Oracle Digital Assistant vs. Workativ Assistant

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Oracle Digital Assistant
Score 7.9 out of 10
N/A
Oracle Digital Assistant delivers an AI platform to create conversational experiences for business applications through text, chat, and voice interfaces.
$1,160
per month 200 hrs/month
Workativ Assistant
Score 10.0 out of 10
N/A
Workativ AI is a no-code AI Agent platform for SMBs, startups, and enterprises to create AI Agents for employee IT, HR and workplace Support. AI Agents can be built by connecting with SharePoint, Google Drive, Notion, Confluence, uploading documents, or a knowledge base to instantly resolve employee queries, automate tasks, and streamline employee support. Workativ connects with tools like Okta, Azure AD, Office 365, ServiceNow, Jira Service Management, Workday, Oracle…
$0
for up to 50 AI chat sessions
Pricing
Oracle Digital AssistantWorkativ Assistant
Editions & Modules
No answers on this topic
Magic Plan
$0
for up to 50 AI chat sessions
Business
$349
per month for up to 500 AI chat sessions
Enterprise
Contact Sales
Offerings
Pricing Offerings
Oracle Digital AssistantWorkativ Assistant
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional DetailsDiscount available for annual billing.
More Pricing Information
Community Pulse
Oracle Digital AssistantWorkativ Assistant
Best Alternatives
Oracle Digital AssistantWorkativ Assistant
Small Businesses

No answers on this topic

LocaliQ
LocaliQ
Score 8.8 out of 10
Medium-sized Companies

No answers on this topic

Piper the AI SDR by Qualified
Piper the AI SDR by Qualified
Score 9.2 out of 10
Enterprises

No answers on this topic

Conversica
Conversica
Score 4.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Oracle Digital AssistantWorkativ Assistant
Likelihood to Recommend
7.8
(7 ratings)
10.0
(1 ratings)
User Testimonials
Oracle Digital AssistantWorkativ Assistant
Likelihood to Recommend
Oracle
As mentioned in pros and cons, it depends on the use cases. Most of the normal chatbot use cases can be handled by ODA. If you want to build a chatbot with menu style or conversation style (it is not straight forward but it can be done), ODA can be perfect. If use cases are to also include AI with emotional intelligence to make conversational more interactive and also be able to detect through AI engine automatically what a person would like to do or perform or ask, then ODA may not fit for it. If you also are looking for virtual agents through tighter IVR integration then ODA may not be right. There are a few limitations around the number of words in the text to voice feature.
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Workativ
Workativ has saved a lot of time. Their automation offerings are endless and allow us (the IT team) to spend more time on other projects. Workativ was our last piece of the puzzle that allows us to setup new starters to the business without any physical IT setup.
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Pros
Oracle
  • Oracle AI processes natural language well and the conversations pick a good flow.
  • It recognizes pattern of behavior for more refined results with each implementation under machine learning.
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Workativ
  • Automation
  • Connects to many applications
  • Save time
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Cons
Oracle
  • Our clients have reported that upon integration with Siri for voice commands, the results are pretty obvious (basic) Nd the conversation is unnatural.
  • The languages it supports are very limited.
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Workativ
No answers on this topic
Alternatives Considered
Oracle
I selected Oracle Digital Assistant against all other digital assistant platforms as this platform works like a charm with any Oracle application. It integrates well with Oracle Integration Cloud. The new beta version has an inbuilt conversation builder which can be used to build conversation without the YAML code.
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Workativ
No answers on this topic
Return on Investment
Oracle
  • We've had a good integration with our existing databases and applications.
  • Our customers are crypto traders and we've had more engagement with them, which means a lot to us.
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Workativ
  • Saved time which allows IT hours to be used elsewhere
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ScreenShots

Workativ Assistant Screenshots

Screenshot of the Agent Studio, used to build and deploy AI agents that resolve issues automatically.Screenshot of AI App Workflows that connect AI agents with other apps in use, streamlining complex tasks with automated workflows.Screenshot of Knowledge AI Search (RAG), used to improve support. Features:

-AI-powered enteprise search
-Knowledge base integration
-Persona based responses
-Dynamic answer generationScreenshot of the Shared Live Chat Inbox that brings human agents into the loop with AI agents for live chat assistance.

-Multi-channel Inbox
-Team collaboration
-AI co-pilot for agents
-Analytics & Agent SLAs