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OneTrust Privacy Automation vs. Responsive

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    OneTrust Privacy Automation

    Score8.1 out of 10
    N/AThe OneTrust Privacy Automation solution is used to simplify compliance, improve operational efficiency, and enable risk-informed decisions.N/A

    Responsive

    Score8.9 out of 10
    N/AResponsive (formerly RFPIO), headquartered in Beaverton, offers their proposal management and automation software, featuring import and export, proposal knowledgebase and answer library, evaluation intake forms, and project management tools (e.g. Gantt chart) associated to proposal tracking.N/A
    Pricing
    OneTrust Privacy AutomationResponsive
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    OneTrust Privacy AutomationResponsive
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    OneTrust Privacy AutomationResponsive
    Considered Both Products
    OneTrust
    No answer on this topic
    Responsive (formerly RFPIO)
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    7 Answers
    100%
    Would buy again
    34 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    7 Answers
    100%
    Delivers good value for the price
    24 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    7 Answers
    100%
    Happy with the feature set
    34 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    7 Answers
    100%
    Lived up to sales and marketing promises
    25 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    6 Answers
    95%
    Implementation went as expected
    21 Answers
    User Ratings
    OneTrust Privacy AutomationResponsive
    Likelihood to Recommend
    9.0
    (7 ratings)
    9.3
    (33 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.5
    (27 ratings)
    Usability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Availability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    4.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (2 ratings)
    9.8
    (17 ratings)
    Online Training
    7.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (2 ratings)
    Product Scalability
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    OneTrust Privacy AutomationResponsive
    Likelihood to Recommend
    OneTrust
    I strongly recommend it for general management of personal data privacy programs and risk and contract management, it complies with all major world legislation in addition to being easy and fast. Not recommended for data discovery still requires refinement.
    Incentivized
    Read full review
    Responsive (formerly RFPIO)
    Good use cases: - Responding to RFP's especially generic questions that are asked frequently (company size, product info, security posture) - Delegating approvals or questions to appropriate teams where the AI solution is not well positioned to provide a thorough or complete answer - Reviewing previous RFP documents that have been submitted by previous account teams Bad Use Cases: - Struggles compared to other AI tools with contextual deep questions about product functionality - Doesn't seamlessly integrate with tools where our clients submit RFP and require sign ons.
    Incentivized
    Read full review
    Pros
    OneTrust
    • Reputable website scanner, which verify and screen the traffic.
    • The data mapping from OneTrust is another merit, very articulate.
    • OneTrust offers the required assessment automation, very outstanding.
    • Finally, OneTrust has the breach scan, and incident response.
    Incentivized
    Read full review
    Responsive (formerly RFPIO)
    • Live collaboration - the ability for multiple experts to simultaneously work on the same RFP.
    • Artificial intelligence - the ability for the product to continually learn what the best answers are and serve them up to our teams.
    • Dynamic branding - the ability for custom brand different templates by vertical, line of business, local branding, etc. with seamless transition.
    • Content review & moderation - the ability for our national content team to bulk review, edit and share content with our teams in a methodical way.
    Incentivized
    Read full review
    Cons
    OneTrust
    • There are irritating inconsistencies in the user interface between the various modules
    • Reporting capabilities are limited
    • The platform does not reveal its secrets easily. You will be rewarded if you can allocate a team member to specialize on the platform.
    Incentivized
    Read full review
    Responsive (formerly RFPIO)
    • Reporting and Analytics is basic, you can purchase advanced analytics though
    • It would have been nice to have a set structure in mind or a example/case study to structure our responses in the most appropriate way, but we are working through that with their stellar support team
    • Really great new features, but expensive
    Incentivized
    Read full review
    Likelihood to Renew
    OneTrust
    No answers on this topic
    Responsive (formerly RFPIO)
    We'd be sunk without Responsive. The sales motion would slow way down in several places, and that's just unacceptable. AND I love the product. It helps me do my job efficiently. The Responsive team is GREAT. Support is getting better. The Product and Customer Experience Team is so knowledgeable and willing to help with new features and troubleshoot what's going on. It's an all-around great experience. Not to mention starting over - I can't even get my head around that.
    Incentivized
    Read full review
    Usability
    OneTrust
    No answers on this topic
