TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    WeTransfer

    Score8.5 out of 10
    N/AWeTransfer offers a large file transfer service which includes up to 20 GB transfer with its Pro service, as well as 100 GB of cloud storage.

    $12

    per month

    Pricing
    WeTransfer
    Editions & Modules
    Pro
    $12.00
    per month
    Offerings
    Pricing Offerings
    WeTransfer
    Free Trial
    No
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    WeTransfer
    Considered Both Products
    WeTransfer
    Chose WeTransfer
    Google Drive is a more traditional cloud storage and sharing tool, but it can become ridiculously expensive and cumbersome to operate without support or training.
    Incentivized
    Chose WeTransfer
    I prefer WeTransfer as it automatically deletes the shared files after X number of days. It forces the recipient to save the file rather than rely on you to keep it stored in the cloud (e.g. Google Drive) for his for years to come. It essentially transfers the responsibility …
    Incentivized
    Chose WeTransfer
    I did not choose to use Image Relay, the client did. I really like Image Relay and the fact that you can organize files in different folders, but not the fact that you have to create an account, have access to all the files and folders, and remind passwords. With WeTransfer …
    Incentivized
    Chose WeTransfer
    WeTransfer doesn't require storage. You just send the files and you're done!
    Incentivized
    Chose WeTransfer
    Dropbox is too complex and unreliable to use. I have had many headaches with files not downloading properly, going missing or not opening. I have to spend a lot of time to figure out what I need to do. And just as you think you have everything under control, you set up a nice …
    Incentivized
    Chose WeTransfer
    While Dropbox is more robust with storage and ways to share, it's often cumbersome to send files, especially with clients that don't use Dropbox. WeTransfer sends my clients a link that results in an immediate download - no fuss, no having to log in. The process is much easier, …
    Incentivized
    Chose WeTransfer
    Both solutions work fairly seamlessly. But we prefer Dropbox because we can more easily track our files across devices and across the organization. They are equal when it comes to sending files, but receiving files is where some friction points/frustration points arise.
    Incentivized
    Chose WeTransfer
    WeTransfer is much faster and cuts out a lot of the extra steps of the other services we've used. It can automatically email the recipient when the file upload is done, cutting out a step.
    Incentivized
    Chose WeTransfer
    We actually use both other platforms because we may be required to by our clients or vendors. I find We Transfer easier to use especially remotely - quicker to upload and send.
    Incentivized
    Chose WeTransfer
    Dropbox is a terrible and slow service, so WeTransfer is the far better option between the two. Google Drive isn't as professional as WeTransfer (in my opinion) so using WeTransfer might be the better option.
    Incentivized
    Chose WeTransfer
    The listed alternative are also very good but we have specifically used WeTransfer for it's simple and straight to the point file hosting. All of the above services require registration and WeTransfer doesn't. We can just send our files quickly and call it a day. The files …
    Incentivized
    Chose WeTransfer
    While Dropbox does offer features that WeTransfer does not in terms of collaboration & organization, WeTransfer is the better option for simple file transfers. In my experience, WeTransfer is much faster for uploads & downloads. The premium version of WeTransfer also offers a …
    Incentivized
    Key User Insights
    Would buy again
    100%
    Would buy again
    7 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    Best Alternatives
    WeTransfer
    Small Businesses
    Dropbox DocSend
    Score8.3 out of 10
    Medium-sized Companies
    Dropbox DocSend
    Score8.3 out of 10
    Enterprises
    No answers on this topic
    All AlternativesView all alternatives
    User Ratings
    WeTransfer
    Likelihood to Recommend
    9.7
    (13 ratings)
    Usability
    9.3
    (7 ratings)
    Performance
    9.0
    (2 ratings)
    Support Rating
    9.6
    (4 ratings)
    User Testimonials
    WeTransfer
    Likelihood to Recommend
    WeTransfer
    It is the most appropriate tool to quickly share documents with someone you don't want to give access to your company's own online library, yet you have to share files. It's great that there's no need to create a user, nor for uploading or downloading files. Just have in mind that the documents on the link have an expiration day!
    Incentivized
    Read full review
    Pros
    WeTransfer
    • You don't have to sign up for an account, you can just use it when visiting the website.
    • It is really simple and straightforward to use.
    • It has never failed me.
    • It tells you when your files have been successfully sent and when the other person downloaded it.
    Incentivized
    Read full review
    Cons
    WeTransfer
    • With the free version, you are limited to 2GB of file transferring. Likely if you are sending lots of files, you'll be upgrading to Plus instead.
    • Download links expire after a certain amount of time. It's important to download each link immediately and not forget where you left the downloaded files.
    Incentivized
    Read full review
    Usability
    WeTransfer
    WeTransfer is one of the most usable software. Incredibly smart and simple interface that I’m not sure has a comparable example that is as easy to use. The immediate ability to do what WeTransfer provides a solution for is a genius-level move from the creators. Well done, WeTransfer, well done.
    Incentivized
    Read full review
    Performance
    WeTransfer
    WeTransfer is extremely reliable 99% of the time. There has been twice in 4 years that their service was unavailable due to server outage for several hours.
    Incentivized
    Read full review
    Support Rating
    WeTransfer
    I've only reached out to WeTransfer support once, but they were prompt, courteous, and answered my question. I assume that future interactions would be the same, I'm looking forward to being a long term customer.
    Incentivized
    Read full review
    Alternatives Considered
    WeTransfer
    While Dropbox does offer features that WeTransfer does not in terms of collaboration & organization, WeTransfer is the better option for simple file transfers. In my experience, WeTransfer is much faster for uploads & downloads. The premium version of WeTransfer also offers a lot of customization options that Dropbox does not.
    Incentivized
    Read full review
    Return on Investment
    WeTransfer
    • When we've had our BETA testing programs for our products, we always used WeTransfer to send our BETA version of our products. Doing this using WeTransfer was free and we also didn't have to worry about unauthorized people later down the road downloading these versions as WeTransfer deletes the files after a small number of days.
    Incentivized
    Read full review
    ScreenShots