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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Outlook4Gmail

    Score8.8 out of 10
    N/AOutlook4Gmail is an Outlook add-in that helps users perform Google calendars sync with Outlook, as well as contacts and tasks sync. It also syncs Google calendars from multiple Google accounts with Outlook ones. The settings provide opportunities of duplicates check, their elimination and automatic data backup.N/A

    Web+Center

    Score8 out of 10
    Enterprise companies (1,001+ employees)
    Web+Center is a suite of open source, web-based help desk applications that run onsite or in the cloud and support all browser-based devices, including PCs, Macs, smart phones and tablets. With access to 100% of the source code, organizations can create the ideal customized solution for their unique business needs for applications such as IT help desk, customer support, asset tracking and facilities management. According to the vendor, community colleges, hospitals, small businesses,…

    $25

    Per User per Month

    Pricing
    Outlook4GmailWeb+Center
    Editions & Modules
    No answers on this topic
    Cloud Hosted
    $25
    Per User per Month
    Small business Edition
    $400
    3 techs license + 1 yr support
    Cloud Hosted - Unlimited Techs
    $1,000
    Per Month [Unlimited Users]
    Enterprise Edition
    $1,700
    10 Tech Enterprise Edition
    $6,000
    10 techs license + 1 year support
    Unlimited tech licenses
    $18,000
    Unlimited tech license + 1 yr support
    Offerings
    Pricing Offerings
    Outlook4GmailWeb+Center
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Outlook4GmailWeb+Center
    Considered Both Products
    SCAND
    No answer on this topic
    Internet Software Sciences
    No answer on this topic
    Key User Insights
    Would buy again
    83%
    Would buy again
    5 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    6 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    6 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Outlook4GmailWeb+Center
    Incident and problem management
    Comparison of Incident and problem management features of Outlook4Gmail and Web+Center
    Feature
    Outlook4Gmail
    -
    Ratings
    Web+Center
    8.6
    2 Ratings
    5% above category average
    Organize and prioritize service tickets00 Ratings10.02 Ratings
    Expert directory00 Ratings7.01 Ratings
    Subscription-based notifications00 Ratings7.01 Ratings
    ITSM collaboration and documentation00 Ratings7.42 Ratings
    Ticket creation and submission00 Ratings10.02 Ratings
    Ticket response00 Ratings10.02 Ratings
    Self Help Community
    Comparison of Self Help Community features of Outlook4Gmail and Web+Center
    Feature
    Outlook4Gmail
    -
    Ratings
    Web+Center
    8.7
    2 Ratings
    8% above category average
    External knowledge base00 Ratings8.42 Ratings
    Internal knowledge base00 Ratings9.02 Ratings
    Multi-Channel Help
    Comparison of Multi-Channel Help features of Outlook4Gmail and Web+Center
    Feature
    Outlook4Gmail
    -
    Ratings
    Web+Center
    9.7
    2 Ratings
    19% above category average
    Customer portal00 Ratings9.52 Ratings
    Email support00 Ratings9.52 Ratings
    Help Desk CRM integration00 Ratings10.01 Ratings
    Best Alternatives
    Outlook4GmailWeb+Center
    Small Businesses
    Cloze
    Score9.9 out of 10
    Help Scout
    Score9.3 out of 10
    Medium-sized Companies
    ContactsFlow (formerly Shared Contacts for Gmail™)
    Score7.9 out of 10
    LiveAgent
    Score8.8 out of 10
    Enterprises
    No answers on this topic
    Front
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Outlook4GmailWeb+Center
    Likelihood to Recommend
    8.0
    (5 ratings)
    9.0
    (2 ratings)
    Usability
    8.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Outlook4GmailWeb+Center
    Likelihood to Recommend
    SCAND
    It is well suited when you have three locations of dental practices and you can review all three emails in one spot. like having the microsoft apps to use quickly from the apps buttons. I wished that there was a short class on how all be different things work togather
    Incentivized
    Read full review
    Internet Software Sciences
    It works well with any type of help desk/support system. This includes information technology but could be applied to any type of technical support service. It can also be modified quickly to create a totally different type of software package such as an indexing program for libraries and archives or it could be used as a permit management system. The software is very flexible and can be tailored to almost any need.
    Incentivized
    Read full review
    Pros
    SCAND
    • Keep schedule's accessible to all with access to the shared pages.
    • Moving from task to task and keeping track of messages related to those tasks.
    • Being able to move emails from folder to folder as well as monitoring those mails as needed.
    Incentivized
    Read full review
    Internet Software Sciences
    • Web+Center keeps a searchable knowledge base of all past issues. This makes it easy to search for solutions to recurring issues.
    • Web+Center makes it easy to see where techs are spending their time and also to see which techs are your top producers.
    • The automated email and text message alerts are great to alert techs right away to reported problems.
    Incentivized
    Read full review
    Cons
    SCAND
    • Needs improvement on scheduling emails for future delivery
    • Out of office feature - I use the gmail function
    • I would love my calendar to work through it. It may, but I haven't worked out how yet.
    Incentivized
    Read full review
    Internet Software Sciences
    • I have read reviews where some people comment that the interface "looks dated". I am a believer in function over form. The interface is just eye candy and if it works well, why would you want to re-code software just to make it look different? I like the interface and can quickly find the functions I need. As for room for improvement? Well, that would depend on your location and what types of data you prefer to have access to. For me, the program is great the way it is.
    Incentivized
    Read full review
    Usability
    SCAND
    Easy to use for a email and calander. If offers a wide variety of ways to use and store data. Easy to search for old emails that may have gotten lost for quick reference. Like being able to see all of our offices emails in one spot. It is a great product
    Incentivized
    Read full review
    Internet Software Sciences
    No answers on this topic
    Alternatives Considered
    SCAND
    I believe Outlook4Gmail stacks up against AppNeta having a better graphic and simplicity. I have selected Outlook4Gmail because is more known and probably easier to find answers to questions when they may come.
    Incentivized
    Read full review
    Internet Software Sciences
    We've been using Web+Center so long, that I can't even remember what offerings we evaluated. We haven't felt the need to look at others because Web+Center just works for us.
    Incentivized
    Read full review
    Return on Investment
    SCAND
    • Easily able to email frequent users at work.
    • Easily able to pull up my work email no matter the device I am using at the time
    • Easily able to find and locate most emails I would like to view or see
    Incentivized
    Read full review
    Internet Software Sciences
    • I looked for years trying to find a great software package that did not require a loan to purchase. Web+Center was the perfect fit. Pricing is very affordable even for very small organizations. It is dependent on the number of technicians, not the number of customers.
    Incentivized
    Read full review
    ScreenShots

    Web+Center Screenshots

    Screenshot of Tech+Mobile Interface - Mobile app for techs