TrustRadius

OpenText Core Experience Insights

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
OpenText Core Experience Insights
Score 6.8 out of 10
N/A
OpenText Core Experience Insights orchestrates customer communication events across all touchpoints to establish great marketing moments across the entire customer lifecycle. Aggregating multiple data sources, Core Experience Insights captures event data for analysis and reporting, tracks customer events and adds analytics and visualization for better customer experiences. The vendor states that with Core Experience Insights, marketers can better manage the customer journey from engagement…N/A
Pricing
OpenText Core Experience Insights
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
OpenText Core Experience Insights
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details—
More Pricing Information
Community Pulse
OpenText Core Experience Insights
Considered Both Products
OpenText Core Experience Insights
Verified User
Consultant
Chose OpenText Core Experience Insights
OpenText Core Experience Insights is less pricy than Adobe Marketing Cloud suite but it offers fewer functionalities. OpenText Core Experience Insights is one of the best solutions for companies on a budget and that want to monitor campaigns or performance on traditional …
Verified User
Account Manager
Chose OpenText Core Experience Insights
OpenText Core Experience Insights stacks up against other vendors by providing Enhanced opportunities and Policy compliance reports Skills feedback Defect reporting and TNI Agent performance reporting
Verified User
Manager
Chose OpenText Core Experience Insights
Price was the determining factor in our choice for OpenText Core Experience Insights, as we were doing things very manually in the past. That being said, the larger we grow, we may look to other options as Acquia was very high on our list but a bit more advanced than we needed.
Verified User
Employee
Chose OpenText Core Experience Insights
One of our customers has made good experiences with OpenText Core Experience Insights compared to the alternatives. That is the main reason we wanted to give it a try.
Top Pros
Top Cons
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OpenText Core Experience Insights
Small Businesses
Ortto
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Medium-sized Companies
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Enterprises
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All AlternativesView all alternatives
User Ratings
OpenText Core Experience Insights
Likelihood to Recommend
6.6
(5 ratings)
User Testimonials
OpenText Core Experience Insights
Likelihood to Recommend
OpenText
OpenText Core Experience Insights is one of the best products to visualize data coming across your application landscape. The visualization tool is very powerful and well designed. Delivering an email campaign is also very easy as well as monitoring it.
Verified User
Anonymous
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Pros
OpenText
  • Helps to determine our lead scoring
  • Captures analytics accurately from multiple channels
  • Helps us to visualize at what point leads will turn into sales
Verified User
Anonymous
Read full review
Cons
OpenText
  • While doing a custom drilldown to show data by regions, results are displayed in clunky graphs with no good appeal.
Russell Pabon | TrustRadius Reviewer
Russell Pabon
Digital Marketing Manager
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Alternatives Considered
OpenText
OpenText Core Experience Insights stacks up against other vendors by providing Enhanced opportunities and Policy compliance reports Skills feedback Defect reporting and TNI Agent performance reporting Overall compliance and governance Continuous improvement End-to-end account study Customer complaint analysis Upstream process feedback Business non-value add analysis Vital business insights Transformation opportunities
Verified User
Anonymous
Read full review
Return on Investment
OpenText
  • No changes till now, as we do not have used it long enough
Verified User
Anonymous
Read full review
ScreenShots