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CloudAlly by OpenText vs. Tungsten Capture

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CloudAlly by OpenText

    Score10 out of 10
    Mid-Size Companies (51-1,000 employees)
    CloudAlly, now from Opentext, which acquired CloudAlly parent company Zix in December, 2021, aims to offer an easy and reliable backup solution for leading online services such as Office365, Google Apps, Box and Salesforce. CloudAlly subscriptions include: - Unlimited secure Amazon S3 storage and unlimited retention of daily archives - Archive storage in Amazon’s U.S., E.U. or Australia Data Centers - One-click non-destructive…

    $2

    user, month

    Tungsten Capture

    Score9.5 out of 10
    N/ATungsten Capture (formerly Kofax Capture) is a suite of multichannel document capture applications.

    $3,500

    per year

    Pricing
    CloudAlly by OpenTextTungsten Capture
    Editions & Modules
    SharePoint Online and OneDrive backups for Business
    $2
    user, month
    Backup Box for Business and Enterprise
    $2
    user, month
    Gmail Backup
    $2
    user, month
    Yahoo! Mail Backup
    $2
    user, month
    IMAP Backup
    $2
    user, month
    Amazon DynamoDB and SimpleDB Backups
    $2
    user, month
    office-365-backup
    $3
    user, month
    Google Apps Backup
    $3
    user, month
    Salesforce Backup
    $3
    user, month
    Kofax Capture
    $3,500
    per year
    Offerings
    Pricing Offerings
    CloudAlly by OpenTextTungsten Capture
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
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    CloudAlly by OpenTextTungsten Capture
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    Score7.9 out of 10
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    CloudAlly by OpenTextTungsten Capture
    Likelihood to Recommend
    10.0
    (1 ratings)
    9.2
    (9 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    5.0
    (1 ratings)
    User Testimonials
    CloudAlly by OpenTextTungsten Capture
    Likelihood to Recommend
    OpenText
    CloudAlly is a great backup for Salesforce and Box that is cloud based for a reasonable monthly/annual cost. Thankfully, we have rarely had to use our backups, but the service has been very reliable. It is less appropriate if you are not storing a lot in any of the platforms that they backup
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    Kofax [Capture] meets our needs and for the most part is easy to use and setup. Configuration could be a little bit easier. The scripting language is a double edge sword if you will. It gives you nearly unlimited possibilities to script what you need, but the downside is you have to script it. Does a good job at batching and scanning documents. The tool integrates well into our workflow which makes our business partners happy and in turn provides for happy customers.
    Incentivized
    Read full review
    Pros
    OpenText
    • Backup Services
    • Salesforce Backup
    • Box Backup
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    • The VRS application included with Kofax Capture is the best image pre-processing platform available on the market today. It can handle a wide array of common document problems such as skew, flipping, wrinkles, lines, and dots.
    • The platform is incredibly scriptable and can be customized to handle all sorts of unusual document contents to allow information to be extracted that many other platforms just struggle on. Table extraction, line item matching, and smart extraction are all strong points with this platform.
    • Through the use of SBL and .NET the platform can be expanded and scaled quite easily to allow for the software to be integrated into existing business processes and platforms with ease.
    Incentivized
    Read full review
    Cons
    OpenText
    • User interface could be easier to use
    • Backups in Salesforce could be easier to view
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    • We struggled with configuring Kofax with AP Automation. We used to receive vouchers in different formats by different companies, by different departments. The people from different departments used to scan those vouchers through regular scanners to a central location, which ended up as image pdfs. We fed these image pdfs through Kofax Capture for character recognition, which was painful as the accuracy of recognition was 50 to 60%.
    • Having a connectors with a workflow tool would be helpful where people can validate and approve the output.
    • More samples and documentation related to use of API in .NET applications would be a good improvement, that would help users to adapt the product easily into their organization.
    Incentivized
    Read full review
    Likelihood to Renew
    OpenText
    No answers on this topic
    Tungsten Automation formerly Kofax
    Cost of Kofax is high, however the cost to benefit scenarios always pay off.
    Incentivized
    Read full review
    Usability
    OpenText
    No answers on this topic
    Tungsten Automation formerly Kofax
    It's good.
    Incentivized
    Read full review
    Support Rating
    OpenText
    No answers on this topic
    Tungsten Automation formerly Kofax
    Haven't really used their support yet
    Incentivized
    Read full review
    Alternatives Considered
    OpenText
    We chose CloudAlly because it had both Box and Salesforce as backup options so we were able to only setup one service, rather than two. The price point is also much better than OwnBackup, which was our second option. I like Skyvia for importing data, but their interface is not as easy to use.
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    Kofax Capture is much costlier with compared to other competitive applications but is also provides many more features than other applications.
    Incentivized
    Read full review
    Return on Investment
    OpenText
    • Extra layer of protection on our data
    • Ability to retrieve past data if an issue occurs
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    • We were able to decrease personnel expenditures as there was not a need for individuals to index documents prior to incorporating them into the record.
    Incentivized
    Read full review
    ScreenShots

    CloudAlly by OpenText Screenshots

    Screenshot of Your ally in the cloudProduct screenshotScreenshot of Simple upfront pricing with no hidden fee's