Try it out, but with caution
May 09, 2022
Try it out, but with caution

Score 5 out of 10
Vetted Review
Verified User
Overall Satisfaction with OpenText Core Experience Insights
Work and collaborate with other teams and especially other roles (like translation or quality management). The main aspect is the sharing of documents, ideas, and data across different departments. Especially the integration with Microsoft 365 is really helpful for our needs.
Pros
- content management
- digital asset management
- customer communication
Cons
- voice and contact center
- analytics and ai
- processes and collaboration
- No changes till now, as we do not have used it long enough
One of our customers has made good experiences with OpenText Core Experience Insights compared to the alternatives. That is the main reason we wanted to give it a try.
Do you think OpenText Core Experience Insights delivers good value for the price?
Not sure
Are you happy with OpenText Core Experience Insights's feature set?
Yes
Did OpenText Core Experience Insights live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of OpenText Core Experience Insights go as expected?
Yes
Would you buy OpenText Core Experience Insights again?
No
Comments
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