TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    OpenText SendSecure

    Score10 out of 10
    Enterprise companies (1,001+ employees)
    XM SendSecure, now from OpenText (acquired March 2020) is a collaborative file exchange platform. It is designed to facilitate the exchange of sensitive files and has a number of critical security features. First, all files exchanged are systematically encrypted in both the upload and download processes. Receiving files doesn’t require a user account, but recipients are authenticated via one-time code received via a voice call, an SMS, or an email. Further, all exchanged files are…N/A

    WeTransfer

    Score8.5 out of 10
    N/AWeTransfer offers a large file transfer service which includes up to 20 GB transfer with its Pro service, as well as 100 GB of cloud storage.

    $12

    per month

    Pricing
    OpenText SendSecureWeTransfer
    Editions & Modules
    No answers on this topic
    Pro
    $12.00
    per month
    Offerings
    Pricing Offerings
    OpenText SendSecureWeTransfer
    Free Trial
    YesNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    OpenText SendSecureWeTransfer
    Considered Both Products
    OpenText
    No answer on this topic
    WeTransfer
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    7 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    5 Answers
    Best Alternatives
    OpenText SendSecureWeTransfer
    Small Businesses
    FileZilla
    Score9.2 out of 10
    Dropbox DocSend
    Score8.3 out of 10
    Medium-sized Companies
    FileZilla
    Score9.2 out of 10
    Dropbox DocSend
    Score8.3 out of 10
    Enterprises
    Fortra's GoAnywhere MFT
    Score7.6 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    OpenText SendSecureWeTransfer
    Likelihood to Recommend
    10.0
    (1 ratings)
    9.7
    (13 ratings)
    Usability
    -
    (0 ratings)
    9.3
    (7 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    9.6
    (4 ratings)
    User Testimonials
    OpenText SendSecureWeTransfer
    Likelihood to Recommend
    OpenText
    It is super easy to use any time we have a need to send something encrypted. It is great, because if we have a client that needs to send us something, we can send that person a link and they are able to use that to send us a protected file.
    Incentivized
    Read full review
    WeTransfer
    It is the most appropriate tool to quickly share documents with someone you don't want to give access to your company's own online library, yet you have to share files. It's great that there's no need to create a user, nor for uploading or downloading files. Just have in mind that the documents on the link have an expiration day!
    Incentivized
    Read full review
    Pros
    OpenText
    • It is very user-friendly even for users that are not particularly tech-savvy.
    • The integration into Outlook makes it so convenient to use.
    • Gaining access to the portal is easy as well, so if you are away from your workstation, you can still send things securely.
    Incentivized
    Read full review
    WeTransfer
    • You don't have to sign up for an account, you can just use it when visiting the website.
    • It is really simple and straightforward to use.
    • It has never failed me.
    • It tells you when your files have been successfully sent and when the other person downloaded it.
    Incentivized
    Read full review
    Cons
    OpenText
    • Only compatible with Outlook 2010 or newer.
    • Only compatible with Windows OS.
    • No other complaints so far.
    Incentivized
    Read full review
    WeTransfer
    • With the free version, you are limited to 2GB of file transferring. Likely if you are sending lots of files, you'll be upgrading to Plus instead.
    • Download links expire after a certain amount of time. It's important to download each link immediately and not forget where you left the downloaded files.
    Incentivized
    Read full review
    Usability
    OpenText
    No answers on this topic
    WeTransfer
    WeTransfer is one of the most usable software. Incredibly smart and simple interface that I’m not sure has a comparable example that is as easy to use. The immediate ability to do what WeTransfer provides a solution for is a genius-level move from the creators. Well done, WeTransfer, well done.
    Incentivized
    Read full review
    Performance
    OpenText
    No answers on this topic
    WeTransfer
    WeTransfer is extremely reliable 99% of the time. There has been twice in 4 years that their service was unavailable due to server outage for several hours.
    Incentivized
    Read full review
    Support Rating
    OpenText
    No answers on this topic
    WeTransfer
    I've only reached out to WeTransfer support once, but they were prompt, courteous, and answered my question. I assume that future interactions would be the same, I'm looking forward to being a long term customer.
    Incentivized
    Read full review
    Alternatives Considered
    OpenText
    None. We were not able to email securely.
    Incentivized
    Read full review
    WeTransfer
    While Dropbox does offer features that WeTransfer does not in terms of collaboration & organization, WeTransfer is the better option for simple file transfers. In my experience, WeTransfer is much faster for uploads & downloads. The premium version of WeTransfer also offers a lot of customization options that Dropbox does not.
    Incentivized
    Read full review
    Return on Investment
    OpenText
    • It allowed us to become HIPAA compliant with email.
    • It integrates seamlessly into our current email interface.
    • Support we have received has been excellent. Always timely.
    Incentivized
    Read full review
    WeTransfer
    • When we've had our BETA testing programs for our products, we always used WeTransfer to send our BETA version of our products. Doing this using WeTransfer was free and we also didn't have to worry about unauthorized people later down the road downloading these versions as WeTransfer deletes the files after a small number of days.
    Incentivized
    Read full review
    ScreenShots

    OpenText SendSecure Screenshots

    Screenshot of Ephemeral SafeBoxScreenshot of Seamless integration with Outlook (Office 365)