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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    OpenText Content Suite Platform

    Score9 out of 10
    N/AThe OpenText Content Suite Platform oversees the lifecycle management of information across the enterprise from capture through archiving and disposition. With agile information governance to address the latest data governance and data privacy best practices, the vendor states their Content Suite reduces risk and empowers organizations to focus on using information to drive strategic growth and productivity.N/A
    Pricing
    OpenText Content Suite Platform
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    OpenText Content Suite Platform
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    OpenText Content Suite Platform
    Considered Both Products
    OpenText
    Chose OpenText Content Suite Platform
    In my opinion, OpenText Content Suite Platform provides more powerful product and highly integrated solutions more than OCR solution that Abbyy provides.
    I think OpenText Content Suite Platform obviously provides stronger support and services that Abbyy support and services …
    Incentivized
    Chose OpenText Content Suite Platform
    OpenText comes in different versions and you are able to choose depending on your departmental or organizational needs. In terms of functionality and capabilities, it was able to offer more value as it checked all the boxes in terms of long-time retentions, reporting …
    Incentivized
    Chose OpenText Content Suite Platform
    OpenText Content Suite Platform replaced an existing Records Management solution and checked all of the boxes in regards to capabilities surrounding search, physical objects, long-term retention, and reporting capabilities.
    Incentivized
    Chose OpenText Content Suite Platform
    Having used OpenText Content Suite for a long time, I can say it stands the competition. It offers many versions which is unlike many products in its category. Also, while it is not affordable, I believe the cost is justified considering what a business can achieve with this …
    Incentivized
    Chose OpenText Content Suite Platform
    OpenText Content Suite has been an amazing addition to our business thanks to its many features and capabilities. The fact that OpenText offers many versions makes its products competitive because there is so much we can accomplish with these products. Price wise, OpenText …
    Incentivized
    Chose OpenText Content Suite Platform
    OpenText is stronger in the management of high volume and secure information. However, SharePoint, while less functional from a document management perspective, provides a much stronger user interface which eases user adoption and the presentation of content. SharePoint also …
    Incentivized
    Chose OpenText Content Suite Platform
    SharePoint is not very strong on records management as part of the base system. So after evaluation, it was found to not comply to all needs and therefore discarded. We also evaluated Afresco which is an opensource offering. The problem was that we could not find enough people …
    Incentivized
    Chose OpenText Content Suite Platform
    I also used Tridion while at AP. It's tougher to learn (HTML knowledge is very helpful), but it is a much more powerful CMS. Tridion allows for language variation, more customization and the embedding of HD video. OpenText was a legacy system of our internal site. Tridion was …
    Incentivized
    Key User Insights
    Would buy again
    100%
    Would buy again
    6 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    6 Answers
    Features
    OpenText Content Suite Platform
    Enterprise Content Management
    Comparison of Enterprise Content Management features of OpenText Content Suite Platform
    Feature
    OpenText Content Suite Platform
    8.4
    7 Ratings
    4% above category average
    Content capture & imaging9.07 Ratings
    File sync, storage & archiving9.07 Ratings
    Document management9.07 Ratings
    Records management8.06 Ratings
    Content search & retrieval8.07 Ratings
    Enterprise content collaboration9.07 Ratings
    Content publishing & creation8.06 Ratings
    Security, risk management & information governance8.06 Ratings
    Contract lifecycle management8.07 Ratings
    Automated workflows9.06 Ratings
    Artificial intelligence7.05 Ratings
    Mobile support9.05 Ratings
    Integration8.06 Ratings
    Best Alternatives
    OpenText Content Suite Platform
    Small Businesses
    Egnyte
    Score9.3 out of 10
    Medium-sized Companies
    Epicor ECM
    Score7.7 out of 10
    Enterprises
    Dashpivot - By Sitemate
    Score10 out of 10
    All AlternativesView all alternatives
    User Ratings
    OpenText Content Suite Platform
    Likelihood to Recommend
    9.0
    (9 ratings)
    Likelihood to Renew
    8.0
    (1 ratings)
    Usability
    8.0
    (2 ratings)
    Availability
    8.0
    (1 ratings)
    Performance
    8.0
    (1 ratings)
    Support Rating
    9.0
    (1 ratings)
    Implementation Rating
    8.0
    (1 ratings)
    User Testimonials
    OpenText Content Suite Platform
    Likelihood to Recommend
    OpenText
    Great for content management and records even for organizations whose staff are not much experienced in the technical backgrounds as it's easy to use and no previous knowledge on HTML is required. It is great for storing invoices and payment proofs and for organizations dealing with global clients for general use documents.
    Incentivized
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    Pros
    OpenText
    • Document Management is being done well since it allows you to put in a corporate folder structure that applies to the business unit you currently work in.
    • Records Management works well in this organisation as it allows you to classify the document according to the file plan, as well as manage it according to the retention schedule for tat file plan.
    • The ability to collaborate on files works really well. You can share with users within your group, as well as allow other users access to the files for either read access to read/write access.
    • Access control of the folder and even individual files allows you to ensure only necessary people can have the right type of access. This is especially welcome in the government environment where document management is of utmost importance.
    Incentivized
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    Cons
    OpenText
    • The user interface and configurability of that interface lack a lot of flexibility and modern tools.
    • There needs to be stronger and more powerful integration to electronic forms and workflow capabilities which are core to modern ECM.
    • Management of audit and content history needs to be modernized and made more dynamic and sustainable.
    Incentivized
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    Likelihood to Renew
    OpenText
    The staff is comfortable with it and I doubt they'd change at this point.
    Incentivized
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    Usability
    OpenText
    Strong for Core Content and Records Management
    Effective for Non-Technical Users (with the right configuration)
    Incentivized
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    Reliability and Availability
    OpenText
    I never had any issues with access internally or via VPN. But, the response via VPN, was a bit slow.
    Incentivized
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    Performance
    OpenText
    • I used OpenText nearly every day and I never had any performance issues that I can recall. That said, it's not terribly fast either.
    Incentivized
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    Support Rating
    OpenText
    OpenText has an outstanding support and knowledge base. All problems which couldn't be solved by us (high complexity cases) were promptly resolved and the resolution also shared with us.
    Incentivized
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    Implementation Rating
    OpenText
    No, it's pretty easy to implement and use.
    Incentivized
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    Alternatives Considered
    OpenText
    Having used OpenText Content Suite for a long time, I can say it stands the competition. It offers many versions which is unlike many products in its category. Also, while it is not affordable, I believe the cost is justified considering what a business can achieve with this software.
    Incentivized
    Read full review
    Return on Investment
    OpenText
    • With OpenText Content Suite, we can easily keep documents safe
    • Document collaboration is easy with OpenText
    • We can easily handle invoicing and automation thanks to features such as content capture and imaging.
    • With OpenText Content Suite, there is better file sync and archiving
    Incentivized
    Read full review
    ScreenShots