OpenText UFT Digital Lab vs. QAComplete

UFT mobile works really well if/when you need physical devices under your management. Managing physical devices in any setup is an interesting undertaking due to the various considerations per device. There are really nice best practices, for example using managed USB switches like the one from Cambrionix, that can help make for a really good experience. For us, we only have 1 application at this time that has frequent updates/releases. We are able to test out these with confidence using our suite of real/on-campus devices managed and made available by the UFT Mobile product.

Incentivized

I think QAComplete is a great way to organize the literal hundreds of development bugs that are discovered throughout an agile-based project. Teams aren't always able to hotfix items on the fly and this tool provides a great repository and facility for storing and prioritizing those technical debt items that may get overlooked from sprint to sprint. It also let's everyone on the team get a clear understanding for project progress.

Incentivized

• Remote access to real devices within your organization network as compared to public devices library offering, where their is a risk of exposing pre-production builds outside the organization.
• "Factory built like" integration with HP ALM, HP Sprinter, HP UFT and HP Network Virtualization.
• Ability to mimic real world conditions in a controlled environment in the devices of your choice.
• Removed the guess work out of using emulators
• Able to extend automation to mobile testing using HP UFT.

Incentivized

• Allows us to create individual tests then group them into comprehensive test plans.
• Allows me to specify custom fields that match our product features to categorize both tests and defects.
• Allows me to create a series of requirements then match tests against them for validation.

Incentivized

• Most of our problems are with the lengthy onboarding process with iOS devices.
• Occasionally Android devices will disconnect themselves.

Incentivized

• The user interface can be somewhat perplexing and difficult to navigate at times.
• Naming conventions aren't always succinct and additional training is needed by those who have more experience using the program.
• A modern refresh of the UI would help keep the product from looking dated.

Incentivized

The tool continues to meet our expectations and has shown that they are continually evolving the product with new features that benefit us. The most recent new feature was the auto-signing/packaging of iOS apps from the server to allow native interaction of features like biometrics. Prior this was a lengthy exercise.

Incentivized

I gave QAComplete this rating because though I do feel that it is a powerful tool, it's definitely not designed for the everyday user. Obviously the target demographic is QA specialists who should be team members that are very technical and methodical in their approaches. However, for the rest of the team, it can often time prove difficult to navigate. Also, the UI is in need of a serious refresh.

Incentivized

I have not had to work with their customer service directly yet. Our client has been utilizing this tool for years, so I would assume that the support they have received would be good enough to keep them wanting to continue to use the product.

Incentivized

HP Mobile Center stacks well against solutions like Mobile Labs Device Connect, Perfecto Mobile and Device Anywhere. Its native integration with HP ALM and HP UFT makes it a clear choice for team already using those solutions. HP Mobile Center also provides extension to Amazon Device Library.

Incentivized

A comprehensive solution

Incentivized

• Efficient use of the devices. Reduced the idle time.
• Better control over access and user management. Testing within our controlled environments.
• Better control of device matrix.
• Faster testing cycles. Early design bugs to development teams. Real devices means, less guess work.

Incentivized

• Helped us in increase the quality of our firmware releases.
• Helps us continuously improve our testing

Incentivized