TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    OneSpan Sign

    Score9.6 out of 10
    Enterprise companies (1,001+ employees)
    OneSpan Sign (formerly eSignLive) is an e-signature solution for secure document signing processes that enables organizations to digitize business processes and eliminate costly paper and inconvenient “wet” signatures.

    $240

    per year per user

    Superhuman Docs

    Score8.9 out of 10
    N/ASuperhuman Docs is a collaborative workspace for creating documents, project hubs, knowledge bases, trackers, dashboards, and internal workflows. A document can combine written content with tables, formulas, buttons, charts, reactions, voting, and interactive views, allowing teams to keep plans and operational data together.

    $15

    per month

    Pricing
    OneSpan SignSuperhuman Docs
    Editions & Modules
    Free Trial
    $0
    Free for 30 Days
    Professionnal
    $20
    Per User per Month
    Enterprise
    Call for Pricing
    Enterprise
    Call for pricing
    Contract
    Pro
    $15
    per month
    Business
    $40
    per month
    Enterprise
    Custom
    Offerings
    Pricing Offerings
    OneSpan SignSuperhuman Docs
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Discount available for annual billing.
    More Pricing Information
    Community Pulse
    OneSpan SignSuperhuman Docs
    Considered Both Products
    OneSpan
    No answer on this topic
    Superhuman Platform Inc.
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    7 Answers
    96%
    Would buy again
    25 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    7 Answers
    100%
    Delivers good value for the price
    22 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    7 Answers
    96%
    Happy with the feature set
    25 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    6 Answers
    94%
    Lived up to sales and marketing promises
    15 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    95%
    Implementation went as expected
    20 Answers
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    OneSpan SignSuperhuman Docs
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    Score9.5 out of 10
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    Score9.4 out of 10
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    Score9.8 out of 10
    Enterprises
    DocuSign
    Score8.7 out of 10
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    OneSpan SignSuperhuman Docs
    Likelihood to Recommend
    10.0
    (38 ratings)
    8.0
    (26 ratings)
    Likelihood to Renew
    8.0
    (8 ratings)
    9.1
    (2 ratings)
    Usability
    10.0
    (2 ratings)
    8.1
    (3 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (1 ratings)
    Support Rating
    7.9
    (3 ratings)
    7.8
    (2 ratings)
    Online Training
    9.1
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.2
    (1 ratings)
    Configurability
    -
    (0 ratings)
    8.2
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    4.5
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    7.3
    (1 ratings)
    User Testimonials
    OneSpan SignSuperhuman Docs
    Likelihood to Recommend
    OneSpan
    OneSpan Sign is suited to many professional business situations. It is well used by the legal, security and compliance teams as well as many people within the financial functions. A lot of businesses have become very agile, and require a paperless environment to working. There are some companies and businesses who would prefer paper documents to be signed, which would not work as well as the paperless versions. I would use it in many different scenarios where I would prefer to have a paperless transaction
    Incentivized
    Read full review
    Superhuman Platform Inc.
    Coda is great to build a place for your users to go to and see information. It is easy to navigate through and the variety of content creation is great. However, it is not always easy to create what you want and there is a lot of playing around and learning. Coda also sometimes misses some functionality which is expected. For example, downloading a list of users that have access to the platform. Being able to send push notifications when a new page has been created etc. Overall it is a good tool to use just be prepared to invest time!
    Incentivized
    Read full review
    Pros
    OneSpan
    • One can set up a workflow in which one can specify the order in which signatures have to be done.
    • Customer service is great and always ready to go the extra mile.
    • Pricing is very transparent, and there are no hidden charges.
    Read full review
    Superhuman Platform Inc.
    • Flexibility. It's easy to get started on a small scale, but add more complex organization strategies as needed.
    • Integrations. It's simple to ingest data from sources like Zapier for time-saving automations.
    • Useful components. View table data across different formats like cards or custom detail views.
    Incentivized
    Read full review
    Cons
    OneSpan
    • Search capabilities can be improved by a great extent. We still can't search documents by name of the signatory
    • Pricing seems a bit high when compared with other players in the market
    • Data importing and exporting capabilities can be improved drastically
    Read full review
    Superhuman Platform Inc.
    • It takes getting used to in terms of how the formulas per column is implemented, in contrast to how we build tables in Excel. For organization/team purchase, it would be worth considering having a training for the core team of users. Right now, we do a lot of self-learning.
    • Inability to email charts or image without these objects being hosted on a third party. The community has been great in providing workarounds but it would be much more convenient to be able to have such ability natively.
    • APAC Support. I'm based in Malaysia, due to timezone differences, even with a livechat implemented, the support for each step and conversation takes up to 24 hours per response. Having some hours covered in our timezone would greatly improve customer support experience.
