TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Oracle Hyperion (legacy)

    Score7.5 out of 10
    N/AOracle's Corporate Performance Management suite was acquired from Hyperion in 2007. Hyperion customers are encouraged to migrate to Oracle Fusion Cloud EPM.N/A

    SAP Crystal

    Score7.1 out of 10
    N/ASAP Crystal is an analytics and reporting software solution for SMBs. SAP Crystal comprises Crystal Reports for pixel-perfect reporting, and SAP Crystal Server for automated distribution and self-service access to reports, dashboards and data exploration.

    $295

    per single user license

    Pricing
    Oracle Hyperion (legacy)SAP Crystal
    Editions & Modules
    No answers on this topic
    Upgrade Version to SAP Crystal Reports 2020
    $295
    per single user license
    SAP Crystal Reports 2020 64-Bit
    $495
    per single user license
    SAP Crystal Reports 2016 32-Bit
    $495
    per single user license
    SAP Crystal Server 2020 1 NUL
    $869
    per user license + first year maintenance to be added
    SAP Crystal Server 2020 5 CAL
    $8,744
    5 concurrent users + first year maintenance to be added
    Offerings
    Pricing Offerings
    Oracle Hyperion (legacy)SAP Crystal
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—* SAP Crystal Reports 2020 Viewer allows you to view static data within a SAP Crystal Reports file. * SAP Crystal Reports 2020 - Full version allows you to create powerful, richly formatted, and dynamic reports from virtually any data source, delivered in dozens of formats, in up to 28 languages. If you already have an older version of Crystal Reports, buy a license for SAP Crystal Reports 2020 - Upgrade at a discounted, upgrade price. * SAP Crystal Server 2020, 1 NUL includes 1 license of: SAP Crystal Reports 2020 - SAP Crystal Server 2020. * As an add-on to SAP Crystal Server 2020 1 NUL, SAP Crystal Server 2020 5 CAL allows you to support a wider, intermittent audience of end users, up to five logged on at the same time.
    More Pricing Information
    Community Pulse
    Oracle Hyperion (legacy)SAP Crystal
    Considered Both Products
    Discontinued Products
    No answer on this topic
    SAP
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    91%
    Would buy again
    10 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    10 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    11 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    No answers on this topic
    90%
    Implementation went as expected
    9 Answers
    Features
    Oracle Hyperion (legacy)SAP Crystal
    Budgeting, Planning, and Forecasting
    Comparison of Budgeting, Planning, and Forecasting features of Oracle Hyperion (legacy) and SAP Crystal
    Feature
    Oracle Hyperion (legacy)
    10.0
    22 Ratings
    8% above category average
    SAP Crystal
    -
    Ratings
    Long-term financial planning10.017 Ratings00 Ratings
    Financial budgeting10.020 Ratings00 Ratings
    Forecasting10.021 Ratings00 Ratings
    Scenario modeling10.016 Ratings00 Ratings
    Management reporting10.021 Ratings00 Ratings
    Analytics and Reporting
    Comparison of Analytics and Reporting features of Oracle Hyperion (legacy) and SAP Crystal
    Feature
    Oracle Hyperion (legacy)
    8.2
    20 Ratings
    9% below category average
    SAP Crystal
    -
    Ratings
    Personalized dashboards8.018 Ratings00 Ratings
    Color-coded scorecards7.115 Ratings00 Ratings
    KPIs9.917 Ratings00 Ratings
    Cost and profitability analysis9.917 Ratings00 Ratings
    Key Performance Indicator setting8.015 Ratings00 Ratings
    Benchmarking with external data6.013 Ratings00 Ratings
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Oracle Hyperion (legacy) and SAP Crystal
    Feature
    Oracle Hyperion (legacy)
    -
    Ratings
    SAP Crystal
    7.7
    124 Ratings
    6% below category average
    Pixel Perfect reports00 Ratings8.0113 Ratings
    Customizable dashboards00 Ratings6.7100 Ratings
    Report Formatting Templates00 Ratings8.4117 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Oracle Hyperion (legacy) and SAP Crystal
    Feature
    Oracle Hyperion (legacy)
    -
    Ratings
    SAP Crystal
    8.3
    136 Ratings
    4% above category average
    Drill-down analysis00 Ratings9.0117 Ratings
    Formatting capabilities00 Ratings8.8135 Ratings
    Integration with R or other statistical packages00 Ratings6.964 Ratings
    Report sharing and collaboration00 Ratings8.6120 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Oracle Hyperion (legacy) and SAP Crystal
    Feature
    Oracle Hyperion (legacy)
    -
    Ratings
    SAP Crystal
    8.7
    136 Ratings
    6% above category average
    Publish to Web00 Ratings9.191 Ratings
    Publish to PDF00 Ratings9.4133 Ratings
    Report Versioning00 Ratings7.994 Ratings
    Report Delivery Scheduling00 Ratings8.997 Ratings
    Delivery to Remote Servers00 Ratings8.454 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Oracle Hyperion (legacy) and SAP Crystal
    Feature
    Oracle Hyperion (legacy)
    -
    Ratings
    SAP Crystal
    7.6
    89 Ratings
    5% below category average
    Pre-built visualization formats (heatmaps, scatter plots etc.)00 Ratings7.650 Ratings
    Location Analytics / Geographic Visualization00 Ratings7.576 Ratings
    Predictive Analytics00 Ratings7.841 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Oracle Hyperion (legacy) and SAP Crystal
    Feature
    Oracle Hyperion (legacy)
    -
    Ratings
    SAP Crystal
    8.5
    88 Ratings
    0% above category average
    Multi-User Support (named login)00 Ratings8.481 Ratings
    Role-Based Security Model00 Ratings8.480 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)00 Ratings8.480 Ratings
    Report-Level Access Control00 Ratings8.43 Ratings
