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OpenText EnCase Endpoint Security vs. WatchGuard Endpoint Security

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    OpenText EnCase Endpoint Security

    Score1 out of 10
    N/AOpenText EnCase Endpoint Security, is an endpoint security solution designed to provide 360-degree visibility across laptops, desktops and servers for proactive discovery of sensitive data, identification and remediation of threats and discreet, forensically-sound data collection and investigation. The application was developed and sold by Guardian Software as EnCase Endpoint Security, and is now part of the Security Suite from OpenText, since the acquisition in summer 2017.N/A

    WatchGuard Endpoint Security

    Score8.7 out of 10
    N/AWatchGuard EPDR (formerly Panda Adaptive Defense 360) combines next-generation antivirus protection, endpoint detection and response (EDR), patch management, content filtering, email security, full disk encryption, and more, into one package. The platform touts a unique zero-trust security service that certifies the legitimacy and safety of all running applications thanks to a combination of automated, AI-driven processes and investigation services provided by a team of malware analysts.N/A
    Pricing
    OpenText EnCase Endpoint SecurityWatchGuard Endpoint Security
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    OpenText EnCase Endpoint SecurityWatchGuard Endpoint Security
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    OpenText EnCase Endpoint SecurityWatchGuard Endpoint Security
    Considered Both Products
    OpenText
    No answer on this topic
    WatchGuard Technologies
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    96%
    Would buy again
    135 Answers
    Delivers good value for the price
    No answers on this topic
    97%
    Delivers good value for the price
    126 Answers
    Happy with the feature set
    No answers on this topic
    98%
    Happy with the feature set
    138 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    98%
    Lived up to sales and marketing promises
    129 Answers
    Implementation went as expected
    No answers on this topic
    93%
    Implementation went as expected
    129 Answers
    Features
    OpenText EnCase Endpoint SecurityWatchGuard Endpoint Security
    Endpoint Security
    Comparison of Endpoint Security features of OpenText EnCase Endpoint Security and WatchGuard Endpoint Security
    Feature
    OpenText EnCase Endpoint Security
    -
    Ratings
    WatchGuard Endpoint Security
    8.6
    143 Ratings
    1% above category average
    Anti-Exploit Technology00 Ratings8.7136 Ratings
    Endpoint Detection and Response (EDR)00 Ratings9.4140 Ratings
    Centralized Management00 Ratings9.1138 Ratings
    Hybrid Deployment Support00 Ratings8.02 Ratings
    Infection Remediation00 Ratings7.36 Ratings
    Vulnerability Management00 Ratings8.543 Ratings
    Malware Detection00 Ratings9.4142 Ratings
    Best Alternatives
    OpenText EnCase Endpoint SecurityWatchGuard Endpoint Security
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    Score9.1 out of 10
    BlackBerry Protect (CylancePROTECT)
    Score9.1 out of 10
    Enterprises
    ESET PROTECT
    Score8.8 out of 10
    ESET PROTECT
    Score8.8 out of 10
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    User Ratings
    OpenText EnCase Endpoint SecurityWatchGuard Endpoint Security
    Likelihood to Recommend
    1.0
    (1 ratings)
    8.5
    (145 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.1
    (15 ratings)
    Usability
    -
    (0 ratings)
    10.0
    (88 ratings)
    Availability
    -
    (0 ratings)
    8.7
    (4 ratings)
    Performance
    -
    (0 ratings)
    6.4
    (5 ratings)
    Support Rating
    1.0
    (1 ratings)
    8.0
    (14 ratings)
    In-Person Training
    -
    (0 ratings)
    10.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    7.6
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.8
    (10 ratings)
    Configurability
    -
    (0 ratings)
    7.3
    (3 ratings)
    Ease of integration
    -
    (0 ratings)
    7.3
    (3 ratings)
    Product Scalability
    -
    (0 ratings)
    8.7
    (4 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (5 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (5 ratings)
    User Testimonials
    OpenText EnCase Endpoint SecurityWatchGuard Endpoint Security
    Likelihood to Recommend
    OpenText
    It is more suited to environments that have a large internal user base since there will be more incidents that require forensic analysis. It will be less suited for environments that have a small internal user base due to the fact that there would be fewer incidents that require forensic analysis, but it really depends on the industry that a small internal user base is a part of.
    Incentivized
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    WatchGuard Technologies
    I would recommend Watchguard Endpoint Security to organizations that are already using WatchGuard Firebox with the Total Security suite or those looking for an additional layer of endpoint protection. The bundled licensing provides strong value and makes it easy to extend protection from the network level to the endpoint. In our case, we primarily use it as a supplement to SentinelOne, and it integrates well in that role. The agent has been stable, the cloud management is straightforward, and it has not caused operational issues in our environment. For businesses that want added visibility and layered security alongside their primary endpoint solution, Watchguard Endpoint Security is a solid option.
    Incentivized
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    Pros
    OpenText
    • Functionality meets minimal requirements, since it performs forensic investigations as advertised.
    Incentivized
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    WatchGuard Technologies
    • The protection is fast with unperceivable loss of network speed.
    • Watchguard Endpoint Security is extremely accurate. That is, we never experienced false positives.
    • Something else tht does not get mentioned enough, is we have yet to overwhelm our Firebox 390 - it has kept up with detections!
    Incentivized
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    Cons
    OpenText
    • Their UI definitely needs to be more user-friendly, right now it is very cumbersome to run and view investigations.
    • Authentication mechanism should be a simple username/password, not certificate-based which is difficult to manage.
    • Needs better support documentation for the product, it is difficult to find solutions to issues that we run into.
    Incentivized
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    WatchGuard Technologies
    • EndPoint has an optional feature for automatic and remote software updates on endpoints, a handy option for keeping computers up-to-date and secure. However, it is not used to install new software but only to update it. We believe that this part is instrumental, but it is somewhat incomplete.
    • Another drawback is that some complementary functions to the antivirus, such as the one above, are optional and require a separate subscription.
