OVH Dedicated Servers vs. Volusion

I think the only reason not to look at OVH Dedicated Servers is if you need something with higher resilience. It's important to remember that these are a single physical server and thus have the same risks of outage as if you deploy a single physical server anywhere else. Most VPS solutions (whether OVH or elsewhere) have all the failover and HA abstracted from you and so offer less administrative overhead. However in terms of the amount of compute, storage and RAM you can get for your dollar, you can't beat the value proposition of OVH, and coupled with that they will repair the hardware if it fails, your task is simply to ensure you've take appropriate backup steps, and understand your RTO and RPO and architect accordingly. If you can withstand a period of downtime, then a single dedicated server will go a long way!

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Volusion is a good company if you're starting out. The problem is that, if you want more complexity out of the program, you're kind of stuck. Also the regular time out errors and slow downs can be very frustrating. Packages that miss overnight deadlines because your system stops working can cost you customers. In today's highly competitive market, that's just something that's hard to put up with. If you have a lower volume of business you might be able to work around these issues.

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• Automatically archives and backs up storage.
• It is optimized for large and critical loads.
• Consistent top uptime.

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• Templates are pre-built for a good end user experience. I've gone through the process of building custom sites as well as tweaking both free and paid templates that Volusion's design team provides.
• Their support team didn't use to be as helpful, but in recent years have answered nearly all questions I've had. Their support section within the database provides detailed walkthrus as well.
• Order processing is easy once you've been trained on the system. We got to a point where nearly the entire process was automated from initial purchase through shipping.

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• Security options are pretty basic, we must use SOAR software alongside to secure the servers.

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• API calls use the previous call as a reference, even if you weren't the one we made the previous call. Can lead to data gaps, so you often have to set a manual date range to look back to make sure you aren't missing any data.
• Not as customizable as most ecommerce platforms
• Not as many integration options as most platforms

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When you spend so much time with a product like this and not only have you witnessed its growth, but you almost feel like you are next those that make the decisions of building features a certain way, you can't help but want to stay and be a part of their continued growth. It's simply a great product. Can it improve? By all means! But it will only improve because of users and avid resellers like me.

Everything has been thought of - from the initial password secure portal, through to day to day management, you can do everything from the console easily. Remote KVM is on hand for those awful moments (if you have them - and we all have) where the server won't boot for some reason

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I know what to do to add a new product, promotion or do an analysis of sales.

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You have to wait on hold for at least 45 minutes every call—the tech support person never knows the answer right away so they put you on 10 minute holds only to come back and say they're still looking for answers. The chat function could take days to get a response. Our "Dedicated Account Manager" never checks in or answers, nor are they ever in the office when we call. It's like they try to be as unavailable as possible until you forget why you even called in the first place. Insane.

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It is best to use the built-in features and recommended services for the most turn-key experience (ie. Skipjack for payment processing so that it can all be done from the Volusion backend).

OVH Dedicated Servers are a different product so a direct comparison is difficult. In simple terms, both provide compute, memory and storage. However the EC2 instances offer significantly more in the way of resiliency in the event of a single hardware failure. However this comes at a price, and there is no way you could get 18TB of RAID5 style storage on HDD from a Public Cloud provider for the price of an OVH Dedicated Server

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While k-eCommerce was very glamorous to us because it integrates with our main workflow, it just didn't have some of the marketing features that are so integral to the way we do business online. The set-up costs were also way too high. Volusion is so affordable and feature heavy, it makes it very difficult for any shopping cart provider to compete. You can find others who are competitively priced and have similar features, but they simply aren't as robust (at least for the way we use it)

• Consistent 99 percent uptime.
• Quite affordable, with plans costing barely 100 dollars per month.

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• Honestly, when you're in the dashboard, the UX is simply horrendous. I mean, everything that should be 1-2 clicks away is 4-6 clicks away, and each pages takes at least four seconds to load. You just find yourself wasting a lot of time waiting for things to load. This should be more simple.