Palo Alto Networks Prisma Access vs. SimplePractice

I still think Palo Alto Networks Prisma Access is the best SASE/SSE product out there. It just has such good granular controls and up to date security definitions that you can feel absolutely secure in your purchase. GlobalProtect was a lifesaver for me when COVID hit so yes I had to work my butt off to get it up and running quickly and as secure as I possibly could but it worked amazing and had excellent performance after we got it running and tied to MFA, certificates and security policies.

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I think it's a good choice for solo providers who bill insurance. If you have employees or are self-pay, go elsewhere, in my opinion

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• A secure end-to-end network with virtualization to be able to choose the port of our interest and an opening of the same.
• Monthly updates that are sufficient, automatic updates that allow us not to have to do the manual implementation.
• Prisma allows automatically opens an IPsec/SSL VPN connection to Prisma Access.
• Is flexible and scalable

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• Intake paperwork formatting
• Calendar interface and ease of use
• Automated features such as appointment reminders

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• With all of it's unique features it does take some time to get folks up to speed in regards to supporting/managing the software.
• Doesn't always play nice with non Palo Alto software.

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• Would like more usability on the app.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

I still say that Palo Alto Networks Prisma Access is the best. I love their GUI, their policies are easy to manage, the sales team is VERY helpful (especially when support is not). I still recommend them to everyone I talk to.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

I have not had to contact support which is nice. If I have a question, I am typically able to find the answer within the help section.

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The McAfee product really isn’t a great option. The configuration is a nightmare and requires a lot of time. The policy management has a high learning curve.

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Also Kalix, Practice Better, Practice Q (formerly Intake Q), Healthie, Jane, etc. I'm hoping to switch to Practice Q soon.

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• It is extremely easy to manage who has remote access in our organization now.
• It has allowed us to more fluidly get remote workers up and running.
• Another tool to mange is never a good thing and the Panorama UI could use a little work.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• The electronic paperwork has established me as a professional in the modern age
• It has allowed me to streamline parts of my group practice
• It has helped me stay organized and keep up with things to be done

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info