    Single Sign-On (SSO)00 Ratings8.940 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Oracle Hyperion (legacy) and SAP Crystal
    Feature
    Oracle Hyperion (legacy)
    -
    Ratings
    SAP Crystal
    6.6
    65 Ratings
    16% below category average
    Responsive Design for Web Access00 Ratings6.163 Ratings
    Mobile Application00 Ratings5.946 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile00 Ratings6.060 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of Oracle Hyperion (legacy) and SAP Crystal
    Feature
    Oracle Hyperion (legacy)
    -
    Ratings
    SAP Crystal
    7.8
    45 Ratings
    1% above category average
    REST API00 Ratings7.48 Ratings
    Javascript API00 Ratings8.437 Ratings
    iFrames00 Ratings7.18 Ratings
    Java API00 Ratings8.437 Ratings
    Themeable User Interface (UI)00 Ratings7.439 Ratings
    Customizable Platform (Open Source)00 Ratings8.433 Ratings
    Best Alternatives
    Oracle Hyperion (legacy)SAP Crystal
    Small Businesses
    No answers on this topic
    Cyfe
    Score4 out of 10
    Medium-sized Companies
    No answers on this topic
    Qlik Cloud Analytics (Qlik Sense)
    Score8.1 out of 10
    Enterprises
    No answers on this topic
    Sisense
    Score6.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Oracle Hyperion (legacy)SAP Crystal
    Likelihood to Recommend
    10.0
    (23 ratings)
    6.7
    (159 ratings)
    Likelihood to Renew
    5.0
    (1 ratings)
    10.0
    (19 ratings)
    Usability
    -
    (0 ratings)
    7.1
    (31 ratings)
    Availability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    8.0
    (1 ratings)
    Support Rating
    8.0
    (1 ratings)
    8.6
    (21 ratings)
    In-Person Training
    -
    (0 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.8
    (14 ratings)
    Configurability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Data Sharing and Collaboration
    -
    (0 ratings)
    8.8
    (124 ratings)
    Data Sources
    -
    (0 ratings)
    9.2
    (129 ratings)
    Ease of integration
    -
    (0 ratings)
    7.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    7.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.0
    (1 ratings)
    User Testimonials
    Oracle Hyperion (legacy)SAP Crystal
    Likelihood to Recommend
    Discontinued Products
    Well suited: For use in multiple offices around the world. I was able to obtain financial reporting data from 5 foreign offices and then consolidate their data with 3 domestic USA offices to prepare a consolidated financial statement. Less Appropriate: Translating the financial value for consulting services could be a bit challenging because that required human interaction and judgement. It would have been great to be able to set up some software to be able to interpret this and let it run for all future project work revenue projection.
    Incentivized
    Read full review
    SAP
    Generation of templated reports is the strong suit of SAP Crystal. Allows users to change formats in templates bases on requirement with minimal effort. Automated report delivery requires the user to be aware of sql which cannot be expected from all users. Should support more document export formats and improve the UI for SAP B1 Users
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • This product handles budgeting by Employee and/or Position very well. It is highly flexible and allows Hyperion administrators the ability to develop a planning application that fits a variety of different business needs.
    • It is great at calculating benefits using business rules to automate the population of these fringe costs in the overall budget planning process. This greatly reduces user error.
    • It allows you to seed the operating budget based on changes to key drivers, such as percentage increases, flat dollar increases and more detailed changes using business rules.
    • Allows visibility into the plans for each unit across the organization, rolled up into an overall budget for the campus.
    • It handles the creation of budgets with multiple chartfield segments or dimensions, which most other budgeting systems cannot handle well. It can aggregate these very quickly.
    Incentivized
    Read full review
    SAP
    • Crystal Reports allows us to create a consistent template for all of our reports.
    • Crystal Reports and Server allows us to house a repository for all of our reports to make them easy to find and update when necessary.
    • Crystal Reports can connect to a wide variety of data sources.
    • Crystal Reports can be a little daunting when first implementing. There are a lot of nuances in learning how to truly master this software and it can be frustrating at times.
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • One pain point for us is the consolidation and translation process. Needing to translate the data over and over again is frustrating and there is no visibility into how many users are running a translation. If multiple users attempt to translate the same data set, say goodbye to your performance but you have no way of knowing! (Unless you want to pull up a task audit which is not a very realistic expectation). It has the been the quickest way for us to bring the system to it's knees. The consolidation process performs in direct correlation to the complexity of the calculation/consolidation rules. So, while the product is extremely flexible, you still have to be careful how you design your rules and calculations to make sure that you do it on the smallest subset of data as possible to avoid large processing times. This makes sense, but requires some significant expertise that most organizations do not have in-house.
