OpenWidget vs. Thrive Leads

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
OpenWidget
Score 0.0 out of 10
Enterprise companies (1,001+ employees)
OpenWidget's website widget is a no-code tool designed to improve the user's customer service capabilities. The widget can be integrated into a website and used to manage customer inquiries, tickets, and live chat. The customizable design of the widget ensures that it matches the look and feel of the website, to provide seamless customer experience. OpenWidget’s website widget also improves SEO by helping to reduce a site's bounce rates, increasing engagement, and boosting user…
$0
Thrive Leads
Score 9.4 out of 10
N/A
Wordpress specialist Thrive Themes offers Thrive Leads, providing opt-in forms and conversion optimization functionality.N/A
Pricing
OpenWidgetThrive Leads
Editions & Modules
No answers on this topic
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Offerings
Pricing Offerings
OpenWidgetThrive Leads
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
OpenWidgetThrive Leads
Best Alternatives
OpenWidgetThrive Leads
Small Businesses
Convert Experiences
Convert Experiences
Score 9.9 out of 10
Convert Experiences
Convert Experiences
Score 9.9 out of 10
Medium-sized Companies
Contentsquare
Contentsquare
Score 7.3 out of 10
Contentsquare
Contentsquare
Score 7.3 out of 10
Enterprises
Contentsquare
Contentsquare
Score 7.3 out of 10
Contentsquare
Contentsquare
Score 7.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
OpenWidgetThrive Leads
Likelihood to Recommend
-
(0 ratings)
9.0
(4 ratings)
Usability
-
(0 ratings)
9.0
(2 ratings)
Support Rating
-
(0 ratings)
9.0
(2 ratings)
User Testimonials
OpenWidgetThrive Leads
Likelihood to Recommend
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Thrive Themes
I have yet to find a similar system that is as easy to use and comes with the type of support that Thrive Leads does. Sometimes support is a bit slow, but they always get back to you and nine times out of ten they can fix any problems on the first go. The flexibility of the form plugin itself is also excellent.
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Pros
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Thrive Themes
  • Easy to use
  • Beautifully designed for excellent customer experience
  • A/B testing capabilities
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Cons
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Thrive Themes
  • Experienced a few bugs and slowdowns on high traffic sites
  • Could use more flexibility for tagging leads in our email provider
  • Occasionally stopped working in the back end — needed customer support to help
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Usability
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Thrive Themes
Thrive Leads can be easily used by anyone who has the basic skills to work within the WordPress environment and who has the knowledge about lead capture and segmentation. As a lead capture tool, I think it's use is restricted to obtaining contact information in different settings, which it does flawlessly.
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Support Rating
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Thrive Themes
In general, the support is great. When living in a different time zone, the support can seem slow but it's not. Most of the time, any issues I have get sorted out quickly and if it's not the first time, it generally gets fixed on the second go. Their knowledge base is good too although sometimes it's hard to search. Not usually their fault, more that users don't title their problems better.
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Alternatives Considered
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Thrive Themes
I've used Optin Monster and Poptin on other projects. Both are good software for different use cases. Poptin is great if you are scrappy, just getting started, and you need a proof of concept and want to keep costs low until you've tested the market. Poptin isn't anywhere near as easy to use as Thrive Leads, but that $0 price tag is meaningful while you are just getting started. OptinMonster isn't as easy or intuitive to use as a builder, but the advantage is that more VAs have used Optin Monster as have used Thrive Leads, so you often don't have to do as much training. I would consider OptinMonster in cases where a website isn't build using Thrive Themes and where an incumbent VA is already well versed in the software.
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Return on Investment
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Thrive Themes
  • Grew our email list quickly through opt in offers
  • Decreased time to build campaigns manually
  • Increased donations from email subscribers
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ScreenShots

OpenWidget Screenshots

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