Otter.ai vs. Zoom My Notes

Otter.ai is an excellent tool for any public speaker who would like to obtain a written transcript of a message they have given. It is helpful as well for providing a written transcript of a recorded conversation, especially if you need to provide a record of what was said to you in a sensitive discussion that you happened to legally record on your phone. The one scenario I would not recommend using Otter.ai for would be if one needed this audio recording quickly, as it does take some time to upload the recording (and then possibly format it).

Incentivized

• Quick detailed notes immediately following meeting
• Templates to help format the notes based on meeting type
• Write comprehensive post meeting follow up emails

Incentivized

• Customer service is terrible--zero customer interaction.
• Billing system is questionable--was billed for two other accounts just because they were connected to my company.
• Slow to take care of billing issues.

Incentivized

Perfect for the purpose

Incentivized

Otter.ai is in a recording category of its own. There are a few other apps on the app store that allow for recording transcription. But not to the level or other added features Otter.ai adds. I think the software is really good for business processes and procedures and can help a lot of people out.

Incentivized

• It has allowed us to transcribe videos more quickly, providing a time savings.
• We can transcribe a number of media pieces that we can then use the transcribed content across platforms as needed

Incentivized