Oracle CRM On Demand vs. TraceLink

I think it is well suited for organizations which are large with a lot of users so as to be able to minimize the cost of operations. Also, the organization which interacts mostly with customers can use Oracle CRM on demand.

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Our organization supply chain relies of a vast number of manufacturing organizations and warehouse companies , TraceLink's huge pre existing network partners allows us to onboard them in weeks rather than wasting time connecting them one by one. TraceLink is not suitable for small companies, it is not logical for small volume companies to use such a big enterprise level software and get burden of setup and operational costs.

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• Several of our members were not familiar with various IT functions within CRM prior to working with it and so they were able to develop a working knowledge of IT pretty quickly afterwards.
• It has a familiar feel to it as it allows users to work the data into a spreadsheet type layout with pivot tables and graphs and so it is quick to adopt.
• Customization is great with a working knowledge of HTML, which isn't too hard to learn. You can really adapt CRM to any needs stylistically or content wise.

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• The ability to schedule and push out reports is missing from this system. If we want to mass deliver a report on a schedule, we must run it, export it and email it out to the group, or purchase a 3rd party system.
• The ability to trigger workflow events on a schedule is missing this system. Currently, there has to be a trigger initiated by a user and we have situations where we'd like to be able to schedule a work flow routine to go out and check from specific situations and then trigger an action. We'd also like to be able to trigger workflow actions on one object based on something in another object and this capability is very limited.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Because am using oracle last 3 years and it’s great

Compared to other competitors I find it very easy to use and learn .It has been helpful in our organisation and we have been able to manage our projects and operations well without interference.

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Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

The reason of giving this rating is that the TraceLink system is a bit complex to understand for non technical ware house workers. Navigating through the different modules is a bit rigid. It requires extensive training to learn the workflows or resolve errors. Also the UI is lacking the intuitive features that modern web applications have.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

As am using oracle very much satisfy.

With the right partner Oracle CRM On Demand can be implemented very quickly and seamlessly.

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MS Dynamics was easy to integrate to MS Power BI. This BI and reporting aspect is a clear strong point for Microsoft. MS solutions seem easier to integrate and learn, but this depends on the IT landscape and the complexity of integrations in a respective company.

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TraceLink differentiate itself through network volume rather than internal software design.It has the ability to eliminate specialized b2b integration projects. Ultimately, TraceLink was selected because our organization required building standalone data bridges to a vast network of suppliers, otherwise it would have delayed compliance deadlines and incurred huge IT consulting budget.

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Independently Invited by TrustRadius

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• This software can display in real-time when an order is submitted, received, fulfilled, and shipped out. We are able to know within the week of what new orders came in and how effective we are being from targeting specific regions of the nation.

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• TraceLink maintains an active coud architecture with minimal to zero downtime, it helps huge number of products shipping out of production without any blocking from the inventory.
• TraceLink helps in keeping the regulatory compliance up to date and prevent disruption in work due to regulatory compliance failures
• Implementing TraceLink in an organization incurs additional implementation budgets, involving IT professionals to integrate the it with the internal ERP software.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info