OpenText Process Automation vs. Pipefy

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
OpenText Process Automation
Score 6.0 out of 10
N/A
OpenText Process Automation is an enterprise-scale Business Process Management (BPM) and Digital Process Automation (DPA) platform designed to orchestrate complex, data-heavy workflows. The solution specializes in Content-Centric Automation, natively integrating with enterprise content management systems to automate processes that require deep document understanding and regulatory compliance.N/A
Pipefy
Score 7.5 out of 10
N/A
Pipefy headquartered in San Francisco offers their process management and workflow software providing processes for customer success, service desk, sales operations, and other processes.
$22
per user, per month*
Pricing
OpenText Process AutomationPipefy
Editions & Modules
No answers on this topic
Business
$22
per user, per month*
Enterprise
$36
per user, per month*
Unlimited
Custom
Starter
Free
Offerings
Pricing Offerings
OpenText Process AutomationPipefy
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details*Discounts available for annual billing.
More Pricing Information
Community Pulse
OpenText Process AutomationPipefy
Considered Both Products
OpenText Process Automation
Chose OpenText Process Automation
AppWorks platform is very user friendly which will help us to develop the components quickly and deploy it easily. Flows can be developed quickly compared to others platform where business users can view the flow easily.
Pipefy
Chose Pipefy
We started using software we already had (such as Slack and Sheets) but this software is not actually ideal to manage processes, which led to errors, miscommunication, and execution problems. Trello is good for managing demand but offers no process customization or approval and …
Chose Pipefy
Pipefy is very process-oriented and not task or project-oriented. Other tools might offer different views such as the Gantt chart that makes a lot of sense if the project you are working on requires it. But Pipefy is better when the complexity of the process demands automation …
Chose Pipefy
Trello is a much simpler tool in general ways, it does not provide nearly 1/100 of the customization from papery. Also, Trello seems to be stuck in the past, the design never got refreshed, and on Pipefy, they are constantly keeping up the design fresh and beautiful.
Chose Pipefy
Pipefy was suggested by our new developer and we switched from Freshdesk. It was a lot better looking and easy to navigate. We used Google Forms at first but that isn't really what you should be using to keep track of bugs. Freshdesk focused more on the outside of the …
Chose Pipefy
I used Pipedrive at another company to organize quotes. I really liked the software but it wasn't what I was looking for for our company.
Features
OpenText Process AutomationPipefy
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
OpenText Process Automation
8.0
Ratings
4% above category average
Pipefy
-
Ratings
Dashboards8.00 Ratings00 Ratings
Custom reports8.00 Ratings00 Ratings
Process Engine
Comparison of Process Engine features of Product A and Product B
OpenText Process Automation
8.8
Ratings
5% above category average
Pipefy
-
Ratings
Process designer9.00 Ratings00 Ratings
Process simulation9.00 Ratings00 Ratings
Business rules engine9.00 Ratings00 Ratings
SOA support9.00 Ratings00 Ratings
Process player9.00 Ratings00 Ratings
Support for modeling languages9.00 Ratings00 Ratings
Form builder8.00 Ratings00 Ratings
Model execution8.00 Ratings00 Ratings
Collaboration
Comparison of Collaboration features of Product A and Product B
OpenText Process Automation
8.0
Ratings
4% below category average
Pipefy
-
Ratings
Social collaboration tools8.00 Ratings00 Ratings
Content Management Capabilties
Comparison of Content Management Capabilties features of Product A and Product B
OpenText Process Automation
8.0
Ratings
1% below category average
Pipefy
-
Ratings
Content management8.00 Ratings00 Ratings
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User Ratings
OpenText Process AutomationPipefy
Likelihood to Recommend
9.0
(0 ratings)
8.2
(0 ratings)
Support Rating
-
(0 ratings)
9.5
(0 ratings)
User Testimonials
OpenText Process AutomationPipefy
Likelihood to Recommend
Especially for telecom sector, AppWorks handling huge data and transform it easily and very quickly to send it to target systems with in seconds. At a time communicate more than one systems.
Read full review
Pipefy is very well suited if you have a team doing any sort of process... for real! It simplified everything from our sales and marketing objectives/processes, to our onboarding and accounting side of things. Since you can share different pipes with others, it's easy to see where others are at in the process and move the card along while keeping others informed. It makes sure you don't miss any information or steps along the way, which is great if your process is detail-oriented. It is a little less appropriate for marketing efforts, but we still try to use it to keep track of things in a central space. Definitely best suited for sales, technical things, and accounting.
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Pros
  • Entity model
  • BPM
  • User interface GUI
  • Integrations
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  • Flexibility on process management.
  • Internal automations and connections to different data bases and boards.
  • Easily connection with external programs through API's.
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Cons
  • Few Controls which needs improve from user interface
  • Custom controls
  • Data transformation
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  • I would like to be able to add a due date without a time attached.
  • I would like to see completed tasks be deleted after a set amount of time.
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Support Rating
No answers on this topic
Pipefy support is pretty good. There were a few instances where the agent didn't really understand what I was trying to get help with, but that was only once. Every other time it has been pretty fast and efficient. They are also very kind and understanding. I don't think they need much help in that dept
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Alternatives Considered
AppWorks platform is very user friendly which will help us to develop the components quickly and deploy it easily. Flows can be developed quickly compared to others platform where business users can view the flow easily.
Read full review
We started using software we already had (such as Slack and Sheets) but this software is not actually ideal to manage processes, which led to errors, miscommunication, and execution problems. Trello is good for managing demand but offers no process customization or approval and Jira is too focused on development for our needs, and also hard to customize.
Read full review
Return on Investment
  • Integration management
  • Rapid development
  • SOA
Read full review
  • We were able to register and manage over 5 thousand transactions in the first 2 years of our startup.
  • It compiled more than 5,000 contacts for present and future campaigns.
  • It's the back office for our startup.
Read full review
ScreenShots