OpenText Exstream vs. OpenText Extended ECM Platform

It's really helpful in all sort of ccm requirements special it handles high volume ccm requirements very smoothly and error free. Improvements in quality of product with new versions is remarkable.

Incentivized

Information control. Information management. Not good at collaboration or collaborative work on documents. Administration is complex, and requires highly specialized teams to do it.

Incentivized

• Document creation
• layouts
• Document distribution

Incentivized

• Searching
• Create Metadata to help with searching
• Control versioning you can see multiple versions of a document and can revert back to it if necessary.
• Document management, it has built in house keeping features.
• One source of the truth.

Incentivized

• Vernacular document generation

Incentivized

• Flow management.
• Inefficiency in BD.
• Electronic signatures.

Incentivized

OpenText Enterprise Content Management is reliable and it has a friendly user interface. It can replace all legacy document repositories. With the integrations with SAP, it gives non-Sap users visibility into documents that are critical for making key decisions.

Incentivized

It is used for the basics of the tool, without taking advantage of the options it has.

Incentivized

The support is not very efficient, either by a partner or directly from Opentext. The support for Latin America is very limited by the language, and they do not have specialized support that supports the Spanish language.

Incentivized

Exstream is more stable compare to all ccm available in market, it's reasearch and r&d team make really good progress to improve product quality.

Incentivized

• increased customer and employee satisfaction

Incentivized

• Users are empowered to manage their own content
• Employees are more effecient, not spending a lot of time searching for documents.
• Reduced company liability

Incentivized