OpenText Content Suite Review
August 08, 2021

OpenText Content Suite Review

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

OpenText Documentum

Overall Satisfaction with OpenText Content Suite

I have used two versions of OpenText Content Suite namely Documentum and ECM OpenText. We have three different versions of the software depending on department and professionalism. The Documentum version is amazing when it comes to handling business content and it is very secure. As for the ECM OpenText, I have used [it] in the finance department where I work. It makes it easy to handle some financial tasks such as invoice management, verification and automation.

Pros

  • I like that OpenText Content Suite [has] many versions and therefore every department can get a version that meets their needs.
  • Documentum version is very secure and makes content management seamless.
  • ECM OpenText also makes many processes easy, more so in the finance department.
  • The software is easy to use despite being very resourceful.

Cons

  • OpenText Content Suite is not the most affordable option
  • Long learning curve
  • Integrations are not flawless
  • With OpenText Content Suite, we save time thanks to its features such as imaging
  • Mobile support is amazing and this makes working anywhere easy
  • Since it is very secure, we do not have to worry about content
  • The collaboration features make it even better by improving the user experience.
Having used OpenText Content Suite for a long time, I can say it stands the competition. It offers many versions which is unlike many products in its category. Also, while it is not affordable, I believe the cost is justified considering what a business can achieve with this software.

Do you think OpenText Content Suite Platform delivers good value for the price?

Yes

Are you happy with OpenText Content Suite Platform's feature set?

Yes

Did OpenText Content Suite Platform live up to sales and marketing promises?

Yes

Did implementation of OpenText Content Suite Platform go as expected?

Yes

Would you buy OpenText Content Suite Platform again?

Yes

OpenText Content Suite is ideal for many businesses since it offers different versions and there is a version for almost every department. I would therefore recommend it for business[es] more in the finance department where they deal with invoices among other accounting needs.

OpenText Content Suite Platform Feature Ratings

Enterprise Content Management
9.2
Content capture & imaging
9
File sync, storage & archiving
9
Document management
9
Records management
8
Content search & retrieval
9
Enterprise content collaboration
9
Content publishing & creation
9
Security, risk management & information governance
10
Contract lifecycle management
10
Automated workflows
9
Artificial intelligence
9
Mobile support
10
Integration
9

Comments

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