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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    OpenText MBPM

    Score7.2 out of 10
    N/AOpenText acquired BPM solution Metastorm in 2011, and has rebranded the product as OpenText MBPM. It is an alternative BPM solution to OpenText's primary BPM offering called OpenText Cordys Business Process Management.N/A

    SS&C Blue Prism

    Score9.4 out of 10
    N/ASS&C Blue Prism provides a combination of technologies that offer intelligent automation to deliver transformational business value.N/A
    Pricing
    OpenText MBPMSS&C Blue Prism
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    OpenText MBPMSS&C Blue Prism
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    OpenText MBPMSS&C Blue Prism
    Considered Both Products
    OpenText
    No answer on this topic
    SSC Technologies
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    9 Answers
    Delivers good value for the price
    No answers on this topic
    89%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    No answers on this topic
    89%
    Happy with the feature set
    8 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    6 Answers
    Features
    OpenText MBPMSS&C Blue Prism
    Reporting & Analytics
    Comparison of Reporting & Analytics features of OpenText MBPM and SS&C Blue Prism
    Feature
    OpenText MBPM
    7.0
    3 Ratings
    10% below category average
    SS&C Blue Prism
    -
    Ratings
    Dashboards7.93 Ratings00 Ratings
    Standard reports9.02 Ratings00 Ratings
    Custom reports4.03 Ratings00 Ratings
    Process Engine
    Comparison of Process Engine features of OpenText MBPM and SS&C Blue Prism
    Feature
    OpenText MBPM
    7.3
    3 Ratings
    13% below category average
    SS&C Blue Prism
    -
    Ratings
    Process designer8.13 Ratings00 Ratings
    Process simulation7.13 Ratings00 Ratings
    Business rules engine9.02 Ratings00 Ratings
    SOA support6.02 Ratings00 Ratings
    Process player7.02 Ratings00 Ratings
    Support for modeling languages8.02 Ratings00 Ratings
    Form builder6.93 Ratings00 Ratings
    Model execution6.13 Ratings00 Ratings
    Collaboration
    Comparison of Collaboration features of OpenText MBPM and SS&C Blue Prism
    Feature
    OpenText MBPM
    7.6
    3 Ratings
    9% below category average
    SS&C Blue Prism
    -
    Ratings
    Social collaboration tools7.63 Ratings00 Ratings
    Content Management Capabilties
    Comparison of Content Management Capabilties features of OpenText MBPM and SS&C Blue Prism
    Feature
    OpenText MBPM
    6.0
    2 Ratings
    30% below category average
    SS&C Blue Prism
    -
    Ratings
    Content management6.02 Ratings00 Ratings
    Best Alternatives
    OpenText MBPMSS&C Blue Prism
    Small Businesses
    Process Street
    Score8.2 out of 10
    No answers on this topic
    Medium-sized Companies
    TIBCO® BPM Enterprise
    Score8 out of 10
    No answers on this topic
    Enterprises
    IBM Business Automation Workflow
    Score10 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    OpenText MBPMSS&C Blue Prism
    Likelihood to Recommend
    7.1
    (5 ratings)
    9.0
    (19 ratings)
    Likelihood to Renew
    8.0
    (4 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (1 ratings)
    9.0
    (3 ratings)
    Support Rating
    10.0
    (1 ratings)
    7.5
    (2 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    OpenText MBPMSS&C Blue Prism
    Likelihood to Recommend
    OpenText
    Metastorm is well-suited for scenarios in which internal stress testing an application is needed in a hurry before showcasing it to potential customers. It supports different views of the process from Swimlane perspective, so different methodologies can be handled. It is an Enterprise level tool and handles both small and large projects quite well, although smaller companies may be stressed out by the amount of time it takes to properly maintain the application.
    Incentivized
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    SSC Technologies
    Blue Prism Cloud is an ideal cloud automation solution for organizations with a significant number of remote workers or geographically disparate teams since its accessible from any web browser. It is also beneficial for organizations that need to quickly outsource part of their process automation without having to purchase additional software licenses and equipment.

