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Oracle CRM On Demand vs. SQL Server Integration Services (SSIS)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Oracle CRM On Demand

    Score9.1 out of 10
    N/AThe basis of this offering is the Market2Lead product that Oracle acquired in 2010. It has now been fully integrated with Oracle's On Demand CRM product and is a full-featured marketing automation product with features from lead management and nurturing, to measuring marketing ROI.N/A

    SSIS

    Score8 out of 10
    N/AMicrosoft's SQL Server Integration Services (SSIS) is a data integration solution.N/A
    Pricing
    Oracle CRM On DemandSSIS
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Oracle CRM On DemandSSIS
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Oracle CRM On DemandSSIS
    Considered Both Products
    Oracle
    No answer on this topic
    Microsoft
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    84%
    Would buy again
    21 Answers
    Delivers good value for the price
    No answers on this topic
    96%
    Delivers good value for the price
    24 Answers
    Happy with the feature set
    No answers on this topic
    88%
    Happy with the feature set
    22 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    10 Answers
    Implementation went as expected
    No answers on this topic
    95%
    Implementation went as expected
    19 Answers
    Features
    Oracle CRM On DemandSSIS
    Sales Force Automation
    Comparison of Sales Force Automation features of Oracle CRM On Demand and SQL Server Integration Services (SSIS)
    Feature
    Oracle CRM On Demand
    8.9
    25 Ratings
    13% above category average
    SQL Server Integration Services (SSIS)
    -
    Ratings
    Customer data management / contact management8.025 Ratings00 Ratings
    Workflow management9.024 Ratings00 Ratings
    Territory management8.024 Ratings00 Ratings
    Opportunity management8.025 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.022 Ratings00 Ratings
    Contract management9.024 Ratings00 Ratings
    Quote & order management10.023 Ratings00 Ratings
    Interaction tracking9.024 Ratings00 Ratings
    Channel / partner relationship management10.023 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Oracle CRM On Demand and SQL Server Integration Services (SSIS)
    Feature
    Oracle CRM On Demand
    9.7
    24 Ratings
    23% above category average
    SQL Server Integration Services (SSIS)
    -
    Ratings
    Case management10.024 Ratings00 Ratings
    Call center management10.023 Ratings00 Ratings
    Help desk management9.024 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Oracle CRM On Demand and SQL Server Integration Services (SSIS)
    Feature
    Oracle CRM On Demand
    8.5
    24 Ratings
    9% above category average
    SQL Server Integration Services (SSIS)
    -
    Ratings
    Lead management8.024 Ratings00 Ratings
    Email marketing9.022 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Oracle CRM On Demand and SQL Server Integration Services (SSIS)
    Feature
    Oracle CRM On Demand
    9.0
    24 Ratings
    16% above category average
    SQL Server Integration Services (SSIS)
    -
    Ratings
    Task management9.023 Ratings00 Ratings
    Billing and invoicing management9.022 Ratings00 Ratings
    Reporting9.023 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Oracle CRM On Demand and SQL Server Integration Services (SSIS)
    Feature
    Oracle CRM On Demand
    8.5
    24 Ratings
    11% above category average
    SQL Server Integration Services (SSIS)
    -
    Ratings
    Forecasting10.024 Ratings00 Ratings
    Pipeline visualization6.623 Ratings00 Ratings
    Customizable reports9.024 Ratings00 Ratings
    Customization
    Comparison of Customization features of Oracle CRM On Demand and SQL Server Integration Services (SSIS)
    Feature
    Oracle CRM On Demand
    8.2
    24 Ratings
    7% above category average
    SQL Server Integration Services (SSIS)
    -
    Ratings
    Custom fields9.024 Ratings00 Ratings
    Custom objects9.024 Ratings00 Ratings
    Scripting environment5.820 Ratings00 Ratings
    API for custom integration9.023 Ratings00 Ratings
    Security
    Comparison of Security features of Oracle CRM On Demand and SQL Server Integration Services (SSIS)
    Feature
    Oracle CRM On Demand
    9.5
    25 Ratings
    12% above category average
    SQL Server Integration Services (SSIS)
    -
    Ratings
    Single sign-on capability10.022 Ratings00 Ratings
    Role-based user permissions9.025 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of Oracle CRM On Demand and SQL Server Integration Services (SSIS)
