Optoro vs. Stitch Labs (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Optoro
Score 0.0 out of 10
N/A
Optoro helps companies recoup money from returned and overstocked goods.N/A
Stitch Labs (discontinued)
Score 7.3 out of 10
N/A
Stitch Labs was an inventory management software that included features such as multichannel selling and inventory control, with order and fulfillment management for retail. It was acquired by Square in July 2020, and new customers are no longer being accepted.N/A
Pricing
OptoroStitch Labs (discontinued)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
OptoroStitch Labs (discontinued)
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
OptoroStitch Labs (discontinued)
Considered Both Products
Optoro

No answer on this topic

Stitch Labs (discontinued)
Chose Stitch Labs (discontinued)
Since this platform is no longer live it can no longer be used. We chose to move to Brightpearl. Brightpearl is a more powerful system and allows for more customized processes, apps, and features to tailor around specific businesses. The downside is Brightpearl is a bit more …
Chose Stitch Labs (discontinued)
Seamless compared to Epicor. Epicor was and still is a pain to use. SL makes logistics and managing different aspects of the business easier for everyone.
Chose Stitch Labs (discontinued)
We previously used ERPLY before this, but it could only handle 1 Shopify store and one amazon account. This was a real drawback for us because we would have to separate accounts for every country even if multi-countries were shipping from 1 central hub. It was less …
Chose Stitch Labs (discontinued)
Stitch Labs was dependable and fairly easy to use. I liked how easy it was to update the Stitch Labs system but the lack of phone support and integration with more marketplaces was a deal breaker. We ended up switching to ShippingEasy's inventory system because it integrates …
Best Alternatives
OptoroStitch Labs (discontinued)
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Score 8.6 out of 10
Enterprises
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User Ratings
OptoroStitch Labs (discontinued)
Likelihood to Recommend
-
(0 ratings)
1.1
(0 ratings)
Usability
-
(0 ratings)
6.0
(0 ratings)
Support Rating
-
(0 ratings)
5.0
(0 ratings)
User Testimonials
OptoroStitch Labs (discontinued)
Likelihood to Recommend
No answers on this topic
SL helped us see where we could improve and where we were badly failing at certain aspects of the business. It helped product and inventory management system that was easy for everyone to follow and comply with. Its order management tool allowed us to more seamlessly deliver products to customers as well as keep track of international orders.
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Pros
No answers on this topic
  • Stitch Labs updates quickly. If we had a run on a product we didn't have to worry about lag time.
  • The setup for each product is thorough and includes as much detail as you want to enter.
  • We had confidence in the system based on how well it worked. Little to no downtime.
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Cons
No answers on this topic
  • Managing inventory
  • Would love if it wasn't extra to send invoices
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Usability
No answers on this topic
I think the usability of SL is seamless comparable to other systems that we have and still have. I think the user interface could be better in some aspects, but also has improved the way we do business. Once you get around the brief learning curve SL tends to be easy to use and navigate.
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Support Rating
No answers on this topic
They work west coast hours, and while during those hours, they are readily available via chat. For support in Europe and Asia, this can be an issue as almost the whole shipping period will go through without any response. They are committed to helping, though, and usually on more significant issues have followed through to get it resolved for us.
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Alternatives Considered
No answers on this topic
Since this platform is no longer live it can no longer be used. We chose to move to Brightpearl. Brightpearl is a more powerful system and allows for more customized processes, apps, and features to tailor around specific businesses. The downside is Brightpearl is a bit more expensive. Skubana is also a good alternative to Stitch Labs. They were recently purchased by 3PL Central and is a good medium price range alternative.
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Return on Investment
No answers on this topic
  • Stitch Labs enabled us to central processing and has just 1 person to handle several countries.
  • Stitch Labs helped to automate many processes in our company with order processing and tracking communication.
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ScreenShots