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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    OpenText Data Protector

    Score4.9 out of 10
    N/AOpenText Data Protector standardizes and consolidates backups across multiple platforms. It provides secure, comprehensive backup protection for business-critical data and applications whether virtual, physical, or online in the cloud.N/A

    Verizon Cloud Portfolio

    Score7 out of 10
    N/AThe Verizon Cloud is a cloud storage solution, integrating technologies from CloudSwitch (acquired in 2011).N/A
    Pricing
    OpenText Data ProtectorVerizon Cloud Portfolio
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    OpenText Data ProtectorVerizon Cloud Portfolio
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    OpenText Data ProtectorVerizon Cloud Portfolio
    Considered Both Products
    OpenText
    No answer on this topic
    Verizon Business (formerly Verizon Enterprise)
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    6 Answers
    No answers on this topic
    Delivers good value for the price
    83%
    Delivers good value for the price
    5 Answers
    No answers on this topic
    Happy with the feature set
    83%
    Happy with the feature set
    5 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    6 Answers
    No answers on this topic
    Features
    OpenText Data ProtectorVerizon Cloud Portfolio
    Data Center Backup
    Comparison of Data Center Backup features of OpenText Data Protector and Verizon Cloud
    Feature
    OpenText Data Protector
    8.2
    10 Ratings
    2% below category average
    Verizon Cloud
    -
    Ratings
    Universal recovery7.86 Ratings00 Ratings
    Instant recovery7.78 Ratings00 Ratings
    Recovery verification9.04 Ratings00 Ratings
    Business application protection7.99 Ratings00 Ratings
    Multiple backup destinations8.89 Ratings00 Ratings
    Incremental backup identification8.04 Ratings00 Ratings
    Backup to the cloud7.75 Ratings00 Ratings
    Deduplication and file compression8.29 Ratings00 Ratings
    Snapshots8.45 Ratings00 Ratings
    Flexible deployment8.25 Ratings00 Ratings
    Management dashboard7.55 Ratings00 Ratings
    Platform support8.37 Ratings00 Ratings
    Retention options8.87 Ratings00 Ratings
    Encryption8.05 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of OpenText Data Protector and Verizon Cloud
    Feature
    OpenText Data Protector
    -
    Ratings
    Verizon Cloud
    6.9
    2 Ratings
    19% below category average
    Video files00 Ratings7.42 Ratings
    Audio files00 Ratings5.62 Ratings
    File search00 Ratings6.72 Ratings
    Device sync00 Ratings8.02 Ratings
    Cloud Storage Security & Administration
    Comparison of Cloud Storage Security & Administration features of OpenText Data Protector and Verizon Cloud
    Feature
    OpenText Data Protector
    -
    Ratings
    Verizon Cloud
    6.8
    2 Ratings
    24% below category average
    User and role management00 Ratings7.02 Ratings
    File organization00 Ratings7.02 Ratings
    Device management00 Ratings6.32 Ratings
    Cloud Storage Platform
    Comparison of Cloud Storage Platform features of OpenText Data Protector and Verizon Cloud
    Feature
    OpenText Data Protector
    -
    Ratings
    Verizon Cloud
    7.4
    2 Ratings
    16% below category average
    Performance00 Ratings7.72 Ratings
    Reliability00 Ratings7.02 Ratings
    Best Alternatives
    OpenText Data ProtectorVerizon Cloud Portfolio
    Small Businesses
    BDRShield
    Score6.5 out of 10
    IDrive Online Backup and Object Storage e2
    Score9.1 out of 10
    Medium-sized Companies
    Bacula Enterprise
    Score8.6 out of 10
    Apple iCloud
    Score8.4 out of 10
    Enterprises
    Bacula Enterprise
    Score8.6 out of 10
    ownCloud
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    OpenText Data ProtectorVerizon Cloud Portfolio
    Likelihood to Recommend
    8.3
    (10 ratings)
    7.0
    (2 ratings)
    Likelihood to Renew
    8.4
    (6 ratings)
    -
    (0 ratings)
    Usability
    8.0
    (7 ratings)
    -
    (0 ratings)
    Availability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Performance
    8.2
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    6.7
    (7 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.1
    (2 ratings)
    -
    (0 ratings)
    Configurability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    7.7
    (4 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    7.5
    (5 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    OpenText Data ProtectorVerizon Cloud Portfolio
    Likelihood to Recommend
    OpenText
    Well suited: scenarios with very specific backups schedules; backups saved in tape libraries. Less appropriate: environments with older Operational Systems and older hardware, such as tape libraries.
    Incentivized
    Read full review
    Verizon Business (formerly Verizon Enterprise)
    I think this service works very well for me, but I have been a Verizon customer for almost 15 years. If you are someone who hops carriers it may not be the best fit. I also like that you can easily use it with all of your employees regardless if they prefer Android or Apple phones. (Whereas using Apple's or Google's services may not work seamlessly for all phones.) I think it still has room for improvement, and sometimes I worry about the longevity of utilization due to the nature of cell phone carriers constantly changing prices, plans, and every option under the sun to make a buck that we could be very screwed in the future if Verizon does something stupid (because historically, they all have)
    Incentivized
    Read full review
    Pros
    OpenText
    • It is very reliable on the server side to provide a trustworthy back end.
