Oracle Fusion Cloud Supply Chain Management (SCM) vs. Zoho Inventory

Oracle SCM Cloud is extensively used in my organization for a complete
Supply chain. We use all the Procure to Pay modules starting with
Procurement, Order management, and Financial modules. We also use Product
Information Management and Product Development Management modules to create and maintain items and products that we sell. These modules are interfaced with Inventory Management for shipping and supply chain demand and supply planning as well. Analytics is integrated with all these modules so it is very useful to keep track of metrics. However, if you are not using Sales Cloud and use another CRM system, there could be some hiccups in syncing the system if you don't have a middleware.

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It's a basic system which does some things well but the things it does well are the basic things you would expect! Many other features that are a little beyond basic are just not available or you can get 90% of the way there but get stuck on the final 10% so you need to hire a developer who can try to get you through the last bit. An inventory management system with no bin locations pretty much sums it up. The reporting system is terrible. To get any real use you need to integrate it with Zoho Analytics but the problem there is it only syncs every 3 hours. The integrated shipping process is extremely cumbersome

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• Allows you to visualize your data in more graphical manners.
• Provides a solid configurable forecasting engine.
• It's user configurable which helps to deliver the results you are looking for.
• Product is keeping up with the speed of innovation - constantly being improved and pushed out to the customers.

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• It is simple to use.
• Does all the basics well.
• Is able to integrate with our CRM.

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• UI - Needs a definite update. Tool can do wonders if UI is intuitive.
• Excel based data doesn't upload easily.
• No open APIs, integration is not possible with other tools.
• Extra charges for a module for integration.
• Implementation is not easy.

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• Templates within Zoho Inventory are very weak. You can't customize many including package slips, shipment docs, etc...
• When an order has multiple packages, it's next to impossible to find the item you are looking for. Scenario, a large order has many packages and a customer has cancelled one of the items. You must click through every package to find the item, edit the package and remove it before you can cancel the item.
• The reports within Inventory are extremely basic and many of them are useless
• The packing slip module is useless as it does not print out bin locations
• It's an inventory management system but it does not have bin locations
• The backorder system is useless. If you "backorder" something then the whole order is locked until the backorder arrives in. Scenario.... a client orders 20 items, 1 is on backorder. You "backorder" that one item but want to ship the other 19... not possible. The order gets completely locked.
• You can't print out RMA requests. There is just no option to do it, you have to do a screen shot
• Integration with Amazon or other 3rd party e-commerce providers is troublesome.

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It is relatively easy to customise but the problem is sometimes it is not easy to see where this customisation is available. Also the integrations with external systems can prove problematic both during installation and ongoing development and maintenance. It's great for small companies with a simple inventory or even larger organisations with smaller product lines. And it is reasonably priced if you ar eprepared to put the time in.

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Oracle SCM is best suited for Small & Mid Sized Business, whereas SAP SCM is best suited for large scale businesses. Oracle SCM has Customer Relationship Management (CRM) and Supplier Relationship Management (SCM) integrations which is missing in SAP SCM. Oracle supports modular integration and electronic data integration (EDI) which was one of the pre-requisites of the client.

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The inventory management is better than QuickBooks however you give up an awful lot to get that benefit. The reporting in QuickBooks is far superior. The reporting in Inventory is terrible with every few options to customize the reports. For example, pulling in a salesperson report that factors in returns is not possible. You can't pull a report to see what items need to be picked for all open orders.

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• There is a large reduction in man hours spent attempting to manually create the traceability matrix
• There is a strong involvement of different BUs and collaboration on the requirements creation process
• The time to develop and approve requirements has been shortened

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• We stopped using it as it was difficult to set up.
• Zoho offers a lot of features but the depth of its functionality proves limited as your demands increase.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info