    • The Hyperion Financial Reporting product is ridiculously outdated and clunky to use. The interface for designing reports is not intuitive, and not easy to modify once a report is built. I think there must be a strategic decision to move away from it and go to something more like Oracle BI because I just can't understand why in the world they don't update the reporting product. It also requires a significant level of expertise to be able to use. Not a great solution at all if you want multiple end-users to create reports in something other than Excel. Nobody except the HFM admin (which I used to be) in our company even touches this module.
    • Another pain point is the amount of IT support that is required to run this thing, and again, specialized knowledge of Hyperion products and how they work is required for IT to adequately support it. This goes for application servers and the Oracle database that the applications are running on.
    Read full review
    SAP
    • The export of reports to Excel is very cumbersome and the results are difficult to format.
    • The design of reports and the graphical features (e.g. charts) feel quite rigid.
    • The learning curve for a non-programmer is incredibly steep, making Crystal a specialty tool.
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    We're in the middle of the road because we are not sure that other products on the market fit the bill for what we need yet. Hyperion is expensive and burdensome from an administrator and maintenance standpoint, but it still seems to be the best solution for what we need. Show us an equally capable SaaS consolidation product and we'll talk again.
    Read full review
    SAP
    We have been using this product for so many years and it has truly become a cornerstone to our business processes when it comes to developing and distributing information via reports. We currently have over 500 reports developed to date over about 30 systems and that will continue to grow as user needs change.
    Read full review
    Usability
    Discontinued Products
    No answers on this topic
    SAP
    Crystal is very robust, but not always easy to use. It create wonderful looking reports, and so deserves a high rating. However, I have to take a couple of points off for the simple fact that I cannot hand it to a user and expect them to be able to do development with it.
    Incentivized
    Read full review
    Support Rating
    Discontinued Products
    The premium support team provides much needed dedicated customer service which we are after for what we have paid for this service. We are satisfied with the service and support and do not have any instance where there was an issue that requires escalation to get the right support team. Though the incidence of major issues that requires the premium support are less, we prefer to keep this as a safety net.
    Incentivized
    Read full review
    SAP
    The support community can be difficult to navigate. I've also run into issues with my login. The SAP system has a bizarre mechanism for validating users that requires users to have what is called an S-ID. A basic ID may not give you access to all the features in the portal. The limitation may include not being able to perform a simple task like downloading patches and updates. This isn't a big deal for single user license but for teams it can be a pain.
    Incentivized
    Read full review
    In-Person Training
    Discontinued Products
    No answers on this topic
    SAP
    Trainer was patient and thorough in going through the basics and willing to answer questions by email after the initial training
    Incentivized
    Read full review
    Implementation Rating
    Discontinued Products
    No answers on this topic
    SAP
    Just like any other implementation: When designing the differing reports, get end users' input, make sure to design the reports so that they display the information that the company requires, in the best and clearest way possible.
    Test, test, test, revise when needed, and, particularly, do sufficient training so users are comfortable using Crystal Reports!
    Incentivized
    Read full review
    Alternatives Considered
    Discontinued Products
    I use Oracle Hyperion Enterprise Performance Mangement because the company I work at requires me to use it in the Financial Planning sector as most of their data is stored in it. I am open minded and ready to use other performance management tools created by Oracle if my work permits.
    Incentivized
    Read full review
    SAP
    Crystal reports is useful in case we want to import data from data base . We can write queries in it but Google Charts require to be implemented in our application using code so crystal reports is better than Google Charts.
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • Oracle Hyperion allows us to automate and consolidate financial data that used to be performed manually in spreadsheets. From that perspective the ROI is huge.
    • Oracle Hyperion functionality is extensive and allows us to perform most functions for planning, consolidating and reporting on our financial data.
    • One negative with Oracle Hyperion is that it is complicated to implement and maintain. It takes expertise at all levels (infrastructure and management) to realize the benefits from it.
    Incentivized
    Read full review
    SAP
    • It is a decent buy for specific departments in terms of reporting capabilities but updates and cost (frequent) demands are higher with the benefits offered.
    • So long as the requirements are not ever changing, with scheduling functionality, it's a handsome tool.
    Incentivized
    Read full review
    ScreenShots

    SAP Crystal Screenshots

    Screenshot of Pixel-perfect reporting solutionScreenshot of Refresh with a clickScreenshot of Build pixel-perfect documentsScreenshot of Connect to all data sourcesScreenshot of Use drag and dropScreenshot of Build interactive reports