    However, Blue Prism Cloud is less suited for companies that have large volume data processing needs as its base cost may quickly become prohibitive in those situations. Additionally, this solution may not be suitable for organizations that need more complex solution-specific configurations since its integration options are limited.
    Incentivized
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    Pros
    OpenText
    • Complex routing of tasks based on calculated criteria
    • Linking between tasks and accessing relevant information
    • Organising, scheduling and prioritising
    • Different views for different people
    Incentivized
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    SSC Technologies
    • Storing information from email in a standard data set
    • Auto reply to emails tailored to the email so that it doesn't feel like a robotic or generalized response
    • Workflow creation is simple and easy, the flow structure is easy to read and can be directly used in presentation to customers and management
    Incentivized
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    Cons
    OpenText
    • The Metastorm process engine is based on an older version of .NET. Updating to a newer version would resolve several known issues with .NET email functionality.
    • Metastorm builds web pages at run time. While the UI presented to the end user is fine, the Document Object Model is convoluted and subject to change with new releases. Providing a more simplified DOM or at very least a custom function to replace document.getElementById() would make client-side scripting a much more powerful tool.
    • One function that I've seen Metastorm competitors do well, is email wizards. Having a WYSIWYG email editor would be really nice.
    Read full review
    SSC Technologies
    • Surface Automation - The tool is not working well with certain applications hosted on Citrix
    • Provide more integrations with excel as majority of the business process use excel
    • Community Support- unlike other development tools we do not have a lot of help topics available on Google.
    Incentivized
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    Likelihood to Renew
    OpenText
    There are other products that seem to be a better fit for future initiatives.
    Incentivized
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    SSC Technologies
    No answers on this topic
    Usability
    OpenText
    Although it is intuitive to use it does require training
    Incentivized
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    SSC Technologies
    Usability wise the Blue Prism tool can be utilized to its 100% which include the control room, schedulers, work queues, Release managers, studio for process and object development, we use all the features in blue prism and is well suitable for the development and deployment, All the system are wisely controlled and connected the same SQL database and all the data can be accessed with ease and all the things can achieve in the systematic order.
    Incentivized
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    Support Rating
    OpenText
    Great customer service for an API support related query
    Incentivized
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    SSC Technologies
    Support is good and now with time online support in other forums is becoming available as well. Blue Prism support in itself is also good. Documents and blogs can help to find the solution. Since it's relatively new, sometimes if I'm stuck it can take time to find the solution or connect to their team.
    Incentivized
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    Alternatives Considered
    OpenText
    We found that OpenText MBPM held its own quite well against IBM BPM. We ended up choosing OpenText MBPM due to the analytics, complex routing, and the ease of SOA service integration. Furthermore, the ability to quickly develop simple User interfaces make this tool a daily component of our most-used toolbox components.
    Incentivized
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    SSC Technologies
    Better User Interface.Better customer service.Easier to learn and use. But has greater risk compliances. Less preloaded automation. Less editing features and a big no while working on big projects. Fluidmesh is better in pricing and better management of multiple projects but I believe Blue Prism is perfect for beginners and small-scale companies.
    Incentivized
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    Return on Investment
    OpenText
    • The development of the ticketing system has enabled us to greatly improve customer relationships
    • The scheduling and allocation of the tasks has reduced both the number of open tickets and the turnaround time to resolution
    • Management information from the system has improved decision making
    Incentivized
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    SSC Technologies
    • For a level of medium projects, Blue Prism performs well, and the speed of execution is good. In our organization, we are applying for medium projects, where we can increase the workforce of our employees.
    • Blue Prism's Client Server Architecture is good, because we need such a feature to implement automation.
    • When it comes to pricing, I personally feel that it is costlier.
    Incentivized
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    ScreenShots

    SS&C Blue Prism Screenshots

    Screenshot of WorkHQ - Agentic Automation DashboardScreenshot of WorkHQ - Agentic WorkflowsScreenshot of WorkHQ - Agentic Workflows - Dark ModeScreenshot of WorkHQ - AI Agent Studio - Dark ModeScreenshot of WorkHQ - Agentic Automation Dashboard - Dark Mode