OpenText MBPM vs. SAP Supplier Relationship Manager

Metastorm is well-suited for scenarios in which internal stress testing an application is needed in a hurry before showcasing it to potential customers. It supports different views of the process from Swimlane perspective, so different methodologies can be handled. It is an Enterprise level tool and handles both small and large projects quite well, although smaller companies may be stressed out by the amount of time it takes to properly maintain the application.

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SAP Supplier Relationship Manager is well suited wherever SAP ERP (like ECC , S/4HANA) is in use. It might not work well when ERP is not from SAP (mostly ERP for small customers like NETSUITE, APPTIO, CORTEX etc.). for smaller customers procurement software like Coupa would better fit compared to SAP Supplier Relationship Manager. For large customers (like fortune 500 companies) SAP-SRM would fit very well.

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• Complex routing of tasks based on calculated criteria
• Linking between tasks and accessing relevant information
• Organising, scheduling and prioritising
• Different views for different people

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• Bid Invitation
• contract management
• Live Auction
• Invoicing
• Shopping Cart

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• The Metastorm process engine is based on an older version of .NET. Updating to a newer version would resolve several known issues with .NET email functionality.
• Metastorm builds web pages at run time. While the UI presented to the end user is fine, the Document Object Model is convoluted and subject to change with new releases. Providing a more simplified DOM or at very least a custom function to replace document.getElementById() would make client-side scripting a much more powerful tool.
• One function that I've seen Metastorm competitors do well, is email wizards. Having a WYSIWYG email editor would be really nice.

• Integration with ERP other than SAP
• Analytics
• Languages support
• Automation

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There are other products that seem to be a better fit for future initiatives.

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Although it is intuitive to use it does require training

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Great customer service for an API support related query

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

We found that OpenText MBPM held its own quite well against IBM BPM. We ended up choosing OpenText MBPM due to the analytics, complex routing, and the ease of SOA service integration. Furthermore, the ability to quickly develop simple User interfaces make this tool a daily component of our most-used toolbox components.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Coupa is better suited for smaller organizations and can integrate well with non-SAP ERPs. It has more languages supported and good mobile interface. Coupa has good Analytics and ca integrate well with ERPs like netsuite, octa, salesforce, cortex etc. It can also well integrate with other software like Docusign and support multiple languages with easier custom development.

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• The development of the ticketing system has enabled us to greatly improve customer relationships
• The scheduling and allocation of the tasks has reduced both the number of open tickets and the turnaround time to resolution
• Management information from the system has improved decision making

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• efficiency in procurement function resulting lower TCO
• Better relationship with suppliers
• compliance management

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info