    Feature
    Oracle CRM On Demand
    9.0
    18 Ratings
    18% above category average
    SQL Server Integration Services (SSIS)
    -
    Ratings
    Social data9.018 Ratings00 Ratings
    Social engagement9.018 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Oracle CRM On Demand and SQL Server Integration Services (SSIS)
    Feature
    Oracle CRM On Demand
    9.0
    22 Ratings
    18% above category average
    SQL Server Integration Services (SSIS)
    -
    Ratings
    Marketing automation9.022 Ratings00 Ratings
    Compensation management9.020 Ratings00 Ratings
    Platform
    Comparison of Platform features of Oracle CRM On Demand and SQL Server Integration Services (SSIS)
    Feature
    Oracle CRM On Demand
    9.0
    18 Ratings
    17% above category average
    SQL Server Integration Services (SSIS)
    -
    Ratings
    Mobile access9.018 Ratings00 Ratings
    Data Source Connection
    Comparison of Data Source Connection features of Oracle CRM On Demand and SQL Server Integration Services (SSIS)
    Feature
    Oracle CRM On Demand
    -
    Ratings
    SQL Server Integration Services (SSIS)
    7.0
    56 Ratings
    18% below category average
    Connect to traditional data sources00 Ratings9.056 Ratings
    Connecto to Big Data and NoSQL00 Ratings5.043 Ratings
    Data Transformations
    Comparison of Data Transformations features of Oracle CRM On Demand and SQL Server Integration Services (SSIS)
    Feature
    Oracle CRM On Demand
    -
    Ratings
    SQL Server Integration Services (SSIS)
    6.8
    56 Ratings
    18% below category average
    Simple transformations00 Ratings8.956 Ratings
    Complex transformations00 Ratings4.755 Ratings
    Data Modeling
    Comparison of Data Modeling features of Oracle CRM On Demand and SQL Server Integration Services (SSIS)
    Feature
    Oracle CRM On Demand
    -
    Ratings
    SQL Server Integration Services (SSIS)
    7.5
    54 Ratings
    6% below category average
    Data model creation00 Ratings9.028 Ratings
    Metadata management00 Ratings6.035 Ratings
    Business rules and workflow00 Ratings7.145 Ratings
    Collaboration00 Ratings9.140 Ratings
    Testing and debugging00 Ratings6.451 Ratings
    Data Governance
    Comparison of Data Governance features of Oracle CRM On Demand and SQL Server Integration Services (SSIS)
    Feature
    Oracle CRM On Demand
    -
    Ratings
    SQL Server Integration Services (SSIS)
    5.4
    43 Ratings
    40% below category average
    Integration with data quality tools00 Ratings6.238 Ratings
    Integration with MDM tools00 Ratings4.638 Ratings
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    Oracle CRM On DemandSSIS
    Likelihood to Recommend
    10.0
    (26 ratings)
    8.0
    (56 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (4 ratings)
    Usability
    9.0
    (2 ratings)
    8.0
    (11 ratings)
    Performance
    -
    (0 ratings)
    8.8
    (6 ratings)
    Support Rating
    9.0
    (1 ratings)
    8.0
    (8 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    10.0
    (2 ratings)
    User Testimonials
    Oracle CRM On DemandSSIS
    Likelihood to Recommend
    Oracle
    I think it is well suited for organizations which are large with a lot of users so as to be able to minimize the cost of operations. Also, the organization which interacts mostly with customers can use Oracle CRM on demand.
    Incentivized
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    Microsoft
    As I mentioned earlier SQL Server Integration Services is suitable if you want to manage data from different applications. It really helps in fetching the data and generating reports. Its automation make it very easy and time efficient. It works well with large database as well. But it doesn't work well with real time data, it will take some time to gather the real time data. I would not recommend using it in a real time/fast-paced environment.
    Incentivized
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    Pros
    Oracle
    • Several of our members were not familiar with various IT functions within CRM prior to working with it and so they were able to develop a working knowledge of IT pretty quickly afterwards.
    • It has a familiar feel to it as it allows users to work the data into a spreadsheet type layout with pivot tables and graphs and so it is quick to adopt.
    • Customization is great with a working knowledge of HTML, which isn't too hard to learn. You can really adapt CRM to any needs stylistically or content wise.
