with a solutions partner or consultant to deploy it. I believe there are sizing and tuning guidelines that should be followed for environments of scale. I believe they are not critical when first lighting up the product, but if you are not aware of them you will encounter performance degradation after a few thousand job objects are added.
    Read full review
    Alternatives Considered
    OneSignal
    In my opinion, OneSignal documentation / API is more friendly [than] Firebase. Maybe because Firebase is already "too big," but OneSignal is focused on one solution that giving our notification through to our customer. In that case, OneSignal is chosen by our company. Several years after that, Firebase announced it supported [the] iOs platform too but our company already using OneSignal to our notification provider.
    Incentivized
    Read full review
    Redwood Software
    1. Tidal is good at processing large volume pf data and is cost effective. 2. Tidal can automate the scheduling of production objects, ensure that materials are delivered on time 3. Tidal Process large volumes of data which cannot be done everyday by running codes/scripts manually which does it with ease when required.
    Incentivized
    Read full review
    Return on Investment
    OneSignal
    • OneSignal has allowed us to grow number of subscribers in a short time.
    • We are able to send our news and offers easily and instantly.
    • We have become able to drive more website traffic and increase in sales.
    Incentivized
    Read full review
    Redwood Software
    • Better decision-making and more process visibility are achieved through reporting and monitoring.
    • Lowered time frames and streamlined administration of the workflow.
    • Improved cost and resource allocation, especially in cloud contexts.
    • A decrease in manual errors and related expenditures.
    • Unusual problems that could occur during automation.
    • Possible difficulties shifting to a new automation tool.
    • The expense of beginning implementation and training.
    Incentivized
    Read full review
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