OutboundEngine

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
OutboundEngine	Score 9.8 out of 10	N/A	OutboundEngine provides a hands-off way for small business owners to market and grow their business. The product aims to provide small businesses with what big companies have achieved with marketing automation. The service aims to help users keep in touch with clients and prospects with professionally designed, branded campaigns. Benefits include: driving engagement, surfacing warm leads from current contacts, generating referrals and repeat business from their existing contacts, social…	$199 per user

Pricing

OutboundEngine

Editions & Modules

Essential: $199
per user
Value: $299
per user
Premium: $499
per user

Offerings

Pricing Offerings
OutboundEngine
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No

Entry-level Setup Fee

$99 per user

Additional Details

More information is available on the vendor's website.

More Pricing Information

Community Pulse
	OutboundEngine
Considered Both Products	OutboundEngine IC Ilona Coffey Broker/Realtor Chose OutboundEngine it is less active, but I still consider it an integral part of my contact management Incentivized Helpful? Verified User Consultant Chose OutboundEngine I do not use any other similar products at this time. Several of the options that are available to me (CRMs) offer similar options but are more effort on my side. OutboundEngine is more or less automatic and I love that! Incentivized Helpful? Verified User Professional Chose OutboundEngine none Incentivized Helpful? Shelly Cross Broker Associate Chose OutboundEngine I've always done my own newsletters etc. so I don't have experience with other companies that provide content services. Incentivized Helpful? Verified User Representative Chose OutboundEngine I selected it for the ability to have an automated system do 3 things all at once, social media posts, emails and the instant communication with the chat box. I have never seen a chat come through that lead to a helpful client touchpoint. I have never used another product but … Incentivized Helpful? Verified User Professional Chose OutboundEngine I have not opted for others. However, I do add my own offerings and content making me realize just how easy and cost-effective this is to do in spite of the volume OE provides. I do like postings to attract others and not be the same as others in my community. Incentivized Helpful? CELESTE PARKER Realtor Chose OutboundEngine OutboundEngine is more of a general information program that with more frequent postings. My clients are more interested in this type of postings, than one on a home I sold or open house that I am doing. However, I do have a free email program that I use several times a month … Incentivized Helpful? Greg DeFazio Sales Agent, REALTOR Chose OutboundEngine I need automated upkeep, and someone to sort out my heart Incentivized Helpful? Butch Fehr Realtor Chose OutboundEngine have used others in the past Personally I have not received any benefit in productivity from the program yes it tells me who is looking and who is most active. but that is it Incentivized Helpful? Carol Jeha Realtor Chose OutboundEngine I also use PressLike. What I like about OutboundEngine is it uses my email database to send relative topics to my clients along with social media postings. PressLike offers primarily social media, but offers more customizable ways to market myself, my listings and any other … Incentivized Helpful? LC Laura Clute broker/owner Chose OutboundEngine Intouch systems was a service I used but I don't think it is any of the ones referenced in the list. I constantly had to go in and repost things because it couldn't post to my accounts. It did also send out emails, but it wasn't getting on my social media. It was 1/3 the price … Incentivized Helpful? Gregg Anderson Branch Manager Chose OutboundEngine better content but Top of Mind has better records for client usage Incentivized Helpful? Andrea Shields Realtor Chose OutboundEngine It’s easier for me. They handle everything and they notify me and send me my stats and it’s more affordable. Incentivized Helpful? Verified User Professional Chose OutboundEngine N/A never tried anyone else. Incentivized Helpful? Michael Dobbs Mortgage Lender Chose OutboundEngine BNTouch is great for creating and sending mass emails but misses the automated feature entirely. Incentivized Helpful? Verified User Executive Chose OutboundEngine There really aren't a lot of companies out there with good Real Estate Chat solutions. Helpful? Verified User Advisor Chose OutboundEngine Would not use them again Helpful? Deborah Charron Licensed Real Estate Agent Chose OutboundEngine In my opinion, they sold themselves well making false promises Helpful? Steven Benson Owner Chose OutboundEngine OBE has automated emails, that are industry-specific, so I don't have to create them. On the surface, this is a plus, but my lead generation results have been very poor. Started writing my own emails, now the advantage from OBE is gone. OBE has social media posts, this is a … Helpful? Joe Pacholski Sales Chose OutboundEngine Much easier to use. Representative actively engages and schedules monthly meetings and training. Helpful? Patricia Magruder Owner Chose OutboundEngine We have not used another service. Helpful? Fonda Hall Owner and BodyTalk Practitioner Chose OutboundEngine Affordability is important and OutboundEngine is affordable. I like the expertise in this field they have. I really appreciate they don’t constantly bother me trying to sell me more services, etc. Any time I have needed to call the company, their reps are always available. … Helpful? Vicki Rucker Sales Associate Chose OutboundEngine OutboundEngine has better staff support, a higher level of website maintenance/knowledge for future clients. Incentivized Helpful? MH Melanie Hadley Sr. Loan Officer Chose OutboundEngine My company offers a service called Octopost where they post to my social media platforms, but I don't feel like the content is as good and it doesn't reach as much of my database as the OutboundEngine newsletters do. Incentivized Helpful? David Robnett Owner/Agent Chose OutboundEngine Have never used another service. They do a nice job at what they do. Incentivized Helpful?

