Paddle vs. Priority Rerun

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Paddle
Score 5.1 out of 10
N/A
London-based Paddle offers an ecommerce and subscription management solution for software companies seeking a streamlined demonstration of their services and centralized management of their different service levels and cloud-based offerings.N/A
Priority Rerun
Score 8.4 out of 10
Small Businesses (1-50 employees)
Rerun allows users to automate recurring payments from customers and clients by credit card or bank transfer (ACH). Set up is minimal: users can create payment streams based on how they want to accept payment for products or services. Payment streams can charge customers one time, or users can set up a recurring stream that repeatedly charges on a cycle chosen by the user: daily, weekly, monthly, yearly and so on. Users can automatically charge customers or send them an invoice for click-to…N/A
Pricing
PaddlePriority Rerun
Editions & Modules
Custom
custom pricing
No answers on this topic
Offerings
Pricing Offerings
PaddlePriority Rerun
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPay only for what you process. 2.90% + $0.30 per transaction for credit cards. $1.49 per bank transfer (ACH). No monthly fees. No application fees. No hidden fees.
More Pricing Information
Community Pulse
PaddlePriority Rerun
Best Alternatives
PaddlePriority Rerun
Small Businesses
WooCommerce Subscriptions
WooCommerce Subscriptions
Score 8.7 out of 10
WooCommerce Subscriptions
WooCommerce Subscriptions
Score 8.7 out of 10
Medium-sized Companies
Sage Intacct
Sage Intacct
Score 8.6 out of 10
Sage Intacct
Sage Intacct
Score 8.6 out of 10
Enterprises
Salesforce Revenue Cloud
Salesforce Revenue Cloud
Score 8.8 out of 10
Salesforce Revenue Cloud
Salesforce Revenue Cloud
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
PaddlePriority Rerun
Likelihood to Recommend
7.1
(6 ratings)
8.4
(2 ratings)
User Testimonials
PaddlePriority Rerun
Likelihood to Recommend
Paddle
I wouldn't recommend them to anybody because their support is getting worse and worse and their business processes require you to contact support whether you want to or not. You will be forced to contact support and then wait for days to get any meaningful response that's not a copy/pasted sentence from FAQ.
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Priority Software
Rerun is great for any business that invoices or bills clients on a recurring schedule of any sort, whether that be daily, weekly, monthly, annually, and so forth. I wouldn't recommend it for businesses that just want to run a credit card now and then. This is made to assist with subscriptions, memberships, or any recurring service types. This also works well for delinquent accounts, you can get them set up on an automatic payment plan they can afford to pay down outstanding invoices.
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Pros
Paddle
  • Super easy to implement SDKs across supported platforms that support modern interface paradigms.
  • Real team members that provide backend support for merchant issues. We had issues addressed quickly and taken seriously whenever we needed anything.
  • Help with navigating VAT transparently. We never worried that we were messing up in this complicated area of international sales.
  • Great first line customer support reduces the need for an extensive customer support organization on our end. They dealt with all purchase related issues as well as lightweight technical issues (e.g pointing users to FAQs, update links, etc.).
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Priority Software
  • Automatic debits of payments on the schedule that I want.
  • Handling one time payments with ease
  • Being able to the payments either by ACH or credit card
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Cons
Paddle
  • Analytics could support more flexible analysis of reported data and better custom events.
  • More customization of the drop in purchase UI on the web without the need for a full custom site integration.
  • Sometimes communication from their front line support staff has gone to the wrong address.
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Priority Software
  • Honestly, this is the only software I have used for automation of recurring payments. So far, I haven't had any issues for how I use it. Others who use it more in-depth may find areas for improvement.
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Alternatives Considered
Paddle
We tried using Stripe before Paddle, but it was a pain integrating it and it lacked the licensing. Paddle allows us just to add a payment button and don’t ever think about payment methods, we don’t have to make a separate button for card payments and another one for PayPal. Paddle does all this in their checkout process.
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Priority Software
We selected Rerun over Bill.com as it was less expensive and has a much better interface than Bill.com. There are no per user fees like Bill.com, which allows me to invite team members in to help with managing the payments. The interface is much easier to work with and manage vs Bill.com.
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Return on Investment
Paddle
  • We wanted to grow faster, which was possible once we integrate recurring payment gateway. And we've got Paddle to do that.
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Priority Software
  • It's been amazing! I started using it for delinquent accounts and it worked so nicely that I decided to start billing my clients monthly vs hourly. The software itself doesn't cost anything, they only charge merchant fees and per-transaction fees. I would be paying these to accept credit cards anyway, so it is 100% worth it. Plus, it has saved me time on bookkeeping and collections, which allows me to have more billable time. It has helped me take my business from a time-based billing system to a value-based billing system.
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ScreenShots

Paddle Screenshots

Screenshot of Padddle Payment Gateway

Priority Rerun Screenshots

Screenshot of Automate your email communication with customersScreenshot of Handle voids and invalid credit cardsScreenshot of Automate invoices and payments with customersScreenshot of Track account activity and generate reportsScreenshot of Create a customizable checkout process for your products or services