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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    OpenText XM Fax

    Score10 out of 10
    Small Businesses (1-50 employees)
    XM Fax, now from OpenText (acquired March 2020) is a software-based solution for sending and receiving confidential faxes by email. It allows secure transmission of highly sensitive documents, using standardized T.38 Fax-over-IP and G.711 Fax Pass-Through protocols. The vendor says it is easy to install, and faxes can be sent using a desktop client (SendFAX), email clients (MS outlook), networked MFPs or via Web Services. According to the vendor, one of the main benefits of using XM Fax…N/A

    PolicyManager

    Score6.7 out of 10
    Mid-Size Companies (51-1,000 employees)
    PolicyManager is a web-based enterprise policy and procedure management platform designed for healthcare. The platform allows hospitals and integrated healthcare delivery networks to streamline, consolidate, standardize and centralize all policies in one electronic repository. According to the vendor, key features and business benefits include: Google-like advanced search Regulations & Standards Manager interface to cross walk policies to…N/A
    Pricing
    OpenText XM FaxPolicyManager
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    OpenText XM FaxPolicyManager
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Features
    OpenText XM FaxPolicyManager
    Governance, Risk & Compliance
    Comparison of Governance, Risk & Compliance features of OpenText XM Fax and PolicyManager
    Feature
    OpenText XM Fax
    -
    Ratings
    PolicyManager
    9.1
    1 Ratings
    21% above category average
    Common repository of GRC items00 Ratings9.11 Ratings
    GRC policy management00 Ratings9.11 Ratings
    User Ratings
    OpenText XM FaxPolicyManager
    Likelihood to Recommend
    10.0
    (9 ratings)
    9.1
    (1 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.1
    (1 ratings)
    Usability
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    OpenText XM FaxPolicyManager
    Likelihood to Recommend
    OpenText
    XMedius is well suited for a large business with hundreds of fax numbers. Could you imagine trying to manage 1000 individual fax machines? That would be a nightmare! Instead it's all in one neat place
    Incentivized
    Read full review
    PolicyMedical
    The part I like the most is our staff not having to log in to view policies. We have so many passwords to remember having this convenience is a big satisfier.
    Read full review
    Pros
    OpenText
    • Contacted sales to set up the creation of enterprise accounts directly through the dashboard.
    • XM Fax Support worked directly with Xerox to correct an issue I had with a device software update. Issues correct within a few days.
    • XM Fax provided onsite sales support for sales and technical training.
    Incentivized
    Read full review
    PolicyMedical
    • If I ever have any technical issues or questions the support team is great at getting back to me very quickly. I also like all the resources available to help as well.
    • Policy reports, there are so many to choose from. These reports help me track several different things in the system. Compliance, attestations, past due, and so much more.
    • Another plus for me is being able to add linkages to outside programs like TJC and Elsevier. Linking these to policies saves a lot of time.
    Read full review
    Cons
    OpenText
    • Error logs include error codes, but sometimes it is hard to understand what it means. Either a shared documentation or detailed error log might help end users better to detect any issue on fax requests.
    Read full review
    PolicyMedical
    • The program doesn't work well with Chrome, would like to see that fixed. We have several staff members that use Chrome.
    Read full review
    Usability
    OpenText
    No answers on this topic
    PolicyMedical
    Overall this program is great. I am continuously in the program and find it very simple to use. I do have some staff that struggle, only because they are not in the program as often as I am
    Read full review
    Alternatives Considered
    OpenText
    XMedius does faxing for a quick response from an end user where Egnyte is best suited for secure file transfer.
    Read full review
    PolicyMedical
    No answers on this topic
    Return on Investment
    OpenText
    • I m not sure on pricing or how XMedius is pricing solutions now
    • Cloud-based / vs On-Prem I think my vote always goes for on Prem
    • ROI (not my field)
    Read full review
    PolicyMedical
    • The program has kept us compliant on reviewing and updating all of our policies.
    Read full review
    ScreenShots

    OpenText XM Fax Screenshots

    Screenshot of Track your faxes through an event log tab.Screenshot of Built-in viewer in the web client: XMediusFAX® allows you to view faxes directly in your browser without having to download files.Screenshot of Download the free XMediusFAX® application for Android, iPhone or iPad and send secure faxes from your mobile.Screenshot of Choose your fax recipients (Device contacts, Fax service Phone Book, Favorites).Screenshot of Select your documents from any file management application available on your mobile device.Screenshot of Configure your fax options (priority, resolution, retries).