    • The install was simple and provided an easy way to install and backup Unix servers.
    • The support was always helpful and responded quickly.
    Incentivized
    Read full review
    Verizon Business (formerly Verizon Enterprise)
    • Auto-Sync of files or contacts to the cloud that are chosen to be auto-synced.
    • Has the ability to turn off auto-sync and allow only manual sync.
    • Stores files and contacts in the cloud for later recovery in case of a data loss.
    Incentivized
    Read full review
    Cons
    OpenText
    • Increase the range of support for new platforms.
    • Improve the attention of support cases in terms of speed of attention.
    • Keep me better informed of the latest solution updates.
    Incentivized
    Read full review
    Verizon Business (formerly Verizon Enterprise)
    • The home screen shows a little bit of everything, but being a control freak, I would like to be able to customize it. (Granted, it would most likely have most of the same elements, but, for example, I don't need photos scrolling across the top. I'd rather have buttons like quick links to jump directly to what I want or to see a further bird's eye view of the content.
    • I like receiving notifications that a back-up is complete, but I would like to be able to set what other notifications are and aren't allowed to push to my phone.
    • I have set Verizon Cloud to back up on wifi OR using the data network. But if you are using wifi while doing a content restore and you lose that connection, either by leaving the building or the local wifi dropping out momentarily, the entire content restore will stop and need to be restarted. This can be very frustrating.
    Incentivized
    Read full review
    Likelihood to Renew
    OpenText
    It was just not a good fit for our organization. We have an EMC SAN, Data Domain backup storage, and VMWare. Without any other HP software or hardware in our environment I do not see the need to continue using a product that is not well integrated with our other brands
    Incentivized
    Read full review
    Verizon Business (formerly Verizon Enterprise)
    No answers on this topic
    Usability
    OpenText
    Very easy to use. What needs to improve is to make it easier to configure some integrations and features, such as office 365 integration, acropolis integration, block change-based backup, etc. Despite we have documentation, even following all the steps, the integration is hard to implement or doesn't work in the end.
    Incentivized
    Read full review
    Verizon Business (formerly Verizon Enterprise)
    No answers on this topic
    Performance
    OpenText
    The Reporting-Server and the Reports depend on the settings.
    Incentivized
    Read full review
    Verizon Business (formerly Verizon Enterprise)
    No answers on this topic
    Support Rating
    OpenText
    It is the weak point of this software, although it is improving little by a little. The first level of support does not solve almost anything until you move on to a higher level that is more involved.
    Incentivized
    Read full review
    Verizon Business (formerly Verizon Enterprise)
    No answers on this topic
    Implementation Rating
    OpenText
    Pick one person to help you through the process.
    Incentivized
    Read full review
    Verizon Business (formerly Verizon Enterprise)
    No answers on this topic
    Alternatives Considered
    OpenText
    When selecting a backup solution for our virtual environment we chose HP Data Protector for its cost savings in licensing, our familiarity with the software and the ability to backup to disk, tape or both with the standard installation.
    Incentivized
    Read full review
    Verizon Business (formerly Verizon Enterprise)
    All of the others provide more free storage. Verizon should out best or at least equal the best when you are already a Verizon data subscriber. It seems that by not doing this that they want to "nickle-and-dime" their already loyal customer base
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    OpenText
    Here the license model from the Micro Focus Data Protector and DP4CW should merge. It causes argumentation problems if you license two products here.
    Incentivized
    Read full review
    Verizon Business (formerly Verizon Enterprise)
    No answers on this topic
    Scalability
    OpenText
    We use the tool in different installations and combinations of functions and hardware.
    Incentivized
    Read full review
    Verizon Business (formerly Verizon Enterprise)
    No answers on this topic
    Professional Services
    OpenText
    The professional services had some details of low promptness in the attention of cases.
    Incentivized
    Read full review
    Verizon Business (formerly Verizon Enterprise)
    No answers on this topic
    Return on Investment
    OpenText
    • Positive impact. I have not worked with HP Data Protector enough to provide the ROI. It simply worked when we needed it to.
    Incentivized
    Read full review
    Verizon Business (formerly Verizon Enterprise)
    • Thus far is has been a positive experience, and has saved a lot of man hours of both employees who replaced their phones to the IT department trying to help them put everything back no longer needs to go through a lengthy process.
    • The cost of this option is a bit higher than I'd like. I think Verizon is a little too proud of a product that every company is now starting to offer.
    • There is a free version with limited space, so at least trying it out to see how it will fit with your needs isn't much of a risk.
    Incentivized
    Read full review
    ScreenShots

    OpenText Data Protector Screenshots

    Screenshot of Reporting Dashboard