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Oracle Entitlements Server vs. SailPoint Identity Security Cloud

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Oracle Entitlements Server

    Score4 out of 10
    N/AOracle Entitlements Server is an authorization solution.N/A

    SailPoint Identity Security Cloud

    Score8.1 out of 10
    N/ASailPoint Identity Security for the cloud enterprise manages risk from the explosion of technology access. The solution gives businesses visibility while automating and accelerating the management of all user identities, entitlements, systems, data and cloud services.N/A
    Pricing
    Oracle Entitlements ServerSailPoint Identity Security Cloud
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Oracle Entitlements ServerSailPoint Identity Security Cloud
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Oracle Entitlements ServerSailPoint Identity Security Cloud
    Considered Both Products
    Oracle
    No answer on this topic
    SailPoint
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    89%
    Would buy again
    16 Answers
    Delivers good value for the price
    No answers on this topic
    93%
    Delivers good value for the price
    13 Answers
    Happy with the feature set
    No answers on this topic
    89%
    Happy with the feature set
    16 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    67%
    Lived up to sales and marketing promises
    8 Answers
    Implementation went as expected
    No answers on this topic
    73%
    Implementation went as expected
    11 Answers
    Features
    Oracle Entitlements ServerSailPoint Identity Security Cloud
    Identity Management
    Comparison of Identity Management features of Oracle Entitlements Server and SailPoint Identity Security Cloud
    Feature
    Oracle Entitlements Server
    -
    Ratings
    SailPoint Identity Security Cloud
    7.6
    17 Ratings
    8% below category average
    ID-Management Access Control00 Ratings8.317 Ratings
    ID Management Single-Sign On (SSO)00 Ratings7.810 Ratings
    Multi-Factor Authentication00 Ratings7.98 Ratings
    Password Management00 Ratings7.410 Ratings
    Account Provisioning and De-provisioning00 Ratings8.317 Ratings
    ID Management Workflow Automation00 Ratings7.017 Ratings
    ID Risk Management00 Ratings6.213 Ratings
    Best Alternatives
    Oracle Entitlements ServerSailPoint Identity Security Cloud
    Small Businesses
    No answers on this topic
    JumpCloud
    Score9.3 out of 10
    Medium-sized Companies
    No answers on this topic
    OneLogin by One Identity
    Score9.4 out of 10
    Enterprises
    No answers on this topic
    RSA Access Manager (Discontinued)
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Oracle Entitlements ServerSailPoint Identity Security Cloud
    Likelihood to Recommend
    1.0
    (1 ratings)
    8.3
    (24 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.1
    (2 ratings)
    Usability
    -
    (0 ratings)
    7.1
    (10 ratings)
    Support Rating
    -
    (0 ratings)
    9.1
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (2 ratings)
    User Testimonials
    Oracle Entitlements ServerSailPoint Identity Security Cloud
    Likelihood to Recommend
    Oracle
    Could be suited for cases where authorization policies change extremely frequently and unpredictably. For all other scenarios, I would avoid this product!
    Incentivized
    Read full review
    SailPoint
    As discussed in previous sections, it does integrate well with other systems, and basic JML works well; it's very powerful and customizable in these areas (though also complex). The downsides are in areas like access reviews, where it's less customizable (no way to automatically send a review to the owner for a set of access items; each review needs an individual to be selected for it).
    Incentivized
    Read full review
    Pros
    Oracle
    • Authorization Runtime is fast
    Incentivized
    Read full review
    SailPoint
    • Brings users access, profiles and accounts all into one place
    • Manages the Life Cycle Management process across ALL identities, permanent and Temporary
    • Secures and manages access to critical applications and resources across the group
    • Enables Info. Security to customise, share and delegate authority across the group
    • Single version of the truth across our technology platform
    Incentivized
    Read full review
    Cons
    Oracle
    • Horrible administration web UI - had to spend months with our database team to make an application's entitlements show up in < 30 seconds, difficult to navigate UI. It has sliders that make you think you can expand certain portions of the UI, but they do nothing. Many operations that must be done in day-to-day administration require 3 clicks per application, so this makes policy creation and distribution extremely time-consuming. A variety of random errors would occur and instead of friendly messages, full exceptions were shown to the user, including a stack trace. Often, this stack trace was so long, the box would overflow the screen and the user would be unable to close the popup box.