    Incentivized
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    Microsoft
    • Standard ETL use cases for daily loads
    • Loading incoming data from Vendors which is placed on FTP and adding them to the SQL Warehouse
    • Creating outgoing data files and writing them to Vendor FTPs
    • Easy Active Directory integration for seamless connections to SQL Server
    • CI/CD by hosting the code on visualstudio.com
    Incentivized
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    Cons
    Oracle
    • The ability to schedule and push out reports is missing from this system. If we want to mass deliver a report on a schedule, we must run it, export it and email it out to the group, or purchase a 3rd party system.
    • The ability to trigger workflow events on a schedule is missing this system. Currently, there has to be a trigger initiated by a user and we have situations where we'd like to be able to schedule a work flow routine to go out and check from specific situations and then trigger an action. We'd also like to be able to trigger workflow actions on one object based on something in another object and this capability is very limited.
    Incentivized
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    Microsoft
    • Connection managers for online data sources can be tricky to configure.
    • Performance tuning is an art form and trialing different data flow task options can be cumbersome. SSIS can do a better job of providing performance data including historical for monitoring.
    • Mapping destination using OLE DB command is difficult as destination columns are unnamed.
    • Excel or flat file connections are limited by version and type.
    Incentivized
    Read full review
    Likelihood to Renew
    Oracle
    Because am using oracle last 3 years and it’s great
    Read full review
    Microsoft
    Some features should be revised or improved, some tools (using it with Visual Studio) of the toolbox should be less schematic and somewhat more flexible. Using for example, the CSV data import is still very old-fashioned and if the data format changes it requires a bit of manual labor to accept the new data structure
    Incentivized
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    Usability
    Oracle
    Compared to other competitors I find it very easy to use and learn .It has been helpful in our organisation and we have been able to manage our projects and operations well without interference.
    Incentivized
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    Microsoft
    SSIS is a great tool for most ETL needs. It has the 90% (or more) use cases covered and even in many of the use cases where it is not ideal SSIS can be extended via a .NET language to do the job well in a supportable way for almost any performance workload.
    Incentivized
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    Performance
    Oracle
    No answers on this topic
    Microsoft
    SQL Server Integration Services performance is dependent directly upon the resources provided to the system. In our environment, we allocated 6 nodes of 4 CPUs, 64GB each, running in parallel. Unfortunately, we had to ramp-up to such a robust environment to get the performance to where we needed it. Most of the reports are completed in a reasonable timeframe. However, in the case of slow running reports, it is often difficult if not impossible to cancel the report without killing the report instance or stopping the service.
    Incentivized
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    Support Rating
    Oracle
    As am using oracle very much satisfy.
    Read full review
    Microsoft
    The support, when necessary, is excellent. But beyond that, it is very rarely necessary because the user community is so large, vibrant and knowledgable, a simple Google query or forum question can answer almost everything you want to know. You can also get prewritten script tasks with a variety of functionality that saves a lot of time.
    Incentivized
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    Implementation Rating
    Oracle
    With the right partner Oracle CRM On Demand can be implemented very quickly and seamlessly.
    Incentivized
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    Microsoft
    The implementation may be different in each case, it is important to properly analyze all the existing infrastructure to understand the kind of work needed, the type of software used and the compatibility between these, the features that you want to exploit, to understand what is possible and which ones require integration with third-party tools
    Incentivized
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    Alternatives Considered
    Oracle
    MS Dynamics was easy to integrate to MS Power BI. This BI and reporting aspect is a clear strong point for Microsoft. MS solutions seem easier to integrate and learn, but this depends on the IT landscape and the complexity of integrations in a respective company.
    Incentivized
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    Microsoft
    I think SQL Server Integration Services is better suited for on-premises data movement and ADF is more suited for the cloud. Though ADF has more connectors, SQL Server Integration Services is more robust and has better functionality just because it has been around much longer
    Incentivized
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    Return on Investment
    Oracle
    • This software can display in real-time when an order is submitted, received, fulfilled, and shipped out. We are able to know within the week of what new orders came in and how effective we are being from targeting specific regions of the nation.
    Incentivized
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    Microsoft
    • Without this, we would have to manually update a spreadsheet of our SQL Server inventory
    • We would also have poor alerting; if an instance was down we wouldn't know until it was reported by a user
    • We only have one other person who uses SQL Server Integration Services , he's the expert. It would fall to me without him and I would not enjoy being responsible for it.
    Incentivized
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