    • The implementation of EndPoint requires some planning, especially the time required to harden and learn the system. This is not critical and is typical for this type of system, but it is necessary to plan it well.
    Incentivized
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    Likelihood to Renew
    OpenText
    No answers on this topic
    WatchGuard Technologies
    The ease of use, pricing, support, reliability, and quality of the product. Panda / WatchGuard products are highly rated, priced right and easy to maintain. All of this make it very easy to renew and purchase new licenses for us and our clients.
    Incentivized
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    Usability
    OpenText
    No answers on this topic
    WatchGuard Technologies
    Easy and intuitive MSP management portal to manage all of your clients from a single pane of glass. Policies can be pushed down globally or individually based on needs. The client portal allows access to their tenant information and installs only which is nice if you are working with clients who might have an internal person or an IT team that also wants access to things to manage themself.
    Incentivized
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    Reliability and Availability
    OpenText
    No answers on this topic
    WatchGuard Technologies
    The software is 100% managed on a cloud platform that can be managed via an account even if they are not present within the company network where the software is installed, I even always opened the control panel on the browser of my smartphone to monitor the situation.I have never experienced any abnormal software crashes
    Incentivized
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    Performance
    OpenText
    No answers on this topic
    WatchGuard Technologies
    The only annoyance I complain, if we want to be picky, is the fact of the constant disconnections from the control panel.Every about 4 hours the account logs out even if I set the "remember this device" flag; having said that I have not noticed neither slowdowns nor conflicts with other software
    Incentivized
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    Support Rating
    OpenText
    Because support is non-existent whenever you have a functionality issue using the product. Also since the UI is so cumbersome to use we could use as much support as possible. Whenever we ask for support we are told to take the training which costs us more money. I believe that support should be easily accessible and affordable for the client
    Incentivized
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    WatchGuard Technologies
    I gave it a 10 because I compare it to air conditioning. I need it to work every day, 24/7. I need it to be reliable and not something that requires a ton of interaction from staff to make sure it works every day. In addition, I should be able to run other things at my house when the AC is on. Panda fits that description.
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    In-Person Training
    OpenText
    No answers on this topic
    WatchGuard Technologies
    Trainer was excellent, knew this product in-depth.
    Incentivized
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    Online Training
    OpenText
    No answers on this topic
    WatchGuard Technologies
    The training was very helpful. It demonstrated how to configure the service for initial install, items to monitor, and how to set up for ongoing protection. Hands on training is more helpful but this is a good starting point
    Incentivized
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    Implementation Rating
    OpenText
    No answers on this topic
    WatchGuard Technologies
    Implementation shouldn't present any problems in standard office environments. In environments with development teams, however, caution is needed. If zero trust is enabled, mechanisms must be in place to ensure that internal software isn't classified as a false positive (software certificate, exception folder, etc.)
    Incentivized
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    Alternatives Considered
    OpenText
    The other forensic tool that is a direct competitor to EnCase and wasn't listed above is the Forensic Toolkit or FTK. I believe that FTK is a better tool overall simply because it is easier to manage and use when it comes to investigations. Unfortunately, I wasn't part of the decision process and EnCase was the tool selected, otherwise, I would have recommended FTK.
    Incentivized
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    WatchGuard Technologies
    We didn't spend much time looking into Symantec - but it was the software of choice for the district before I joined. That said, we were pretty easily talked into Watchguard Endpoint Security as we were already in the Watchguard world of products. Moving to their EDR just seemed to make sense for our organization
    Incentivized
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    Scalability
    OpenText
    No answers on this topic
    WatchGuard Technologies
    With the implementation of watchguard (at the beginning Panda Endpoint, but it is the same) I was able to insert in the control panel all the unauthorized software previously installed by colleagues without any authorization from the various department heads.Now any licensed software goes into lockdown and can be unlocked from the control panel
    Incentivized
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    Return on Investment
    OpenText
    • One negative impact would be that since the UI is cumbersome to use we would need to spend more money on training which is not always feasible.
    • Another negative impact would be that since there is not much support available this slows down investigations due to finding out how to troubleshoot and fix functionality issues.
    • One positive impact would be that since it meets minimal requirements when it comes to forensic analysis it gives us visibility on any malicious activity occurring on a user's endpoint.
    Incentivized
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    WatchGuard Technologies
    • By committing to go all in on Watchguard Advanced EPDR across our whole client base, we maximized our price position - enabling us to offer the best endpoint security at a price better than what lesser competitive products cost.
    • Leveraging Watchguard Endpoint Security as part of our unified platform strategy provides better integrated security, managed through Watchguard's cloud architecture. This significantly reduces our cost to deploy, manage, and support our client's. Our improved security offering, better delivery, and stronger price position has helped us achieve 56% growth in our managed services business over the past 18-months.
    • Organizations that have disparate cyber security products often require specialists for each solution in their stack. Watchguard provides outstanding training resources that equip our entire technical staff - significantly improving our service delivery while lowering our overall cost of business.
    Incentivized
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    ScreenShots

    WatchGuard Endpoint Security Screenshots

    Screenshot of Main Security DashboardScreenshot of Main Security DashboardScreenshot of Risks DashboardScreenshot of Endpoint Access EnforcementScreenshot of Incident Details