    • The built in Policy Decision Point's web service only supported returning a SINGLE entitlement at a time. This was completely inadequate (would have crippled our apps' performance) and somewhat laughable given this is an 'enterprise product'. We ended up having to write our own web-service which could check multiple entitlements at once using the Java API
    • Horrible Support - we opened at least 20 support cases and the majority were classified as bugs or product enhancements, and then nothing was done on them. I am pretty sure this product has no full-time developers, given the lack of progress seen on their product in over 2 years. A variety of issues went back and forth between the OES and Weblogic teams, both blaming each other, and never got resolved. When we tried to escalate, various Oracle manager folks claimed to be exerting pressure, but ultimately everything fell back on us (sorry, can't reproduce it on our end) and made no progress. Almost every support person we got did not speak fluent English, writing back in incomplete sentences, and confusing basic pronouns (he vs she), etc.
    • Lack of product documentation. It took us about a month of working with support to enable LDAPS binds for users logging into the admin UI (by default, it only worked with unsecure LDAP binds). All of such configuration was undocumented and we had to rely on support giving us explicit instructions. There was also a bevy of patches that had to be applied to 3 different components of the product in a specific order to work properly. Some patches caused regressions and broke functionality that previously had been corrected by a prior patch. They also released an entire new version (Patch Set 1 I believe) and forgot to increment the build number in the UI, causing much confusion. Any development house with basic build/release practices in place would have avoided this.
    Incentivized
    Read full review
    SailPoint
    • The user interface is not very intuitive. It is hard for the occasional user to navigate through the request process. There are no instructions on the screen to help the user to know what to do. It is left up to the user to figure out what to click on and how to navigate through the process.
    Incentivized
    Read full review
    Likelihood to Renew
    Oracle
    No answers on this topic
    SailPoint
    Its a best tool for a CISO, works very well, easy to use, great connectors and integrations, great reports, automated reviews, full compliance, great support to a JML (Joiners, Movers and Leavers) project;
    Read full review
    Usability
    Oracle
    No answers on this topic
    SailPoint
    Always improving the UI, so it's getting better. Some areas are fully featured, but others, such as Separation of Duties reporting and policies, are very weak.
    Incentivized
    Read full review
    Support Rating
    Oracle
    No answers on this topic
    SailPoint
    Support for Customizations is very limited.
    Incentivized
    Read full review
    Implementation Rating
    Oracle
    No answers on this topic
    SailPoint
    The first journey isn't easy because you need to win your internal process and problem concern and Sailpoint have many experience to support this phase, and make the real difference into the client experience;
    Read full review
    Alternatives Considered
    Oracle
    I saw one other competitor at a trade show, but unfortunately their product didn't seem much better. It forced administrators to dig through horribly complex expressions with lots of ANDs and ORs to debug a basic policy. I didn't think it would be easy enough to use.
    Incentivized
    Read full review
    SailPoint
    The on-prem SailPoint IdentityIQ platform provides the necessary customization that is required in our dynamic environment. Although we may look at a cloud-based Identity Management service again in the future, (there are many advantages), our identity management, authentication, and application assignment processes cannot be quickly consolidated to a single cloud-based service at this time.
    Read full review
    Return on Investment
    Oracle
    • I do not have hard numbers on this, because it probably had an indirect impact on our applications.
    Incentivized
    Read full review
    SailPoint
    • Over 300,000 password change/reset calls avoided to the helpdesk annually.
    • 1,000 plus accounts with proper accesses provisioned via automated birthright processes weekly versus 1-2 days of manual provisioning and approvals. With a call center population that churns many people per week, this brings many dollars of efficiency to the operations teams.
    • Flexibility on terminations to manage accounts and access for target applications based on regulatory or business rules to ensure compliance and avoid fines for non-compliance.
    Incentivized
    Read full review
    ScreenShots