    Responsive (formerly RFPIO)
    Very easy to navigate and use. Very intuitive user interface
    Incentivized
    Read full review
    Reliability and Availability
    OneTrust
    We have used a shared hosted tenant managed by OneTrust for over three years with only one instance of a lengthy (4+ hours) unexpected outage which happened years ago.
    Incentivized
    Read full review
    Responsive (formerly RFPIO)
    No answers on this topic
    Performance
    OneTrust
    We selected a European hosting location based on our initial use case, however, our usage of the OneTrust platform has expanded globally to where the majority of users sit in the Americas or Asia-Pacific regions. There is a noticeable lag when navigating the platform for users located far away from the hosting location.
    As a user, you can mitigate any sluggish response time by the aggressive use of multiple browser tabs. I commonly have one tab open on an Inventory detail screen, another tab on an Assessment window, and maybe another tab on a customized inventory list screen. If one tab is slow I hop to another tab and work on that tab while the first tab responds.
    Incentivized
    Read full review
    Responsive (formerly RFPIO)
    No answers on this topic
    Support Rating
    OneTrust
    Both our customer rights access and cookie consent advisors were responsive and helpful in getting us trained on using the platform and the various assets implemented on our website. We had multiple training sessions that were more than enough in getting all of the users on our team familiar with what we needed to do.
    Incentivized
    Read full review
    Responsive (formerly RFPIO)
    If I cannot solve a problem, then I reach out to Support and they are ON IT. They always solve the problem and get back to me immediately with an answer. Our customer support person who is assigned to us (we have had several) are responsive and helpful. We have asked them to sit in on meetings and help socialize the tool.
    Incentivized
    Read full review
    Online Training
    OneTrust
    An implementation specialist worked with us remotely during our initial deployment. Due to the diverse geographic locations of my organization's participants, the implementation and training had to be done remotely (this was before COVID-driven remote work).
    The implementation specialist was knowledgeable and helpful but to really get full benefit from the platform I encourage organizations to dedicate a specialist within your company to really study and learn the platform.
    Incentivized
    Read full review
    Responsive (formerly RFPIO)
    No answers on this topic
    Implementation Rating
    OneTrust
    No answers on this topic
    Responsive (formerly RFPIO)
    We were able to complete an RFP during our free trial. We were already leaning toward RFPIO but that pushed us over the edge.
    Read full review
    Alternatives Considered
    OneTrust
    First, when we compare OneTrust Privacy and Data Governance Cloud to the software I mentioned above, OneTrust Privacy and Data Governance Cloud software was way more affordable than the other 2. Also, along with the other 2 software, OnTrust was one of the most user friendly tool/software we've ever used.
    Incentivized
    Read full review
    Responsive (formerly RFPIO)
    While others have had a good experience with Qvidian, we unfortunately did not. Our questions were never answered by our Qvidian rep, as we used it the platform had no AI capabilities, and we had very low usage. It didn't serve our needs. Responsive has been incredible in their communication, responses, partnership, and willingness to get our feedback in order to improve the platform
    Incentivized
    Read full review
    Scalability
    OneTrust
    The platform has exceptional capabilities to customize the user interface, reports, and recorded information. In most cases, the customization can be compartmentalized so that if the customization performed for Department A is determined to not impact Department B, the customization can be hidden from Department B.
    We have four different departments using the IT Risk Management module. Three departments share their work in what we call the 'shared data risk management zone'. Another department is using IT Risk Management for a bespoke portfolio risk management task, and the customization for this department is largely hidden from the other departments.
    Incentivized
    Read full review
    Responsive (formerly RFPIO)
    No answers on this topic
    Return on Investment
    OneTrust
    • Populates metadata into a centralized and easily searchable data catalog.
    • Ensures data regulatory requirements are understood.
    • Orchestrates data governance activities.
    • Monitors and flag violations across our data ecosystem.
    Incentivized
    Read full review
    Responsive (formerly RFPIO)
    • Client Confidence: the use of RFP360 has allowed us to deliver a demonstrably robust process to our clients, providing them a very high level of confidence in the quality of our work.
    • Time Efficiency: RFP360's services provide a great deal of time-saving in the management of virtually the entire RFP process.
    Incentivized
    Read full review
    ScreenShots

    Responsive Screenshots

    Screenshot of a view of the platformScreenshot of an AI generated responseScreenshot of some of the available customer resourcesScreenshot of some of the available integrationsScreenshot of a promotional flyerScreenshot of an example of the AI augmented content management feature