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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    LoadRunner Professional

    Score8.5 out of 10
    N/AA solution simplifies performance load testing for colocated teams. With project-based capabilities, so teams can quickly identify abnormal application behavior.N/A

    ServiceNow DevOps

    Score8.3 out of 10
    N/AServiceNow DevOps is designed to reduce friction between IT operations and development. This DevOps tool allows businesses to minimize risk while scaling DevOps initiatives.N/A
    Pricing
    LoadRunner ProfessionalServiceNow DevOps
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    LoadRunner ProfessionalServiceNow DevOps
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    LoadRunner ProfessionalServiceNow DevOps
    Considered Both Products
    OpenText
    No answer on this topic
    ServiceNow
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    80%
    Would buy again
    4 Answers
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    LoadRunner ProfessionalServiceNow DevOps
    Load Testing
    Comparison of Load Testing features of OpenText LoadRunner Professional and ServiceNow DevOps
    Feature
    OpenText LoadRunner Professional
    8.4
    6 Ratings
    1% below category average
    ServiceNow DevOps
    -
    Ratings
    End to end performance management9.06 Ratings00 Ratings
    Integrated performance data10.06 Ratings00 Ratings
    Deployment model flexibility9.06 Ratings00 Ratings
    Real time monitoring6.15 Ratings00 Ratings
    Automated anomaly detection8.05 Ratings00 Ratings
    Best Alternatives
    LoadRunner ProfessionalServiceNow DevOps
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    JMeter
    Score8.1 out of 10
    Azure DevOps
    Score8.1 out of 10
    Enterprises
    JMeter
    Score8.1 out of 10
    Azure DevOps Server
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    LoadRunner ProfessionalServiceNow DevOps
    Likelihood to Recommend
    9.0
    (7 ratings)
    9.0
    (5 ratings)
    Support Rating
    3.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    LoadRunner ProfessionalServiceNow DevOps
    Likelihood to Recommend
    OpenText
    Micro Focus LoadRunner and its suite of tools, specifically VuGen works wonderfully for us for all web, http/https and web service calls. We've been able to build tests for near any scenario we need with relative ease. As long as we have crafted up requirements for our scenarios / scripts to managed scope, we've had high success working with scripting and data driving. Our main tests are web service calls - typically chained together to form a full scenario with transactions measuring the journey or a similar (measure along the way) journey through a browser. For web services we will use VuGen and browser we've shifted to Tru Client I have had little-to-no experience scripting against a thick client where a ui-driven test would be required. I know its possible but quite costly due to the need to run the actual desktop client to drive tests. We've been fortunate enough to leverage http calls to represent client traffic.
    Incentivized
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    ServiceNow
    ServiceNow DevOps is suitable for IT companies that are medium to large, It is great when it comes to keeping a track of all the activities, it takes a very little amount of time for creating tickets, with a small amount of information. It is a good tool for incident management, and change management. It will be less suitable for small-scale companies.
    Incentivized
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    Pros
    OpenText
    • It can simulate multiple users at the same time and help understand the performance.
    • It can generate excellent reports and give insights into application performance.
    • It is a fast tool and does not take time to perform its functions.
    Incentivized
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    ServiceNow
    • Plan develop, build, test, deploy and operate any applications in a safer environment.
    • Evaluating and monitoring improvements
    • Connects with third party and existing applications
    Incentivized
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    Cons
    OpenText
    • HP LoadRunner with new patches and releases sometimes makes no longer support older version of various protocols like Citrix, which makes the task time-consuming when using older versions of LoadRunner for some of the cases. So it should support older version as well while upgrading.
    • Configuring HP LoadRunner over the firewall involves lots of configuration and may be troublesome. So, there should be a script (power shell script for Windows or shell script for Linux users) to make it easy to use and with less pain.
    • I would like to see the RunTime Viewer of Vugen in HPLoadRunner based on the browser I selected in the run-time configuration to make it feel more realistic as a real user.
    • Licensing cost is very high when we need to perform a test on application for a specific group of users.
    Incentivized
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    ServiceNow
    • No drop-down option is available to click when requesting specific software or hardware.
    Incentivized
    Read full review
    Support Rating
    OpenText
    Customer service is not that great. It's difficult to get hold of someone if an issue is supposed to be addressed on an urgent basis. No online chat service readily available.
    Incentivized
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    ServiceNow
    No answers on this topic
    Alternatives Considered
    OpenText
    HP performance center stacks up very well for front end applications. Need more improvements for API performance testing.
    Incentivized
    Read full review
    ServiceNow
    As mentioned previously, not sure if ServiceNow DevOps can handle tickets in an agile methodology, where everything is setup based on Sprints, stories and the whole agile terminology. We use OpsGenie to setup shifts for Production support teams, OpsGenie alerts people through a mobile app about production issues as well as to whom is Oncall support for multiple teams. Not sure this functionality is there in ServiceNow DevOps. For now those 3 applications are handling different functions in our company and would be difficult for me to compare them
    Incentivized
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    Return on Investment
    OpenText
    • The scripts created with traditional web/http protocol are not robust thus re-scripting is required after most every code drop. Troubleshooting and fixing the issue takes more time therefore in most cases we do re-scripting to keep it simple and save time.
    • In ideal world you would rather spend more time doing testing than scripting in that case mostly you could use an Ajax TruClient protocol. This type of script will only fail when an object in the application is removed or changed completely. This way of scripting will save you more time and helps you maintain the scripts with less re-work effort on a release basis. On the long run you will have a better ROI when you use Ajax TruClient protocol for scripting.
    Incentivized
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    ServiceNow
    • ROI
    • Increased the NPR score.
    • Central locale for information and troubleshooting.
    Incentivized
    Read full review
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