OpenText XM Fax vs. SRFax

OpenText XM Fax

19 Reviews and Ratings

SRFax

3 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
OpenText XM Fax	Score10 out of 10	Small Businesses (1-50 employees)	XM Fax, now from OpenText (acquired March 2020) is a software-based solution for sending and receiving confidential faxes by email. It allows secure transmission of highly sensitive documents, using standardized T.38 Fax-over-IP and G.711 Fax Pass-Through protocols. The vendor says it is easy to install, and faxes can be sent using a desktop client (SendFAX), email clients (MS outlook), networked MFPs or via Web Services. According to the vendor, one of the main benefits of using XM Fax…	N/A
SRFax	Score9.7 out of 10	N/A	SRFax is an online fax solution available across Canada and the US, from the company of the same name in Vancouver, British Columbia.	$9.95 per month

Pricing

OpenText XM Fax

SRFax

No answers on this topic

Basic Plus: $9.95
per month
Healthcare Lite: $10.95
per month
Standard Lite: $12.95
per month
Healthcare Basic: $13.95
per month
Standard: $18.95
per month
Healthcare Basic Plus: $19.95
per month

Pricing Offerings
OpenText XM Fax	SRFax
Free Trial
Yes	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Optional

No setup fee

—

15% discount available for annual pricing.

Best Alternatives
	OpenText XM Fax	SRFax
Small Businesses	No answers on this topic	No answers on this topic
Medium-sized Companies	No answers on this topic	OpenText XM Fax Score10 out of 10
Enterprises	No answers on this topic	OpenText XM Fax Score10 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	OpenText XM Fax	SRFax
Likelihood to Recommend	10.0 (9 ratings)	- (0 ratings)

User Testimonials
	OpenText XM Fax	SRFax
Likelihood to Recommend	OpenText XMedius is well suited for a large business with hundreds of fax numbers. Could you imagine trying to manage 1000 individual fax machines? That would be a nightmare! Instead it's all in one neat place Incentivized Jon Loane Senior Engineer Read full review	SRFax No answers on this topic
Pros	OpenText Contacted sales to set up the creation of enterprise accounts directly through the dashboard. XM Fax Support worked directly with Xerox to correct an issue I had with a device software update. Issues correct within a few days. XM Fax provided onsite sales support for sales and technical training. Incentivized Mark Detwiler Technical Specialist Team Lead Read full review	SRFax No answers on this topic
Cons	OpenText Error logs include error codes, but sometimes it is hard to understand what it means. Either a shared documentation or detailed error log might help end users better to detect any issue on fax requests. Lucy Kang Senior IT Business Analyst Read full review	SRFax No answers on this topic
Alternatives Considered	OpenText XMedius does faxing for a quick response from an end user where Egnyte is best suited for secure file transfer. Dorothy Spencer Lead IT Specialist for PBI Bank, Inc. (Headquarter location) Read full review	SRFax No answers on this topic
Return on Investment	OpenText I m not sure on pricing or how XMedius is pricing solutions now Cloud-based / vs On-Prem I think my vote always goes for on Prem ROI (not my field) Verified User Read full review	SRFax No answers on this topic
ScreenShots	OpenText XM Fax Screenshots