Features

OutboundEngine

Email & Online Marketing

Comparison of Email & Online Marketing features of Product A and Product B
	OutboundEngine 6.1 50 Ratings 14% below category average
Mobile optimization	8.643 Ratings
Email deliverability reporting	3.650 Ratings
List management	6.244 Ratings

Lead Management

Comparison of Lead Management features of Product A and Product B
	OutboundEngine 7.5 38 Ratings 15% above category average
Automated sales alerts and tasks	7.538 Ratings

Social Media Marketing

Best Alternatives
	OutboundEngine
Small Businesses	LocaliQ Score 8.8 out of 10
Medium-sized Companies	LocaliQ Score 8.8 out of 10
Enterprises	No answers on this topic
All Alternatives	View all alternatives

User Ratings
	OutboundEngine
Likelihood to Recommend	9.8 (61 ratings)
Likelihood to Renew	7.0 (2 ratings)
Usability	7.3 (7 ratings)
Availability	9.3 (27 ratings)
Support Rating	7.9 (24 ratings)

User Testimonials
	OutboundEngine
Likelihood to Recommend	Elm Street Technology OutboundEngine does a referral campaign and I've been able to close a couple of deals based on getting in touch with people who engage with this campaign and state they could use my services in the next 6 months. This is a great follow up tool for those you may or may not know are going to be needing your services. Incentivized Shelly Cross Broker Associate Read full review
Pros	Elm Street Technology The content that they generate to send to our clients is relevant and the clients want to engage with us. It makes us appear more professional and consistent, even though we are a smaller company. It helps us stay in touch with clients and helps us stay top of mind. We are able to generate more new business leads if we are in consistent contact with current, former, and potential clients. Their customer service and support is outstanding. All my questions were answered and I went into the program feeling confident and knowledgeable. JS John Stevens Sales Representative Read full review
Cons	Elm Street Technology I do not like the use of drawings to attract new customers, and they have ignored my requests to eliminate that for my personal emails. I do not like it when a competitor in my immediate market has the same posts. It cheapens the service or makes it appear that I am simply sharing another's post. Incentivized Verified User Anonymous Read full review
Likelihood to Renew	Elm Street Technology The biggest issue is poor ROI. The second biggest issue is rigid customer service process, lack of a sense of urgency, and inability to reach out to upper management with issues. Steven Benson Owner Read full review
Usability	Elm Street Technology Overall, OutboundEngine is very user friendly. It is simple to set up and explore, and if there are any issues or questions, the customer service team and account managers are always available to help. They are very knowledgeable and were able to explain everything in detail to me. The program is easy to navigate and helps me stay organized, and an uncomplicated and straightforward solution was exactly what I was looking for AJ Annabelle Jones Photographer/Founder Read full review
Reliability and Availability	Elm Street Technology I haven't had to contact Outbound Engine because I haven't had any application errors or unplanned outages. I basically have had such a trouble free experience with them that I haven't had to call. Everything is automated and I get a notice to review every isse. I suppose if I personalized the newsletter a bit more and added some of my own articles, I would need to contact them, (which I should really start to do) but so far things have been so on point, I haven't felt the need. Incentivized Verified User Anonymous Read full review
Support Rating	Elm Street Technology The customer service was excellent! Everyone I spoke to was kind and knowledgeable. My account manager was easily reachable. Setup of the OutboundEngine program was explained really thoroughly, and we knew how we could best use the product to meet the needs of our clients and get our online and social media presence off the ground. Maurine Montville Product Manager Read full review
Alternatives Considered	Elm Street Technology I selected it for the ability to have an automated system do 3 things all at once, social media posts, emails and the instant communication with the chat box. I have never seen a chat come through that lead to a helpful client touchpoint. I have never used another product but have since begun to weigh some of the less expensive options. Incentivized Verified User Anonymous Read full review
Return on Investment	Elm Street Technology One client identified how one article I sent that he read saved him from having to replace his entire AC system. One client actually thought I was sending this to him personally because I valued him One of the above transacted with me twice for over $3M in sales Incentivized IC Ilona Coffey Broker/Realtor Read full review
ScreenShots	OutboundEngine Screenshots