Terrific Management of Outreach and Online Presence
August 21, 2020

Terrific Management of Outreach and Online Presence

John Stevens | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with OutboundEngine

The best things about OutboundEngine are the content and social media management. As a newer company, we initially were not able to manage our social media and outreach properly because we didn't have the time or manpower. However, OutboundEngine was a great help with that. We were doing everything manually to stay in contact with clients (sending out emails and responding to clients), but with OutboundEngine, it makes things a lot easier. We were able to generate and send out unique, relevant content without having to think about it, and clients have responded and been more engaged with the company. We are able to send out relevant content to clients without having to think about it, and contact with clients goes both ways. When clients are in need of marketing services, even when they don't have an active campaign going, we are at the top of their mind and are more likely to generate new business leads for us. OutboundEngine is simultaneously tackling lead generation, client outreach, and social media/online presence management.
  • The content that they generate to send to our clients is relevant and the clients want to engage with us. It makes us appear more professional and consistent, even though we are a smaller company.
  • It helps us stay in touch with clients and helps us stay top of mind. We are able to generate more new business leads if we are in consistent contact with current, former, and potential clients.
  • Their customer service and support is outstanding. All my questions were answered and I went into the program feeling confident and knowledgeable.
  • The price is high for small businesses, but overall worth it.
  • We've received a lot of leads in response to our tailored content. Clients are engaging with the content and since we've stayed top of mind with them, whenever they need something they are more likely to reach out to us and our company profits and benefits.
  • We've been able to reach out to our clients more, and retain clients for multiple campaigns.
The customer support is outstanding. Before we started implementing OutboundEngine, we had a long call with one of the representatives who explained the service and the entire product and process to us, which made me feel a lot more confident and ready to implement the service in our company. The program was easy to set up and I think that it holds a lot of value for something so easy to implement.

Do you think OutboundEngine delivers good value for the price?

Yes

Are you happy with OutboundEngine's feature set?

Yes

Did OutboundEngine live up to sales and marketing promises?

Yes

Did implementation of OutboundEngine go as expected?

Yes

Would you buy OutboundEngine again?

Yes

I think that OutboundEngine is very well suited for companies that are growing quickly and don't always have the time to do consistent outreach. It's well suited for companies that are big enough to have a large client base, but too small to have a fully built out marketing and outreach department. It helps us generate leads, so any business that is trying to expand quickly through lead generation would benefit.

OutboundEngine Feature Ratings

Mobile optimization
10
Email deliverability reporting
10
List management
10
Automated sales alerts and tasks
10
Social sharing and campaigns
10