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OpenText Core Security Awareness Training vs. Taegis ManagedXDR

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    OpenText Core Security Awareness Training

    Score8 out of 10
    N/AWebroot Security Awareness Training provides cybersecurity education to enterprise employees and provides security best practice so employees can avoid phishing attempts, and social engineering cybersecurity attacks.N/A

    Taegis ManagedXDR

    Score8 out of 10
    N/ASecureworks Taegis ManagedXDR is a managed detection and response (MDR) solution that delivers security analytics software, 24x7 support, threat hunting, and incident response in a single solution.N/A
    Pricing
    OpenText Core Security Awareness TrainingTaegis ManagedXDR
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    OpenText Core Security Awareness TrainingTaegis ManagedXDR
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    User Ratings
    OpenText Core Security Awareness TrainingTaegis ManagedXDR
    Likelihood to Recommend
    10.0
    (2 ratings)
    5.0
    (2 ratings)
    Support Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    OpenText Core Security Awareness TrainingTaegis ManagedXDR
    Likelihood to Recommend
    OpenText
    We have found that it works well across many industries and platforms. I recommend that time be allocated for in-person training on an annual or semi-annual basis with staff to reinforce the lessons given online. Randomized followup tests scheduled monthly or quarterly are important to keep staff apprised of latest threat models and be looking for those who may need more intense personal training.
    Incentivized
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    SecureWorks
    Dell SecureWorks is well suited for small to medium businesses with limited Info Tech resources to manage this environment. It is well suited for the monitoring portion of the process. I don't have the time or manpower to watch the I P S pane of glass 24 x 7. It is well suited for reducing costs for this type of protection
    Incentivized
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    Pros
    OpenText
    • There is great personalization with email format.
    • Great reporting to view participant progress.
    Incentivized
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    SecureWorks
    • Security Logging correlation and aggregation
    • Endpoint XDR Protection/Isolation
    • Diverse integrations : Cloud, SaaS, FW vendors
    Incentivized
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    Cons
    OpenText
    • More industry-specific training modules, particularly those covered by federal and state data regulations.
    • Compact, graphic client/site reporting overview page (classic "Green-Yellow-Red" style) showing major areas for improvement, etc.
    Incentivized
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    SecureWorks
    • Improve reporting of existing configuration
    • Have a dedicated team of support engineers who know my network and traffic flow
    • Provide training for the new dashboard and portal
    Incentivized
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    Support Rating
    OpenText
    Webroot has always been very responsive and helpful with any questions. I can't recall ever having a negative support experience. We've never had to wait long to talk for a reason. Every person we have spoken to has been extremely knowledgeable and gotten us quick solutions and guidance.
    Incentivized
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    SecureWorks
    No answers on this topic
    Alternatives Considered
    OpenText
    We found that the Webroot Security Awareness Training product is easier to set up and deploy, and rolling out campaigns to our client base is a matter of minutes across all of our enrolled clients. Creating customized tests and campaigns is easy, and the whole product is integrated into the Webroot SecureAnywhere Global Sight Manager portal which allows us to manage and report on Endpoint Security, DNS Protection, and the SAT in one place.
    Incentivized
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    SecureWorks
    Both vendors didn't have an in-house managed offering. Cortex has an offering with a third-party vendor; Sentinel didn't have a managed offering.
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    Return on Investment
    OpenText
    • Our objective is to protect our clients, and it most definitely helps with that.
    • The platform allows you to measure who does what within the system. We've seen decreases in interaction with the test emails.
    Incentivized
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    SecureWorks
    • Increase Security posture
    • Improve Brand Image with MDR
    Incentivized
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