Likelihood to Recommend Ordoro is ideal for a company with multiple websites and/or sales channels that does both in-house shipping and has orders drop-shipped. Ordoro keeps orders and inventory in one central location, so you can manage orders, inventory, vendors, shipping, etc., all from one location. Creating and printing shipping labels is fast and simple. Ordoro's PO features and drop-ship integration with vendors has saved us a ton of time and hassle.
Read full review My boss implemented Shopify with his Developer two years ago and handed off the support role to me. I manage user access, training, support, and product setup with our website. We are growing our use of this system by adding a variety of products and payment types for credit card processing.
Read full review Pros Ordoro manages inventory across multiple platforms very well. If you sell an item on one channel, it reduces your told inventory and updates it across all of your other channels so you never risk going out of stock on an item. Ordoro is awesome for bringing all of your orders into one central location which streamlines shipping processes. They also provide reduced shipping costs for most well-known shipping carriers. Ordoro has incredible technical support and customer care team. Unlike other similar products, when you call Ordoro, you talk to a real live person who is never reading a script and always friendly and happy to help with any questions you may have. Read full review An effective and productive way to increase sales on E-commerce platforms. Simple order entry and increased revenue. There are various ways to search for an item. Handshake B2B Commerce, from Shopify, allowed high-resolution images and was geared toward visual presentation. it is so easy to add products to the online store. It's easy to change prices and make status active or inactive. clean and basic layout, Good for new users. Read full review Cons We would love for the ability to have more control of the packing slip templates (ie. add barcodes for order numbers on the packing slip etc.). Wish it would sync to our eCommerce platform a bit more often than 1x per hour. We can manually sync, but that takes a few minutes. Wish it would connect to the other software platform we use to manage our Amazon orders, Monsoon Commerce. Read full review Improve the performance on load page for all Handshake skins. Need an easier way to understand creating and debugging Handshake skins. They should improve on customer support. Their Jump Start for Intranet portal should be more user friendly and easier to implement in reality, not just in theory. Read full review Likelihood to Renew We started using Shopify and we are growing its usefulness in our business. I am in the process of helping our reps we gave access and provided training to create all the products they need. We still have most of the new products to be setup.
Read full review Usability Ordoro really excels in its simplicity and elegance. From set up, to everyday use, it's very intuitive and easy to learn
Read full review Extremely easy to use and very useful records available to verify payment processing.
Read full review Support Rating In the six years we've used Ordoro, their customer service has been responsive, helpful, and knowledgeable. They have a robust support center for DIY answers, and honestly, we don't need support often because their product is so reliable. But when we need to reach a human for additional support, they have always been excellent.
Read full review Shopify has been successfully implemented in a short period of time, and support has been easy to provide. THe system is very easy to adapt to our needs and I am able to train users quickly.
Read full review Implementation Rating Change always takes time and adjusment, but set up was so simple. Once we were fully set up, Ordoro w
Read full review Everything is working fine with each phase we implemented. More of our staff is aware of the system and are enjoying how user-friendly the system is for them.
Read full review Alternatives Considered Other solutions may be more advanced or complete for certain tasks, however they are either more expensive or otherwise cover only partial operational requirements. For example, you may find a superior solution for inventory or fulfillment management, which will force you to work in two or more different systems, In addition the total cost will be usually more than you would pay for Ordoro. Some systems may be more complete than Ordoro, but at the same time too expensive for most small business. Ordoro has excellent customer service, superior to many similar, cost-effective, solutions.
Ronen Amit Founder and Senior eCommerce Strategist & Consultant
Read full review Because its innovative and tons of features to boost sales and its ease of use is the reason why I have chosen Handshake B2B Commerce, from
Shopify , over other competitors.
Read full review Return on Investment By using Ordoro, we have saved money by taking advantage of their reduced shipping costs. We have saved time by using Ordoro because we are no longer manually managing inventory across multiple channels. Ordoro is affordable and has allowed us to easily scale up or down as our business needs have changed. Read full review We were able to quickly put out a portal using Handshake on SharePoint online when our firm was merging with another firm. Read full review ScreenShots