Overall Satisfaction with OpenText Enterprise Content Management (ECM)
I used OpenText when I was at AP to post Marketing Department collateral (mainly PDF versions of sell sheets) to an internal web site. I found the interface ease to learn and I didn't experience any technical problems along the way. OpenText is a good choice for content management by a staff with a minimal amount of technical background.
- Easy to use interface. The toolbar is similar to MS Word, so non-technical users can learn it quickly.
- No HTML knowledge required. Other CMS's require at least some HTML knowledge, so the learning curve is steeper.
- Easy linking to SharePoint archives. Clink on the link and you're done.
- I think the interface's simplicity is its strong point. I wouldn't change anything at this point.
- OpenText is good for internal communications and for quick internal updates.
Using OpenText Enterprise Content Management (ECM)
Evaluating OpenText Enterprise Content Management (ECM) and Competitors
I also used Tridion while at AP. It's tougher to learn (HTML knowledge is very helpful), but it is a much more powerful CMS. Tridion allows for language variation, more customization and the embedding of HD video. OpenText was a legacy system of our internal site. Tridion was purchased corporately to drive an external web site upgrade.