OpenText SendSecure vs. WeTransfer

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
OpenText SendSecure
Score 10.0 out of 10
Enterprise companies (1,001+ employees)
XM SendSecure, now from OpenText (acquired March 2020) is a collaborative file exchange platform. It is designed to facilitate the exchange of sensitive files and has a number of critical security features. First, all files exchanged are systematically encrypted in both the upload and download processes. Receiving files doesn’t require a user account, but recipients are authenticated via one-time code received via a voice call, an SMS, or an email. Further, all exchanged files are…N/A
WeTransfer
Score 8.3 out of 10
N/A
WeTransfer offers a large file transfer service which includes up to 20 GB transfer with its Pro service, as well as 100 GB of cloud storage.
$12
per month
Pricing
OpenText SendSecureWeTransfer
Editions & Modules
No answers on this topic
Pro
$12.00
per month
Offerings
Pricing Offerings
OpenText SendSecureWeTransfer
Free Trial
YesNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
OpenText SendSecureWeTransfer
Considered Both Products
OpenText SendSecure
WeTransfer
Chose WeTransfer
Google Drive is a more traditional cloud storage and sharing tool, but it can become ridiculously expensive and cumbersome to operate without support or training.
Chose WeTransfer
I prefer WeTransfer as it automatically deletes the shared files after X number of days. It forces the recipient to save the file rather than rely on you to keep it stored in the cloud (e.g. Google Drive) for his for years to come. It essentially transfers the responsibility …
Chose WeTransfer
I did not choose to use Image Relay, the client did. I really like Image Relay and the fact that you can organize files in different folders, but not the fact that you have to create an account, have access to all the files and folders, and remind passwords. With WeTransfer …
Chose WeTransfer
WeTransfer doesn't require storage. You just send the files and you're done!
Chose WeTransfer
Dropbox is too complex and unreliable to use. I have had many headaches with files not downloading properly, going missing or not opening. I have to spend a lot of time to figure out what I need to do. And just as you think you have everything under control, you set up a nice …
Chose WeTransfer
While Dropbox is more robust with storage and ways to share, it's often cumbersome to send files, especially with clients that don't use Dropbox. WeTransfer sends my clients a link that results in an immediate download - no fuss, no having to log in. The process is much easier, …
Chose WeTransfer
Both solutions work fairly seamlessly. But we prefer Dropbox because we can more easily track our files across devices and across the organization. They are equal when it comes to sending files, but receiving files is where some friction points/frustration points arise.
Chose WeTransfer
WeTransfer is much faster and cuts out a lot of the extra steps of the other services we've used. It can automatically email the recipient when the file upload is done, cutting out a step.
Chose WeTransfer
We actually use both other platforms because we may be required to by our clients or vendors. I find We Transfer easier to use especially remotely - quicker to upload and send.
Chose WeTransfer
Dropbox is a terrible and slow service, so WeTransfer is the far better option between the two. Google Drive isn't as professional as WeTransfer (in my opinion) so using WeTransfer might be the better option.
Chose WeTransfer
The listed alternative are also very good but we have specifically used WeTransfer for it's simple and straight to the point file hosting. All of the above services require registration and WeTransfer doesn't. We can just send our files quickly and call it a day. The files …
Chose WeTransfer
While Dropbox does offer features that WeTransfer does not in terms of collaboration & organization, WeTransfer is the better option for simple file transfers. In my experience, WeTransfer is much faster for uploads & downloads. The premium version of WeTransfer also offers a …
Best Alternatives
OpenText SendSecureWeTransfer
Small Businesses
DataMotion
DataMotion
Score 9.5 out of 10
SugarSync
SugarSync
Score 3.8 out of 10
Medium-sized Companies
DataMotion
DataMotion
Score 9.5 out of 10
M‑Files
M‑Files
Score 8.9 out of 10
Enterprises
Fortra's GoAnywhere MFT
Fortra's GoAnywhere MFT
Score 7.6 out of 10
M‑Files
M‑Files
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
OpenText SendSecureWeTransfer
Likelihood to Recommend
10.0
(0 ratings)
9.7
(0 ratings)
Usability
-
(0 ratings)
9.3
(0 ratings)
Performance
-
(0 ratings)
9.0
(0 ratings)
Support Rating
-
(0 ratings)
9.6
(0 ratings)
User Testimonials
OpenText SendSecureWeTransfer
Likelihood to Recommend
It is super easy to use any time we have a need to send something encrypted. It is great, because if we have a client that needs to send us something, we can send that person a link and they are able to use that to send us a protected file.
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I would definitely recommend WeTransfer - especially the paid version. I feel like all of the shortcomings with the free service (file size limit & content deletion after 7 days) are all fixed when you upgrade your account, and the service is not very expensive. It only costs $12/monthly or $120/annually. WeTransfer makes it so easy to send files, and the additional features such as creating a link to your content & password protection are great. Very straightforward & easy to use.
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Pros
  • It is very user-friendly even for users that are not particularly tech-savvy.
  • The integration into Outlook makes it so convenient to use.
  • Gaining access to the portal is easy as well, so if you are away from your workstation, you can still send things securely.
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  • WeTransfer makes it pretty easy to upload files. You cannot create file/folder structures inside of it, but you can .zip files to send.
  • WeTransfer creates and provides share links, which can be dropped into emails for multiple users at once.
  • Paid version allows you to customize more parts of the software.
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Cons
  • Only compatible with Outlook 2010 or newer.
  • Only compatible with Windows OS.
  • No other complaints so far.
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  • With the free version, you are limited to 2GB of file transferring. Likely if you are sending lots of files, you'll be upgrading to Plus instead.
  • Download links expire after a certain amount of time. It's important to download each link immediately and not forget where you left the downloaded files.
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Usability
No answers on this topic
WeTransfer is one of the most usable software. Incredibly smart and simple interface that I’m not sure has a comparable example that is as easy to use. The immediate ability to do what WeTransfer provides a solution for is a genius-level move from the creators. Well done, WeTransfer, well done.
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Performance
No answers on this topic
WeTransfer is extremely reliable 99% of the time. There has been twice in 4 years that their service was unavailable due to server outage for several hours.
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Support Rating
No answers on this topic
I've only reached out to WeTransfer support once, but they were prompt, courteous, and answered my question. I assume that future interactions would be the same, I'm looking forward to being a long term customer.
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Alternatives Considered
None. We were not able to email securely.
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I did not choose to use Image Relay, the client did. I really like Image Relay and the fact that you can organize files in different folders, but not the fact that you have to create an account, have access to all the files and folders, and remind passwords. With WeTransfer skipping all these requirements, it is way easier and faster.
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Return on Investment
  • It allowed us to become HIPAA compliant with email.
  • It integrates seamlessly into our current email interface.
  • Support we have received has been excellent. Always timely.
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  • I can work faster since it's easy to use and reliable. Some other file transfer platforms have failed me and are too complex to manage.
  • I keep my clients happy - never have they had any issues with a transfer.
  • It is not an exclusive use platform, so I can use it with everyone - even new clients.
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ScreenShots

OpenText SendSecure Screenshots

Screenshot of Ephemeral SafeBoxScreenshot of Seamless integration with Outlook (Office 365)