    Incentivized
    Read full review
    Likelihood to Renew
    OneSpan
    I don't see any reasons to change as their solution covers all my need for now. I could make even more integrations but that might be something that I will do down the road. I'm used to working with the interface and my data is all there as well.
    Read full review
    Superhuman Platform Inc.
    Coda is definitely something that has been proven to drive positive impact in our organization. We have many divisions that can benefit from this that we have yet to explore. It would definitely be worth renewing.
    Incentivized
    Read full review
    Usability
    OneSpan
    Easy to use design and tool
    Incentivized
    Read full review
    Superhuman Platform Inc.
    There is a little bit of a learning curve on where to point and click to add in different elements and make edits. But it is still very manageable once you get the hang of it. I do still have some issues with some of my connected pages updating each other when I don't want them to sync. So I'll end up editing one page, and it will make the same edits on another page.
    Incentivized
    Read full review
    Reliability and Availability
    OneSpan
    No answers on this topic
    Superhuman Platform Inc.
    So far in the past year, we haven't had situations that Coda has gone down for us which is great.
    Incentivized
    Read full review
    Performance
    OneSpan
    No answers on this topic
    Superhuman Platform Inc.
    We haven't done any integrations - the initial part of our experience we found that for docs with complex formulas, the page tends to load slowly but in recent months, Coda has improved and optimized the loading times in general and we generally don't find any problems in terms of speed anymore.
    Incentivized
    Read full review
    Support Rating
    OneSpan
    The product is so well designed and built that we rarely need to reach out to customer service. But we have reached out to them in case of downtime, and we have always gotten a satisfactory response. We never had to follow up, as customer service executives were very responsible.
    Read full review
    Superhuman Platform Inc.
    Mainly due to timezone differences. I think Coda's support in general is well implemented and executed. They know their stuff and are helpful. But since I'm not in the same timezone, solution rates are slower for me, and that's not something I prefer. I work in customer service, too, and more often than not, time is important. Shortening the solution time would be a much greater experience.
    Incentivized
    Read full review
    Implementation Rating
    OneSpan
    No answers on this topic
    Superhuman Platform Inc.
    I'm relatively inexperienced but this experience is meaningful. It would have been nice to have some guidance from Coda so that we understood more on Coda's purpose and potential.
    Incentivized
    Read full review
    Alternatives Considered
    OneSpan
    My experience with OneSpan in the customer service has been very positive. However, since my experience with OneSpan is much more recent, most of my technical experience with OneSpan includes technical areas that were not available in other products at the time I was working with other products.
    Incentivized
    Read full review
    Superhuman Platform Inc.
    While all of the products listed have great features and platforms, there was always one thing missing from them that I would need to get from another application. Coda was the first one we used that really combined some of the best parts of those products and allowed us to use it in one place. I also appreciate the flexibility of creating your own framework and workflow, unlike in other tools where you have to follow how they capture data and organize projects.
    Incentivized
    Read full review
    Scalability
    OneSpan
    No answers on this topic
    Superhuman Platform Inc.
    I think scalability is definitely good here since it's based on number of doc makers. Implementation into each dept becomes simpler. That being said, due to the nature of our work, we find it easier that we have a "super user" and then a team of other doc makers. This would make the doc creation and management more efficient.
    Incentivized
    Read full review
    Return on Investment
    OneSpan
    • It has done what we got it for. It has made it much easier for our advisers to do business with clients in remote areas.
    • It has significantly reduced the time that it used to take to open a new account.
    Incentivized
    Read full review
    Superhuman Platform Inc.
    • Increased insight for all stakeholders involved--both in terms of overview and details
    • Better grip on issues and escalations--reduced friction, confusion, and higher clarity on status, next actions, and ownership.
    • Reduced time required by those who need to maintain all information. Record (a detail) once and use multiple times.
    Incentivized
    Read full review
    ScreenShots

    OneSpan Sign Screenshots

    Screenshot of User initiates the e-signature process by clicking 'New Transaction'.Screenshot of The user adds the necessary documents and signers to the transaction. Additional options like signer authentication & identification, in-person signing, reminders & notifications, and more are available in OneSpan Sign.Screenshot of Add signature blocks to desired locations on your document for your recipients to sign. Simply drag-and-drop the signature blocks into the document. Click the ‘Send to Sign’ button to route your document for signing.Screenshot of The signer can click-to-sign to complete the signing of the account opening application.Screenshot of The signing process is intuitive and easy for your signers. OneSpan Sign offers an optimized signing experience so your signers can sign anywhere, anytime, and across multiple devices.