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OpenText Network Node Manager i (NNMi) vs. Variphy

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    OpenText Network Node Manager i (NNMi)

    Score8 out of 10
    N/AOpenText Network Node Manager i is a network management platform acquired by Micro Focus from Hewlett-Packard Enterprise, and now supported by OpenText.N/A

    Variphy

    Score9 out of 10
    N/AVariphy is an analytics and management platform for Cisco Collaboration, Webex, or Zoom Phone. Variphy provides functions in a single pane of glass through products and features with the feedback and requests of Unified Communications professionals. What’s possible with Variphy: - Dashboards, UCCX Wallboards, & Widgets - CUCM CDR Reporting & Call Analytics - UCCX Reporting & Analytics - Cisco CUBE CDR Reporting - Variphy Call Analytics for Zoom Phone - Variphy…N/A
    Pricing
    OpenText Network Node Manager i (NNMi)Variphy
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    OpenText Network Node Manager i (NNMi)Variphy
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    OpenText Network Node Manager i (NNMi)Variphy
    Small Businesses
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    Medium-sized Companies
    Cisco Meraki Dashboard
    Score9 out of 10
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    Enterprises
    Cisco Prime LAN Management (discontinued)
    Score7.7 out of 10
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    OpenText Network Node Manager i (NNMi)Variphy
    Likelihood to Recommend
    8.0
    (5 ratings)
    8.6
    (2 ratings)
    Usability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    1.0
    (1 ratings)
    9.1
    (1 ratings)
    User Testimonials
    OpenText Network Node Manager i (NNMi)Variphy
    Likelihood to Recommend
    OpenText
    Well-suited for large-scale deployment without needing more servers. Linux installation is quite stable, and Polling of a large number of devices is well managed. Less suited to Network Observability scenarios or cloud network monitoring.
    Incentivized
    Read full review
    Variphy
    Variphy is well suited for customers that do not have an in-house reporting tool and needs to start collecting trunk usage data; it is suitable for customers planning a system clean up to manage unused DIDs, trunk lines...etc
    Read full review
    Pros
    OpenText
    • Fault and Performance Monitoring
    • Performance Reporting
    • Alerting and Flexible threhsolds
    • Product stability
    Incentivized
    Read full review
    Variphy
    • Our most used function is the Cradle to Grave function in Reporting. We get the full and exact path that any call takes.
    • Monthly scheduled reporting is automatically sent to the correct Directors and Managers.
    • Dashboards give a quick look at the status of your calls.
    • The ability to use "Friendly Names" for fields for ease of user use.
    Read full review
    Cons
    OpenText
    • More out of the box monitoring parameters features
    • Improved GUI
    • Independent reporting functionality within NNMi
    Incentivized
    Read full review
    Variphy
    • The ability to connect to systems that have a hybrid cloud solution so receive statistics from both sides
    Read full review
    Usability
    OpenText
    NNMi's user interface is described as well-designed and intuitive, making it easy for users to navigate and perform tasks quickly, thereby enhancing the overall user experience. The system offers a powerful network discovery mechanism that maps out your network's physical and virtual topology, enabling you to visualize connections between devices and identify potential issues. Fault monitoring is at its best. NNMi provides a unified environment for viewing faults, availability, and performance data, consolidating essential information into a single platform.
    Incentivized
    Read full review
    Variphy
    No answers on this topic
    Support Rating
    OpenText
    Support is long and arduous and often are unable to help resolve the issue. We often have to do escalations or duty manager to get things moved. Even with a technical account manager, we do not see much improvement from a support point of view. This is an area where Micro Focus has a lot of improvement to do.
    Incentivized
    Read full review
    Variphy
    Because we did experience some non-vendor-related issues during and after implementation, Dre and the team were terrific at working with us to solve the problems and get us up and running.
    Read full review
    Alternatives Considered
    OpenText
    Even though there are many products in the market such as from Solarwinds, CA Spectrum (no DX Spectrum), PRTG that offers similar or even with more flexibility the fault and performance monitoring still Micro Focus is a very nice tool when it comes to Scalability and Stability with all necessary monitoring coverage. There is no external database required and hence less issues with integration.
    Incentivized
    Read full review
    Variphy
    Service and value (price) is the reason we selected Variphy. The price is really workable for all the capabilities the product has. But no one can match Variphy's service. Some of the people that help me have been there from the company's start. They have a quick response and have solved every problem I have had. Their sales are always there to help when needed.
    Read full review
    Return on Investment
    OpenText
    • HP NNM is very good at producing root cause analysis. MTTR is reduced with NNM.
    Incentivized
    Read full review
    Variphy
    • I am not an accountant, but I know that Variphy has paid for itself in customer satisfaction. We have far fewer patient complaints than we did 6 years ago.
    Read full review
    ScreenShots

    Variphy Screenshots

    Screenshot of Cisco CDR & UCCX Reporting & AnalyticsScreenshot of Cisco UCCX Wallboards
Variphy's Cisco Unified Contact Center Express (UCCX) statistics are delivered in real-time to every screen needed within a single dashboard. Wallboard Widgets can be configured on the fly for Agent State and multiple CSQ statistics on one screen.Screenshot of Cisco CUBE CDR Reporting
Much like CUCM CDR Reporting and UCCX Call Analytics, Variphy’s CUBE CDR reporting and Dashboard Widgets are used to search, analyze, and report upon CUBE call activity.

Offers Search by Calling Numbers (CLID), Dialed Number Identification Services (DNIS), Peer Addresses, as as well as details and statistics that can be included in customizable and dynamic reports and widgets.Screenshot of Cisco CUBE Call Scenario ChartProduct screenshot